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E-commerce & Retail · head to head

commercetools vs Razorpay

commercetools logo

commercetools

E-commerce & Retail

The Digital Commerce AI Company

From
On request
Rated
-
Full reviewWebsite
R

Razorpay

E-commerce

Accept, process and disburse payments with India's leading payments platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: commercetools no pricing plans or figures are published; the pricing page states specific pricing details require contacting sales and offers only a Talk to sales link; Razorpay international card payments cost up to 3% per transaction versus 2% domestically, per razorpay.com/pricing (Aug 2026), and an 18% GST is added on top of the platform fee

Where they differ

Only the attributes on which commercetools and Razorpay actually diverge.

Attributes where commercetools and Razorpay differ
AttributecommercetoolsRazorpay
Pricing modelquotetransaction
CategoryE-commerce & RetailE-commerce

Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

commercetools

  • No pricing plans or figures are published; the pricing page states specific pricing details require contacting sales and offers only a Talk to sales link
  • Premium Support, Audit Log Premium, Advanced B2B APIs and additional regions are sold as separate paid add-ons rather than included in the base order-based price

Razorpay

  • International card payments cost up to 3% per transaction versus 2% domestically, per razorpay.com/pricing (Aug 2026), and an 18% GST is added on top of the platform fee
  • Instant refunds cost between Rs. 7.99 and Rs. 14.99 per refund on top of the transaction fee, per Razorpay's own pricing page; standard refunds are free but instant ones are not

Pricing, plan by plan

commercetools

On request

No published plan breakdown. See the commercetools review.

Razorpay

On request

No published plan breakdown. See the Razorpay review.

Which should you pick?

Choose commercetools if

Nothing in the data separates commercetools from Razorpay on the points above - pick on price and on how each one feels to use.

commercetools review

Choose Razorpay if

Nothing in the data separates Razorpay from commercetools on the points above - pick on price and on how each one feels to use.

Razorpay review

Questions people ask

Is commercetools or Razorpay better?
Neither clearly leads. commercetools starts at On request and Razorpay at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, commercetools or Razorpay?
commercetools starts at On request and Razorpay at On request.
Does commercetools or Razorpay run on more platforms?
Both run on Web, so platform support will not decide this one for you.
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Related pages

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