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E-Commerce · head to head

Mailchimp vs NCR Voyix

Mailchimp logo

Mailchimp

E-Commerce

Turn emails into revenue

From
Free
Rated
-
Full reviewWebsite
NCR Voyix logo

NCR Voyix

E-Commerce

Enterprise point of sale and commerce software for retail and restaurant chains

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Mailchimp has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mailchimp the free plan allows 250 contacts and 500 sends a month, with a 250 daily cap; NCR Voyix pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
  • They diverge on capability: Mailchimp covers Email campaigns, NCR Voyix covers Restaurant point of sale.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mailchimp and NCR Voyix actually diverge.

Attributes where Mailchimp and NCR Voyix differ
AttributeMailchimpNCR Voyix
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb
Founded2001Unknown

Identical on both: user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mailchimp

  • Email campaigns
  • Marketing automation
  • Landing pages
  • Forms & popups
  • Audience management
  • Content studio
  • Analytics
  • Social media

Only in NCR Voyix

  • Restaurant point of sale
  • Retail store systems
  • Central management
  • Digital ordering
  • Loyalty programmes
  • Payment processing
  • Professional services

What people use each for

The jobs each tool is most often brought in to do.

Mailchimp

  • Email newslettersnot NCR Voyix
  • E-commerce marketingnot NCR Voyix
  • Lead generationnot NCR Voyix
  • Customer engagementnot NCR Voyix
  • Marketing automationnot NCR Voyix

NCR Voyix

  • A restaurant group standardising point of sale across dozens or hundreds of sitesnot Mailchimp
  • A retail chain replacing ageing in-store lane systems and self-checkout hardwarenot Mailchimp
  • An operator needing central menu and price control pushed reliably to every locationnot Mailchimp
  • A business consolidating POS, loyalty and payments under a single supplier contractnot Mailchimp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mailchimp

  • The free plan allows 250 contacts and 500 sends a month, with a 250 daily cap
  • Price is driven by contact count, so the list growing raises the bill regardless of how much you send
  • Send allowances are a multiple of contacts, 10x on Essentials and 12x on Standard, so a large list with heavy sending forces a tier change
  • Essentials allows 3 seats and Standard 5; unlimited seats need Premium at $350 a month
  • The headline $13 and $20 prices are for 500 contacts, not a flat rate

NCR Voyix

  • Pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
  • Contracts run for years and include hardware, so the commitment is capital as well as subscription, and a refresh cycle you fund is built into the relationship from the start.
  • Implementation requires professional services or a partner, so the true first year cost is a multiple of the software line and the go-live date depends on a third party's delivery schedule rather than your own team.
  • The system becomes entangled with payments, loyalty, kitchen and back office integrations, so replacing it later is a multi-year programme and the switching cost grows every year you stay.
  • NCR has been through a corporate split and subsequent divestitures, so product line ownership, roadmap and support responsibility have moved before and could move again during a long contract term.

Pricing, plan by plan

Mailchimp

Free
  • FreeFree
    • 250 contacts
    • 500 sends per month
    • Basic email campaigns
  • Essentials$13/month
    • 500+ contacts
    • Email campaigns
    • Basic automation
  • Standard$20/month
    • Advanced automation
    • Segmentation
    • Landing pages

NCR Voyix

On request

No published plan breakdown. See the NCR Voyix review.

Which should you pick?

Choose Mailchimp if

  • You need email campaigns.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want marketing automation.
Mailchimp review

Choose NCR Voyix if

  • You need restaurant point of sale.
  • You also want retail store systems.
NCR Voyix review

Questions people ask

Is Mailchimp or NCR Voyix better?
Neither clearly leads. Mailchimp starts at Free and NCR Voyix at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mailchimp or NCR Voyix?
Mailchimp has a free tier; the other does not. Paid plans start at Free for Mailchimp and On request for NCR Voyix.
Does Mailchimp or NCR Voyix run on more platforms?
Mailchimp runs on Web, iOS, Android. NCR Voyix runs on Web.
Can I use Mailchimp for free?
Yes. Mailchimp has a free tier, so you can try it without paying. NCR Voyix starts at On request.
What is Mailchimp best used for?
Mailchimp is most often used for email newsletters, e-commerce marketing, lead generation, customer engagement. Of those, email newsletters and e-commerce marketing are not what NCR Voyix is typically brought in for.
What can Mailchimp do that NCR Voyix cannot?
Mailchimp covers Email campaigns, Marketing automation, Landing pages, Forms & popups. NCR Voyix covers Restaurant point of sale, Retail store systems, Central management, Digital ordering.

Answered from the vendors’ own pages

Mailchimp: Does Mailchimp offer a free plan?

Yes, Mailchimp's free plan supports up to 250 contacts and 500 sends per month with a 250-per-day cap.

Source
NCR Voyix: Is this an e-commerce platform?

No. It runs stores and restaurants. If you need an online storefront you are buying that separately and integrating it.

Mailchimp: What email features does Mailchimp include?

Mailchimp provides email campaign builder, automation sequences, segmentation, contact management, and A/B testing for email marketing.

Source
NCR Voyix: What does it cost?

Nothing is published. Pricing is negotiated per deal and includes hardware and implementation, so budget for a first year total well above the software subscription.

Mailchimp: Can Mailchimp integrate with e-commerce platforms?

Yes, Mailchimp integrates with Shopify, WooCommerce, Squarespace, and other e-commerce platforms for customer sync and abandoned cart automation.

Source
NCR Voyix: Who is it actually for?

Multi-site chains. An independent restaurant or single shop is not the buyer and will get better economics from a self-serve POS.

NCR Voyix: What should I ask during negotiation?

Get the roadmap and support ownership for your specific product line in writing, given the corporate restructuring, and get the exit terms and data extraction rights defined before signature.

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