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E-Commerce · head to head

Loox vs Mercari

Loox logo

Loox

E-Commerce

Photo reviews and referrals for Shopify stores

From
$14.99/month
Rated
-
Mercari logo

Mercari

E-Commerce

Japan-founded peer-to-peer resale marketplace with a flat seller commission

From
Free
Rated
-

The short version

  • Only Mercari has a free tier, so it costs nothing to try first.
  • Each has a real cost: Loox beginner plan limited to 500 total orders; Mercari the flat 10 percent commission plus payment processing fees applies even to very low-value items, so selling something for a few dollars can leave the seller with proportionally little after fees and packaging.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Loox and Mercari actually diverge.

Attributes where Loox and Mercari differ
AttributeLooxMercari
Starting price$14.99/monthFree
Pricing modelsubscriptionFree to list; 10 percent seller commission on sale price plus payment processing fee
Free tierNoYes
PlatformsWebiOS, Android, Web

Identical on both: user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loox

Nothing recorded that Mercari does not also cover.

Only in Mercari

  • Flat seller commission
  • Prepaid shipping labels
  • Local pickup and offers
  • Smart pricing and price drops
  • Mercari authenticity guarantee
  • Instant or standard payout

What people use each for

The jobs each tool is most often brought in to do.

Loox

  • Collecting visual reviews and customer photosnot Mercari
  • Displaying reviews across product pages and checkoutnot Mercari
  • Syncing reviews across multiple sales channelsnot Mercari
  • Running referral and discount programs from reviewsnot Mercari

Mercari

  • Someone clearing out a wide mix of household items, not just clothing, in one listing appnot Loox
  • A casual seller who wants a flat, predictable commission rather than a tiered fee structurenot Loox
  • A buyer looking for secondhand electronics or general goods alongside apparelnot Loox
  • A seller using local pickup to avoid shipping costs on bulky itemsnot Loox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loox

  • Beginner plan limited to 500 total orders
  • Convert plan costs $35 more monthly than Beginner but enables unlimited orders
  • Pricing specific to Shopify stores, not available for other platforms

Mercari

  • The flat 10 percent commission plus payment processing fees applies even to very low-value items, so selling something for a few dollars can leave the seller with proportionally little after fees and packaging.
  • Shipping is the seller's responsibility to arrange and package correctly, and disputes over item condition or damage in transit are common friction points in buyer-seller resolution.
  • Instant payout carries its own fee on top of the selling and processing fees already deducted, so getting money out quickly costs more than waiting for standard transfer.
  • Buyer protection and authenticity verification are limited outside the specific luxury authentication programme, so counterfeit risk on unverified categories rests largely on buyer judgement of listing photos and seller ratings.
  • Market depth and typical sale prices vary significantly between the Japan and US versions of the app, and the two operate as largely separate marketplaces despite the shared brand.

Pricing, plan by plan

Loox

$14.99/month
  • Beginner$14.99/month
    • Up to 500 total orders
    • Review request emails
    • Discount for photo reviews
  • Convert$49.99/month
    • Unlimited orders
    • Smart visual sorting
    • Review highlights
  • Unlimited$299.99/month
    • Unlimited review requests
    • Unlimited referrals
    • Priority support

Mercari

Free
  • SellingFree
    • 10 percent selling fee on final sale price
    • Separate payment processing fee, roughly 2.9 percent plus a fixed amount
    • Instant payout carries an additional fee versus standard bank transfer

Which should you pick?

Choose Loox if

Nothing in the data separates Loox from Mercari on the points above - pick on price and on how each one feels to use.

Choose Mercari if

  • You need flat seller commission.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want prepaid shipping labels.

Questions people ask

Is Loox or Mercari better?
Neither clearly leads. Loox starts at $14.99/month and Mercari at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loox or Mercari?
Mercari has a free tier; the other does not. Paid plans start at $14.99/month for Loox and Free for Mercari.
Does Loox or Mercari run on more platforms?
Loox runs on Web. Mercari runs on iOS, Android, Web.
Can I use Mercari for free?
Yes. Mercari has a free tier, so you can try it without paying. Loox starts at $14.99/month.
What is Loox best used for?
Loox is most often used for collecting visual reviews and customer photos, displaying reviews across product pages and checkout, syncing reviews across multiple sales channels, running referral and discount programs from reviews. Of those, collecting visual reviews and customer photos and displaying reviews across product pages and checkout are not what Mercari is typically brought in for.
What can Loox do that Mercari cannot?
Mercari covers Flat seller commission, Prepaid shipping labels, Local pickup and offers, Smart pricing and price drops.

Answered from the vendors’ own pages

Loox: How much does Loox cost?

Loox pricing starts at $14.99 per month for the Beginner plan, $49.99 per month for Convert, and $299.99 per month for Unlimited. Billing occurs through Shopify with no annual commitment required.

Source
Mercari: How much does Mercari charge sellers?

A flat 10 percent selling fee on the final sale price in the US, plus a separate payment processing fee, both deducted from the seller payout.

Loox: What is the main difference between Loox's Beginner and Convert plans?

Beginner plan is limited to 500 total orders and includes basic review features. Convert allows unlimited orders and adds smart visual sorting, video reviews, Google Shopping integration, AI review stories, auto-translated reviews, and AI review replies.

Source
Mercari: Does the buyer pay any extra platform fee?

No separate platform fee is added at buyer checkout the way Vinted adds a buyer protection fee; the buyer pays the listed price plus shipping if not included.

Loox: Is there a free version of Loox?

Loox offers a free trial to start, but paid plans begin at $14.99 per month. No permanent free version is available.

Source
Mercari: Is Mercari the same marketplace in Japan and the US?

No, they operate as separate marketplaces under the same brand, with different inventory, pricing and fee history.

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