HR · head to head
Lattice vs SmartHR

SmartHR
HR
Japanese back-office cloud for labor management, payroll and talent management
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Lattice a $4,000 minimum annual agreement applies, so the per seat prices only describe the cost above that floor; SmartHR no specific pricing published on vendor website
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Lattice and SmartHR actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (HR).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Lattice
- Performance reviews
- OKRs & goal tracking
- Employee engagement surveys
- 1-on-1 meetings
- Continuous feedback
- Compensation management
- Career development
- People analytics
Only in SmartHR
Nothing recorded that Lattice does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Lattice
- Running performance reviews, goals and engagement surveysnot SmartHR
- Managing compensation cycles and career development frameworksnot SmartHR
SmartHR
- Reducing combined processing time by 88% across HR functionsnot Lattice
- Centralizing employee information through onboarding to offboardingnot Lattice
- Distributing payroll and salary statements via mobile appnot Lattice
- Automating document distribution and employee communicationsnot Lattice
- Integrating with 120+ external systems for extended functionalitynot Lattice
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Lattice
- A $4,000 minimum annual agreement applies, so the per seat prices only describe the cost above that floor
- Billing is annual only
- The platform is sold as three separate base products at $10, $8 and $4 per seat per month, so a full deployment stacks rather than being one price
- Compensation and Grow are further add ons at $6 and $4 per seat per month on top
SmartHR
- No specific pricing published on vendor website
- Requires direct quotation for customized pricing
- Multiple plan options create complexity in pricing structure
Pricing, plan by plan
Lattice
$4/month- Engagement$4/month
- Pulse surveys
- Onboarding & Exit
- Surveys
- Goals & OKRs$8/month
- Cascading Goals
- Progress Updates
- Configurable setup
- Performance$10/month
- Performance Reviews
- Succession Planning
- Promotions
SmartHR
On requestNo published plan breakdown. See the SmartHR review.
Which should you pick?
Choose Lattice if
- You need performance reviews.
- You work on Web, Ios, Android, Api.
- You also want okrs & goal tracking.
Choose SmartHR if
Nothing in the data separates SmartHR from Lattice on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is Lattice or SmartHR better?
- Neither clearly leads. Lattice starts at $4/month and SmartHR at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Lattice or SmartHR?
- Lattice starts at $4/month and SmartHR at On request.
- Does Lattice or SmartHR run on more platforms?
- Lattice runs on Web, Ios, Android, Api. SmartHR runs on Web.
- What is Lattice best used for?
- Lattice is most often used for running performance reviews, goals and engagement surveys, managing compensation cycles and career development frameworks. Of those, running performance reviews, goals and engagement surveys and managing compensation cycles and career development frameworks are not what SmartHR is typically brought in for.
- What can Lattice do that SmartHR cannot?
- Lattice covers Performance reviews, OKRs & goal tracking, Employee engagement surveys, 1-on-1 meetings.
Answered from the vendors’ own pages
Lattice: What is the minimum cost to use Lattice?
Lattice requires a minimum annual spend of $4,000. Base products are priced at $4-$10 per seat per month, depending on the module selected.
SourceSmartHR: How much does SmartHR cost?
SmartHR pricing is customized per organization based on features and user count. The vendor does not publish standard pricing rates. Customers must use the estimation tool or contact the vendor directly to receive a personalized quote. No additional charges are assessed beyond monthly usage fees.
SourceLattice: Does Lattice include setup or implementation fees?
No implementation fees are charged for Lattice performance management software. All contracts include dedicated human support.
SourceSmartHR: What is SmartHR's free tier?
SmartHR offers a free plan (¥0プラン) for small businesses with up to 30 employees. This tier provides basic employee data management without additional charges, making it suitable for very small organizations or trials.
SourceLattice: What add-on features are available?
Lattice offers two add-on modules: Compensation (+$6/seat/month) and Grow (+$4/seat/month), which can be added to any base product.
SourceSmartHR: What are SmartHR's plan options?
SmartHR provides multiple plans including HR Strategy Plan (labor and talent management), Essential Plan (labor management focus), Talent Management Plan (employee growth focus), and a specialized plan for companies with 50 or fewer employees. Optional add-ons including payroll, attendance tracking, and recruitment are available.
SourceRelated pages
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