Softwr

Government · head to head

Laserfiche vs PublicInput

Laserfiche logo

Laserfiche

Government

Intelligent Content Management

From
$50/month
Rated
-
Full reviewWebsite
PublicInput logo

PublicInput

Government

Inclusive Community Engagement

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management; PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • They diverge on capability: Laserfiche covers Document Capture, PublicInput covers Virtual Public Meetings.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Laserfiche and PublicInput actually diverge.

Attributes where Laserfiche and PublicInput differ
AttributeLaserfichePublicInput
Starting price$50/month$400/month
PlatformsWeb, Mobile, Windows, macOS, LinuxWeb, Ios, Android
Founded19762014

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Laserfiche

  • Document Capture
  • Workflow Automation
  • Records Management
  • Electronic Forms
  • Process Automation
  • Microsoft Office
  • SharePoint
  • Salesforce

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Laserfiche

  • Citizen Servicesnot PublicInput
  • Records Managementnot PublicInput
  • Public Safetynot PublicInput
  • Civic Engagementnot PublicInput

PublicInput

  • Civic engagementnot Laserfiche
  • Government consultationnot Laserfiche
  • Public input collectionnot Laserfiche

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Laserfiche

  • Self-hosted deployment requires dedicated IT resources and infrastructure management
  • Complex implementation often requires significant upfront customization
  • High total cost of ownership for on-premises deployments due to infrastructure needs

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

Pricing, plan by plan

Laserfiche

$50/month
  • Cloud$50/month
    • Document Management
    • Workflow Automation
    • Records Management

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

Which should you pick?

Choose Laserfiche if

  • You need document capture.
  • You work on Web, Mobile, Windows, macOS, Linux.
  • You also want workflow automation.
Laserfiche review

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Questions people ask

Is Laserfiche or PublicInput better?
Neither clearly leads. Laserfiche starts at $50/month and PublicInput at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Laserfiche or PublicInput?
Laserfiche starts at $50/month and PublicInput at $400/month.
Does Laserfiche or PublicInput run on more platforms?
Laserfiche runs on Web, Mobile, Windows, macOS, Linux. PublicInput runs on Web, Ios, Android.
What is Laserfiche best used for?
Laserfiche is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what PublicInput is typically brought in for.
What can Laserfiche do that PublicInput cannot?
Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms. PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Laserfiche: Does Laserfiche offer both cloud and self-hosted options?

Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.

Source
PublicInput: How much does PublicInput cost?

PublicInput does not publish pricing on their website. Customers must request a demo or book a meeting to receive a quote based on their specific needs.

Source
Laserfiche: What does Laserfiche capture from documents?

Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.

Source
PublicInput: What pricing plans does PublicInput offer?

PublicInput offers Engagement Plans and Meetings Plans, but specific pricing for each plan is not publicly available and requires contacting their sales team.

Source
Laserfiche: Can Laserfiche track document workflows automatically?

Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.

Source
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