Softwr

Government & Public Sector · head to head

NextRequest vs PublicInput

NextRequest logo

NextRequest

Government & Public Sector

Public Records Request Management

From
$300/month
Rated
-
Full reviewWebsite
PublicInput logo

PublicInput

Government & Public Sector

Inclusive Community Engagement

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site; PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • They diverge on capability: NextRequest covers Request Intake, PublicInput covers Virtual Public Meetings.

Where they differ

Only the attributes on which NextRequest and PublicInput actually diverge.

Attributes where NextRequest and PublicInput differ
AttributeNextRequestPublicInput
Starting price$300/month$400/month
PlatformsWebWeb, Ios, Android
Founded20152014

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

NextRequest

  • Receiving and routing public records and FOIA requestsnot PublicInput
  • Tracking request status and statutory deadlines centrallynot PublicInput
  • Redacting documents before release with RapidReviewnot PublicInput
  • Invoicing and collecting payment for records requestsnot PublicInput
  • Publishing a public-facing request portal for residentsnot PublicInput

PublicInput

  • Running public comment and community engagement programmes for local governmentnot NextRequest
  • Collecting resident feedback across surveys, interactive maps and project websitesnot NextRequest
  • Compliant public meeting management for transit agencies, DOTs and MPOsnot NextRequest

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

Pricing, plan by plan

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

Which should you pick?

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Questions people ask

Is NextRequest or PublicInput better?
Neither clearly leads. NextRequest starts at $300/month and PublicInput at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NextRequest or PublicInput?
NextRequest starts at $300/month and PublicInput at $400/month.
Does NextRequest or PublicInput run on more platforms?
NextRequest runs on Web. PublicInput runs on Web, Ios, Android.
What is NextRequest best used for?
NextRequest is most often used for receiving and routing public records and foia requests, tracking request status and statutory deadlines centrally, redacting documents before release with rapidreview, invoicing and collecting payment for records requests. Of those, receiving and routing public records and foia requests and tracking request status and statutory deadlines centrally are not what PublicInput is typically brought in for.
What can NextRequest do that PublicInput cannot?
NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support. Both handle Web support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on NextRequest

More on PublicInput

Keep looking

Other head to heads