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Software · head to head

Granicus vs PublicInput

Granicus logo

Granicus

Software

Digital Government Experiences Platform

From
$500/month
Rated
-
Full reviewWebsite
PublicInput logo

PublicInput

Software

Inclusive Community Engagement

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Granicus pricing is custom-quoted and not publicly available; PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • They diverge on capability: Granicus covers Citizen Communications, PublicInput covers Virtual Public Meetings.

Where they differ

Only the attributes on which Granicus and PublicInput actually diverge.

Attributes where Granicus and PublicInput differ
AttributeGranicusPublicInput
Starting price$500/month$400/month
PlatformsWeb, MobileWeb, Ios, Android
Founded19992014

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Granicus

  • Citizen Communications
  • Meeting Management
  • Digital Forms
  • Website Management
  • Records Management
  • Salesforce
  • Microsoft 365
  • Google Workspace

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Granicus

  • Citizen Servicesnot PublicInput
  • Records Managementnot PublicInput
  • Public Safetynot PublicInput
  • Civic Engagementnot PublicInput

PublicInput

  • Running public comment and community engagement programmes for local governmentnot Granicus
  • Collecting resident feedback across surveys, interactive maps and project websitesnot Granicus
  • Compliant public meeting management for transit agencies, DOTs and MPOsnot Granicus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Granicus

  • Pricing is custom-quoted and not publicly available
  • Complex sales process for government agencies
  • Integration with legacy government systems can be challenging

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

Pricing, plan by plan

Granicus

$500/month
  • Government Starter$500/month
    • Communications Cloud
    • Meeting Management
    • Digital Services

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

Which should you pick?

Choose Granicus if

  • You need citizen communications.
  • You work on Web, Mobile.
  • You also want meeting management.
Granicus review

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Questions people ask

Is Granicus or PublicInput better?
Neither clearly leads. Granicus starts at $500/month and PublicInput at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Granicus or PublicInput?
Granicus starts at $500/month and PublicInput at $400/month.
Does Granicus or PublicInput run on more platforms?
Granicus runs on Web, Mobile. PublicInput runs on Web, Ios, Android.
What is Granicus best used for?
Granicus is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what PublicInput is typically brought in for.
What can Granicus do that PublicInput cannot?
Granicus covers Citizen Communications, Meeting Management, Digital Forms, Website Management. PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Granicus: How many government agencies use Granicus?

Over 5,500 federal, state, and local government agencies use Granicus, reaching more than 300 million citizen subscribers.

Source
Granicus: What does Granicus Engagement Cloud provide?

Granicus Engagement Cloud combines government communications, website management, meeting and agenda management, records management, and citizen service digitization.

Source
Granicus: What are the main features of Granicus?

Granicus provides tools for managing public communications, citizen feedback collection, community event management, online surveys, event registration, and live-streaming capabilities.

Source
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Related pages

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