Softwr

Government · head to head

NEOGOV vs Vigilant Solutions

NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Rated
-
Full reviewWebsite
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: NEOGOV covers Civil service recruiting, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which NEOGOV and Vigilant Solutions actually diverge.

Attributes where NEOGOV and Vigilant Solutions differ
AttributeNEOGOVVigilant Solutions
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile
FoundedUnknown1928

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Real-time Alerts
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases

What people use each for

The jobs each tool is most often brought in to do.

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot Vigilant Solutions
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot Vigilant Solutions
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot Vigilant Solutions
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot Vigilant Solutions

Vigilant Solutions

  • Citizen Servicesnot NEOGOV
  • Records Managementnot NEOGOV
  • Public Safetynot NEOGOV
  • Civic Engagementnot NEOGOV

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.
Vigilant Solutions review

Questions people ask

Is NEOGOV or Vigilant Solutions better?
Neither clearly leads. NEOGOV starts at On request and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NEOGOV or Vigilant Solutions?
NEOGOV starts at On request and Vigilant Solutions at $1000/month.
Does NEOGOV or Vigilant Solutions run on more platforms?
NEOGOV runs on Web, iOS, Android. Vigilant Solutions runs on Web, Desktop, Mobile.
What is NEOGOV best used for?
NEOGOV is most often used for a city or county hr department that must run scored examinations and ranked eligibility lists, a public safety agency needing policy acknowledgement records that stand up in litigation, an agency replacing a commercial applicant tracking system that cannot handle veterans preference, a school district or university consolidating recruiting, onboarding and mandated training records. Of those, a city or county hr department that must run scored examinations and ranked eligibility lists and a public safety agency needing policy acknowledgement records that stand up in litigation are not what Vigilant Solutions is typically brought in for.
What can NEOGOV do that Vigilant Solutions cannot?
NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Real-time Alerts, Analytics.

Answered from the vendors’ own pages

NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

Share

Related pages

More on NEOGOV

More on Vigilant Solutions

Keep looking

Other head to heads