Softwr

Government · head to head

Mark43 vs NEOGOV

Mark43 logo

Mark43

Government

Modern Public Safety Software

From
$2000/month
Rated
-
Full reviewWebsite
NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mark43 no published pricing on homepage; sales contact required for all cost details; NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • They diverge on capability: Mark43 covers Computer-Aided Dispatch, NEOGOV covers Civil service recruiting.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Mark43 and NEOGOV actually diverge.

Attributes where Mark43 and NEOGOV differ
AttributeMark43NEOGOV
Starting price$2000/monthOn request
Pricing modelsubscriptionquote
Founded2012Unknown

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mark43

  • Computer-Aided Dispatch
  • Records Management
  • Evidence Management
  • Analytics
  • Mobile
  • FBI CJIS
  • NCIC
  • State Systems

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

What people use each for

The jobs each tool is most often brought in to do.

Mark43

  • Citizen Servicesnot NEOGOV
  • Records Managementnot NEOGOV
  • Public Safetynot NEOGOV
  • Civic Engagementnot NEOGOV

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot Mark43
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot Mark43
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot Mark43
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot Mark43

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mark43

  • No published pricing on homepage; sales contact required for all cost details
  • Only reference to pricing is 'early bird pricing' for 2027 conference registration
  • No transparent pricing structure visible for public evaluation

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Pricing, plan by plan

Mark43

$2000/month
  • Public Safety Suite$2000/month
    • CAD
    • RMS
    • Analytics

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Which should you pick?

Choose Mark43 if

  • You need computer-aided dispatch.
  • You work on Web, Ios, Android.
  • You also want records management.
Mark43 review

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Questions people ask

Is Mark43 or NEOGOV better?
Neither clearly leads. Mark43 starts at $2000/month and NEOGOV at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mark43 or NEOGOV?
Mark43 starts at $2000/month and NEOGOV at On request.
Does Mark43 or NEOGOV run on more platforms?
Mark43 runs on Web, Ios, Android. NEOGOV runs on Web, iOS, Android.
What is Mark43 best used for?
Mark43 is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what NEOGOV is typically brought in for.
What can Mark43 do that NEOGOV cannot?
Mark43 covers Computer-Aided Dispatch, Records Management, Evidence Management, Analytics. NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows.

Answered from the vendors’ own pages

Mark43: Does Mark43 publish pricing online?

No, Mark43 pricing is not published on the public website. The only pricing reference is early bird conference registration. Prospective customers must contact Mark43 through 'Book A Demo' or 'Let's Connect' for pricing consultation.

Source
NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

Mark43: What payment methods or financing options does Mark43 offer?

No information about payment methods or financing options is disclosed on the public homepage. Pricing and payment details are handled through direct sales consultations.

Source
NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

Mark43: Are there volume discounts or specialized pricing for different agency sizes?

Mark43 website does not disclose any volume pricing, per-user costs, or specialized rates for agencies of different sizes. All pricing inquiries require direct contact with sales team.

Source
NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

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