CRM · head to head
Kylas vs Vidyard
Kylas
CRM
Indian sales CRM sold at a flat monthly rate with unlimited users instead of per seat
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Kylas unlimited users only moves the meter rather than removing it: records are capped, and expanding beyond one hundred thousand costs 500 INR per twenty thousand, which becomes the real cost driver for any business with a large lead database.; Vidyard free plan limited to 5 video recordings per month and 15 AI videos per month
- They diverge on capability: Kylas covers Unlimited users on every plan, Vidyard covers Video recording.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Kylas and Vidyard actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Kylas
- Unlimited users on every plan
- Lead and deal management
- Record based limits
- Workflow automation
- Quotation management
- Telephony integrations
- WhatsApp and SMS
- BI analytics add-on
Only in Vidyard
- Video recording
- CRM integration
- Video analytics
- Email embedding
- Chrome support
- Firefox support
- Edge support
What people use each for
The jobs each tool is most often brought in to do.
Kylas
- A twenty five person Indian inside sales team where per seat CRM pricing would cost several times a flat monthly ratenot Vidyard
- A company that wants every employee including support and delivery staff to see customer records without buying them seatsnot Vidyard
- A business with high sales headcount turnover that does not want to renegotiate licence counts every quarternot Vidyard
- An Indian SME needing native WhatsApp, IndiaMART and local telephony connections rather than a Western CRM with adaptersnot Vidyard
Vidyard
- Breaking through crowded inboxes with personalized prospect videosnot Kylas
- Automating personalized outreach sequences using AI avatarsnot Kylas
- Tracking when prospects view and engage with sales videosnot Kylas
- Integrating video engagement signals into Salesforce and HubSpotnot Kylas
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Kylas
- Unlimited users only moves the meter rather than removing it: records are capped, and expanding beyond one hundred thousand costs 500 INR per twenty thousand, which becomes the real cost driver for any business with a large lead database.
- Core functionality such as workflows, email templates and email tracking is sold as separate add-ons from 500 to 800 INR a month, so the advertised flat rate is not what an automated sales operation actually pays.
- The free Embark plan caps records at ten thousand and explicitly cannot be expanded, so it is a trial with no upgrade path in place rather than a workable long term free tier.
- Kylas is built around Indian sales practice and its integration marketplace is dominated by Indian telephony, payments and lead sources, which makes it a poor fit for companies selling primarily into Europe or North America.
- Onboarding is charged at 25,000 INR one-off with training at 5,000 INR per three hour session, so first year cost is meaningfully above twelve months of subscription.
Vidyard
- Free plan limited to 5 video recordings per month and 15 AI videos per month
- Advanced team analytics and integrations require Teams plan
- Video Agent automation requires add-on purchase
- No self-hosted option available
Pricing, plan by plan
Kylas
Free- EmbarkFree
- Free for life
- Unlimited users
- Ten thousand records, not expandable
- Elevate$12999/month
- Flat rate for unlimited users, not per seat
- One hundred thousand records, expandable
- Quarterly, half-yearly and annual billing terms
- Exceed$undefined/month
- Custom pricing
- Unlimited users
- Around 1.1 million records, adjustable
Vidyard
Free- FreeFree
- 15 AI videos per month
- 5 video recordings per month
- Basic editing
- Starter$undefined/month
- Unlimited video recording
- Full analytics
- Branded sharing pages
- Teams$undefined/month
- Everything in Starter
- CRM integrations
- Advanced team analytics
- Enterprise$undefined/month
- Unlimited integrations
- SSO
- Custom permissions
Which should you pick?
Choose Kylas if
- You need unlimited users on every plan.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want lead and deal management.
Choose Vidyard if
- You need video recording.
- You want to start without paying.
- You work on Web, Chrome extension.
- You also want crm integration.
Questions people ask
- Is Kylas or Vidyard better?
- Neither clearly leads. Kylas starts at Free and Vidyard at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Kylas or Vidyard?
- Kylas starts at Free and Vidyard at Free.
- Does Kylas or Vidyard run on more platforms?
- Kylas runs on Web, iOS, Android. Vidyard runs on Web, Chrome extension.
- Can I use Kylas for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Kylas best used for?
- Kylas is most often used for a twenty five person indian inside sales team where per seat crm pricing would cost several times a flat monthly rate, a company that wants every employee including support and delivery staff to see customer records without buying them seats, a business with high sales headcount turnover that does not want to renegotiate licence counts every quarter, an indian sme needing native whatsapp, indiamart and local telephony connections rather than a western crm with adapters. Of those, a twenty five person indian inside sales team where per seat crm pricing would cost several times a flat monthly rate and a company that wants every employee including support and delivery staff to see customer records without buying them seats are not what Vidyard is typically brought in for.
- What can Kylas do that Vidyard cannot?
- Kylas covers Unlimited users on every plan, Lead and deal management, Record based limits, Workflow automation. Vidyard covers Video recording, CRM integration, Video analytics, Email embedding.
Answered from the vendors’ own pages
Kylas: What does Kylas cost?
The Elevate plan is a flat rate of about 12,999 INR per month for unlimited users, with quarterly, half-yearly and annual terms. There is a free Embark plan and a custom Exceed tier.
Vidyard: Does Vidyard have a free plan?
Yes. Vidyard's free plan includes 15 AI videos per month, 5 video recording limit per month, basic video editing, and limited integrations.
SourceKylas: Does unlimited users really mean unlimited?
Yes for seats. The limit is on records: ten thousand on the free plan, one hundred thousand on Elevate, expandable at 500 INR per twenty thousand.
Vidyard: What integrations does Vidyard offer?
Vidyard integrates with 51+ platforms including Salesforce, HubSpot, Gmail, Outlook, LinkedIn, Slack, and Zapier for workflow automation.
SourceKylas: What is not included in the flat rate?
Workflows, email templates, email tracking, the security module and BI analytics are add-ons from 500 to 5,000 INR per month. Onboarding is 25,000 INR one-off.
Vidyard: Can Vidyard videos show engagement analytics?
Yes. Vidyard tracks video engagement including watch time, who viewed the video, when they watched it, and click-through rates on CTAs.
SourceKylas: Is it usable outside India?
It works, but the integration marketplace and sales workflows are built for the Indian market and the pricing is quoted in rupees.
Vidyard: What is the Video Agent feature?
Video Agent uses AI avatars to automatically generate and send personalized videos at scale. You provide the message, and the AI creates a video in your likeness for mass outreach.
SourceVidyard: Does Vidyard work with email platforms?
Yes. Vidyard integrates with Gmail and Outlook to let you record and send videos directly from your inbox, with engagement tracking syncing back to email.
SourceRelated pages
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