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Remote Work · head to head

Vidyard vs Zoho CRM

Vidyard logo

Vidyard

Remote Work

Video messaging for sales and marketing

From
Free
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

CRM

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Vidyard free plan limited to 5 video recordings per month and 15 AI videos per month; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Vidyard covers Video recording, Zoho CRM covers Lead management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Vidyard and Zoho CRM actually diverge.

Attributes where Vidyard and Zoho CRM differ
AttributeVidyardZoho CRM
Pricing modelUnknownsubscription
PlatformsWeb, Chrome extensionWeb, Ios, Android, Api
CategoryRemote WorkCRM
Founded20111996

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Vidyard

  • Video recording
  • CRM integration
  • Video analytics
  • Email embedding
  • Chrome support
  • Firefox support
  • Edge support

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

What people use each for

The jobs each tool is most often brought in to do.

Vidyard

  • Breaking through crowded inboxes with personalized prospect videosnot Zoho CRM
  • Automating personalized outreach sequences using AI avatarsnot Zoho CRM
  • Tracking when prospects view and engage with sales videosnot Zoho CRM
  • Integrating video engagement signals into Salesforce and HubSpotnot Zoho CRM

Zoho CRM

  • Sales automationnot Vidyard
  • Lead managementnot Vidyard
  • Customer supportnot Vidyard
  • Marketing automationnot Vidyard
  • Analytics & reportingnot Vidyard

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Vidyard

  • Free plan limited to 5 video recordings per month and 15 AI videos per month
  • Advanced team analytics and integrations require Teams plan
  • Video Agent automation requires add-on purchase
  • No self-hosted option available

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Vidyard

Free
  • FreeFree
    • 15 AI videos per month
    • 5 video recordings per month
    • Basic editing
  • Starter$undefined/month
    • Unlimited video recording
    • Full analytics
    • Branded sharing pages
  • Teams$undefined/month
    • Everything in Starter
    • CRM integrations
    • Advanced team analytics
  • Enterprise$undefined/month
    • Unlimited integrations
    • SSO
    • Custom permissions

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Vidyard if

  • You need video recording.
  • You want to start without paying.
  • You work on Web, Chrome extension.
  • You also want crm integration.
Vidyard review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Vidyard or Zoho CRM better?
Neither clearly leads. Vidyard starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Vidyard or Zoho CRM?
Vidyard starts at Free and Zoho CRM at Free.
Does Vidyard or Zoho CRM run on more platforms?
Vidyard runs on Web, Chrome extension. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Vidyard for free?
Both have a free tier, so you can try either at no cost before committing.
What is Vidyard best used for?
Vidyard is most often used for breaking through crowded inboxes with personalized prospect videos, automating personalized outreach sequences using ai avatars, tracking when prospects view and engage with sales videos, integrating video engagement signals into salesforce and hubspot. Of those, breaking through crowded inboxes with personalized prospect videos and automating personalized outreach sequences using ai avatars are not what Zoho CRM is typically brought in for.
What can Vidyard do that Zoho CRM cannot?
Vidyard covers Video recording, CRM integration, Video analytics, Email embedding. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation.

Answered from the vendors’ own pages

Vidyard: Does Vidyard have a free plan?

Yes. Vidyard's free plan includes 15 AI videos per month, 5 video recording limit per month, basic video editing, and limited integrations.

Source
Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Vidyard: What integrations does Vidyard offer?

Vidyard integrates with 51+ platforms including Salesforce, HubSpot, Gmail, Outlook, LinkedIn, Slack, and Zapier for workflow automation.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Vidyard: Can Vidyard videos show engagement analytics?

Yes. Vidyard tracks video engagement including watch time, who viewed the video, when they watched it, and click-through rates on CTAs.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
Vidyard: What is the Video Agent feature?

Video Agent uses AI avatars to automatically generate and send personalized videos at scale. You provide the message, and the AI creates a video in your likeness for mass outreach.

Source
Vidyard: Does Vidyard work with email platforms?

Yes. Vidyard integrates with Gmail and Outlook to let you record and send videos directly from your inbox, with engagement tracking syncing back to email.

Source
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