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Cybersecurity · head to head

KnowBe4 vs Resolver

KnowBe4 logo

KnowBe4

Cybersecurity

World's largest security awareness training platform

From
$1/month
Rated
-
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-

The short version

  • Each has a real cost: KnowBe4 published prices assume a three year term, so the quoted per seat rate depends on a long commitment; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: KnowBe4 covers Security awareness training, Resolver covers Incident management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which KnowBe4 and Resolver actually diverge.

Attributes where KnowBe4 and Resolver differ
AttributeKnowBe4Resolver
Starting price$1/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, EmailWeb, iOS, Android
Founded2010Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in KnowBe4

  • Security awareness training
  • Phishing simulation
  • Risk assessments
  • Compliance training
  • Incident reporting
  • API access
  • Custom policies
  • Behavior analytics

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

KnowBe4

  • Security awareness training and simulated phishing for staffnot Resolver
  • Tracking employee susceptibility to phishing over timenot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot KnowBe4
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot KnowBe4
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot KnowBe4
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot KnowBe4

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

KnowBe4

  • Published prices assume a three year term, so the quoted per seat rate depends on a long commitment
  • Pricing is banded by seat count, and the lowest band of 25 to 50 seats pays the highest rate
  • Accounts above 1,000 seats have no published price and require a custom quote
  • Third party integrations, Compliance Plus and PhishER Plus are all separately priced per seat add ons
  • The Foundation tier carries 200 training modules against more than 1,000 on Advanced, so content volume is the main gate

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

KnowBe4

$1/month
  • Basic$1/month
    • Per user
    • Training modules
    • Phishing templates
  • Advanced$2/month
    • All Basic features
    • Advanced phishing
    • Risk assessments
  • Pro$3/month
    • All Advanced features
    • API access
    • Custom content

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose KnowBe4 if

  • You need security awareness training.
  • You work on Web, Mobile, Email.
  • You also want phishing simulation.

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.

Questions people ask

Is KnowBe4 or Resolver better?
Neither clearly leads. KnowBe4 starts at $1/month and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, KnowBe4 or Resolver?
KnowBe4 starts at $1/month and Resolver at On request.
Does KnowBe4 or Resolver run on more platforms?
KnowBe4 runs on Web, Mobile, Email. Resolver runs on Web, iOS, Android.
What is KnowBe4 best used for?
KnowBe4 is most often used for security awareness training and simulated phishing for staff, tracking employee susceptibility to phishing over time. Of those, security awareness training and simulated phishing for staff and tracking employee susceptibility to phishing over time are not what Resolver is typically brought in for.
What can KnowBe4 do that Resolver cannot?
KnowBe4 covers Security awareness training, Phishing simulation, Risk assessments, Compliance training. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

KnowBe4: What does KnowBe4 cost per employee?

KnowBe4 charges per seat per month on a subscription basis. For 51-100 employees, SAT Foundation costs $2.13/month per seat and SAT Advanced costs $3.40/month per seat. Prices decrease with larger employee counts.

Source
Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

KnowBe4: Does KnowBe4 offer a free trial?

KnowBe4 does not offer a full free version, but free tools are available separately including assessments and simulators.

Source
Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

KnowBe4: Are there add-on costs beyond the base plan?

Yes, optional add-ons include Third-Party Integrations ($1.10-$1.20/seat/month), Compliance Plus ($0.82-$0.93/seat/month), PhishER Plus ($1.15-$1.50/seat/month), and Student Edition ($0.17/seat/month).

Source
Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

KnowBe4: What currencies does KnowBe4 accept?

KnowBe4 accepts pricing in USD, AUD, BRL, CAD, EUR, GBP, SGD, and ZAR.

Source
Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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