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Restaurants · head to head

Just Eat vs SpotOn

Just Eat logo

Just Eat

Restaurants

European takeaway marketplace, merged with Grubhub as Just Eat Takeaway.com

From
Free
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Restaurants

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Just Eat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Just Eat delivery speed and reliability on marketplace-only listings depend on the individual restaurant's own drivers, which is far less consistent than a platform-run logistics network.; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: Just Eat covers Restaurant and takeaway marketplace, SpotOn covers Cloud POS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Just Eat and SpotOn actually diverge.

Attributes where Just Eat and SpotOn differ
AttributeJust EatSpotOn
Starting priceFreeOn request
Pricing modelFree to download; delivery and service fees per order, set by restaurant and marketUnknown
Free tierYesNo
PlatformsiOS, Android, WebWeb, iOS, Android
FoundedUnknown2017

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Just Eat

  • Restaurant and takeaway marketplace
  • Just Eat Delivery
  • Order tracking
  • Loyalty and voucher codes
  • Group and repeat ordering
  • Local brand names

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google

What people use each for

The jobs each tool is most often brought in to do.

Just Eat

  • A diner in a market like the Netherlands or Germany wanting deep coverage of independent local takeawaysnot SpotOn
  • Someone ordering from a restaurant that runs its own delivery rather than a platform-run rider networknot SpotOn
  • A user who already has an account under a local brand such as Lieferando or Thuisbezorgdnot SpotOn
  • A diner comparing marketplace commission and fee structures across Just Eat, Deliveroo and Uber Eats before orderingnot SpotOn

SpotOn

  • Point of Salenot Just Eat
  • Order Managementnot Just Eat
  • Inventory Controlnot Just Eat
  • Staff Schedulingnot Just Eat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Just Eat

  • Delivery speed and reliability on marketplace-only listings depend on the individual restaurant's own drivers, which is far less consistent than a platform-run logistics network.
  • The Grubhub acquisition was written down by billions of dollars within two years, a sign the US delivery market did not work economically for the company even at scale.
  • The parent company was taken private by Prosus in 2025, so a former public company with disclosed results is now reporting to a single owner instead.
  • Fee structures differ by country and even by restaurant within a country, making the total cost of an order harder to predict than a flat platform fee.
  • Brand fragmentation across Just Eat, Lieferando and Thuisbezorgd means account, loyalty points and order history do not necessarily carry over if you move between the markets that use different local names.

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Just Eat

Free
  • Pay per orderFree
    • Delivery fee where Just Eat Delivery is used
    • Service charge on order total in most markets
    • Restaurant-set delivery on marketplace-only listings, fee and speed vary by restaurant

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Just Eat if

  • You need restaurant and takeaway marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want just eat delivery.
Just Eat review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is Just Eat or SpotOn better?
Neither clearly leads. Just Eat starts at Free and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Just Eat or SpotOn?
Just Eat has a free tier; the other does not. Paid plans start at Free for Just Eat and On request for SpotOn.
Does Just Eat or SpotOn run on more platforms?
Just Eat runs on iOS, Android, Web. SpotOn runs on Web, iOS, Android.
Can I use Just Eat for free?
Yes. Just Eat has a free tier, so you can try it without paying. SpotOn starts at On request.
What is Just Eat best used for?
Just Eat is most often used for a diner in a market like the netherlands or germany wanting deep coverage of independent local takeaways, someone ordering from a restaurant that runs its own delivery rather than a platform-run rider network, a user who already has an account under a local brand such as lieferando or thuisbezorgd, a diner comparing marketplace commission and fee structures across just eat, deliveroo and uber eats before ordering. Of those, a diner in a market like the netherlands or germany wanting deep coverage of independent local takeaways and someone ordering from a restaurant that runs its own delivery rather than a platform-run rider network are not what SpotOn is typically brought in for.
What can Just Eat do that SpotOn cannot?
Just Eat covers Restaurant and takeaway marketplace, Just Eat Delivery, Order tracking, Loyalty and voucher codes. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs.

Answered from the vendors’ own pages

Just Eat: Is Just Eat the same company as Grubhub?

It was; Just Eat Takeaway.com bought Grubhub in 2021 but sold it to Wonder Group in 2024 after large write-downs.

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
Just Eat: Why does the app have a different name in some countries?

Just Eat Takeaway.com operates local brands such as Lieferando in Germany and Austria and Thuisbezorgd in the Netherlands, all on shared underlying technology.

SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
Just Eat: Is Just Eat still a publicly listed company?

No. Prosus took Just Eat Takeaway.com private in a 2025 acquisition.

SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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