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Restaurants · head to head

ChowNow vs Just Eat

ChowNow logo

ChowNow

Restaurants

Commission-free online ordering

From
$249/month
Rated
-
Just Eat logo

Just Eat

Restaurants

European takeaway marketplace, merged with Grubhub as Just Eat Takeaway.com

From
Free
Rated
-

The short version

  • Only Just Eat has a free tier, so it costs nothing to try first.
  • Each has a real cost: ChowNow limited website customization with only pre-built Squarespace templates available; Just Eat delivery speed and reliability on marketplace-only listings depend on the individual restaurant's own drivers, which is far less consistent than a platform-run logistics network.
  • They diverge on capability: ChowNow covers Branded ordering, Just Eat covers Restaurant and takeaway marketplace.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ChowNow and Just Eat actually diverge.

Attributes where ChowNow and Just Eat differ
AttributeChowNowJust Eat
Starting price$249/monthFree
Pricing modelUnknownFree to download; delivery and service fees per order, set by restaurant and market
Free tierNoYes
PlatformsWeb, iOS, AndroidiOS, Android, Web
Founded2010Unknown

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ChowNow

  • Branded ordering
  • Website integration
  • Mobile app
  • Customer database
  • Marketing tools
  • Delivery integration
  • DoorDash Drive
  • Google

Only in Just Eat

  • Restaurant and takeaway marketplace
  • Just Eat Delivery
  • Order tracking
  • Loyalty and voucher codes
  • Group and repeat ordering
  • Local brand names

What people use each for

The jobs each tool is most often brought in to do.

ChowNow

  • Point of Salenot Just Eat
  • Order Managementnot Just Eat
  • Inventory Controlnot Just Eat
  • Staff Schedulingnot Just Eat

Just Eat

  • A diner in a market like the Netherlands or Germany wanting deep coverage of independent local takeawaysnot ChowNow
  • Someone ordering from a restaurant that runs its own delivery rather than a platform-run rider networknot ChowNow
  • A user who already has an account under a local brand such as Lieferando or Thuisbezorgdnot ChowNow
  • A diner comparing marketplace commission and fee structures across Just Eat, Deliveroo and Uber Eats before orderingnot ChowNow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ChowNow

  • Limited website customization with only pre-built Squarespace templates available
  • No multi-language support, limiting service to non-English speaking customer bases
  • Multi-location management requires separate dashboard for each location
  • Delivery reliability issues with reported order delays and non-arrivals
  • Limited customer support responsiveness with long phone wait times

Just Eat

  • Delivery speed and reliability on marketplace-only listings depend on the individual restaurant's own drivers, which is far less consistent than a platform-run logistics network.
  • The Grubhub acquisition was written down by billions of dollars within two years, a sign the US delivery market did not work economically for the company even at scale.
  • The parent company was taken private by Prosus in 2025, so a former public company with disclosed results is now reporting to a single owner instead.
  • Fee structures differ by country and even by restaurant within a country, making the total cost of an order harder to predict than a flat platform fee.
  • Brand fragmentation across Just Eat, Lieferando and Thuisbezorgd means account, loyalty points and order history do not necessarily carry over if you move between the markets that use different local names.

Pricing, plan by plan

ChowNow

$249/month
  • Launch$249/month
    • Commission-free ordering
    • Website and mobile app
    • Basic POS integrations
  • Grow$349/month
    • All Launch features
    • Advanced marketing tools
    • Email and SMS campaigns
  • Elevate$449/month
    • All Grow features
    • Advanced reporting
    • Priority support

Just Eat

Free
  • Pay per orderFree
    • Delivery fee where Just Eat Delivery is used
    • Service charge on order total in most markets
    • Restaurant-set delivery on marketplace-only listings, fee and speed vary by restaurant

Which should you pick?

Choose ChowNow if

  • You need branded ordering.
  • You work on Web, iOS, Android.
  • You also want website integration.

Choose Just Eat if

  • You need restaurant and takeaway marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want just eat delivery.

Questions people ask

Is ChowNow or Just Eat better?
Neither clearly leads. ChowNow starts at $249/month and Just Eat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ChowNow or Just Eat?
Just Eat has a free tier; the other does not. Paid plans start at $249/month for ChowNow and Free for Just Eat.
Does ChowNow or Just Eat run on more platforms?
ChowNow runs on Web, iOS, Android. Just Eat runs on iOS, Android, Web.
Can I use Just Eat for free?
Yes. Just Eat has a free tier, so you can try it without paying. ChowNow starts at $249/month.
What is ChowNow best used for?
ChowNow is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Just Eat is typically brought in for.
What can ChowNow do that Just Eat cannot?
ChowNow covers Branded ordering, Website integration, Mobile app, Customer database. Just Eat covers Restaurant and takeaway marketplace, Just Eat Delivery, Order tracking, Loyalty and voucher codes.

Answered from the vendors’ own pages

ChowNow: Is ChowNow truly commission-free?

Yes, ChowNow charges no commission on orders placed through your website, app, or marketplace channels. However, you pay a monthly subscription ($249-$449), payment processing fees (2.95% plus $0.29 per transaction), and optional delivery fees ($7.98 per order with Flex Delivery).

Source
Just Eat: Is Just Eat the same company as Grubhub?

It was; Just Eat Takeaway.com bought Grubhub in 2021 but sold it to Wonder Group in 2024 after large write-downs.

ChowNow: Does ChowNow integrate with my POS system?

Yes. ChowNow integrates with over 45 POS systems including Toast, Square, Clover, and Revel. Orders are automatically synced to your POS and kitchen printers without manual entry.

Source
Just Eat: Why does the app have a different name in some countries?

Just Eat Takeaway.com operates local brands such as Lieferando in Germany and Austria and Thuisbezorgd in the Netherlands, all on shared underlying technology.

ChowNow: Can I use ChowNow with delivery platforms like DoorDash and Uber Eats?

ChowNow handles direct orders but also supports order aggregation from third-party delivery platforms including DoorDash, UberEats, and Grubhub through integrations.

Source
Just Eat: Is Just Eat still a publicly listed company?

No. Prosus took Just Eat Takeaway.com private in a 2025 acquisition.

ChowNow: How much does ChowNow cost?

ChowNow plans start at $249/month (Launch), $349/month (Grow), and $449/month (Elevate) when billed monthly. Annual billing saves 8-9%. Additional fees include payment processing (2.95% plus $0.29 per transaction), setup fees ($119-$499), and optional delivery charges.

Source
ChowNow: What platforms are supported by ChowNow?

ChowNow is available on web, iOS, and Android. Restaurants get a website ordering interface and can offer a branded mobile app. Customers discover restaurants through Google Maps, Apple Maps, Yelp, and the ChowNow Marketplace.

Source
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