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Government · head to head

MuckRock vs One Identity

MuckRock logo

MuckRock

Government

FOIA Filing and Research Platform

From
Free
Free plan
Yes
Full reviewWebsite
One Identity logo

One Identity

Cybersecurity

Quest-owned identity governance, PAM and Active Directory management

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only MuckRock has a free tier, so it costs nothing to try first.
  • Each has a real cost: MuckRock muckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code; One Identity the portfolio is assembled from separate acquisitions, so components are separately licensed, separately administered and do not present one console, which raises operational cost.
  • They diverge on capability: MuckRock covers FOIA Filing, One Identity covers Identity Manager.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which MuckRock and One Identity actually diverge.

Attributes where MuckRock and One Identity differ
AttributeMuckRockOne Identity
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsWebWeb, Windows, Linux
CategoryGovernmentCybersecurity
Founded2010Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MuckRock

  • FOIA Filing
  • Request Tracking
  • Document Archive
  • Collaboration
  • Agency Directory
  • DocumentCloud
  • News Organizations
  • Research Tools

Only in One Identity

  • Identity Manager
  • Safeguard
  • Active Roles
  • OneLogin
  • Password Manager
  • syslog-ng
  • Starling connectors

What people use each for

The jobs each tool is most often brought in to do.

MuckRock

  • Citizen Servicesnot One Identity
  • Records Managementnot One Identity
  • Public Safetynot One Identity
  • Civic Engagementnot One Identity

One Identity

  • An organisation whose authoritative directory will remain on premises Active Directory and needs delegated administration with attribute-level controlnot MuckRock
  • A government or defence environment requiring privileged session management on a hardened physical appliance rather than a cloud servicenot MuckRock
  • A manufacturer with SAP and Active Directory needing provisioning governed under one certification processnot MuckRock
  • An enterprise consolidating Active Directory after an acquisition and needing automated account lifecycle across both forestsnot MuckRock

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MuckRock

  • MuckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code

One Identity

  • The portfolio is assembled from separate acquisitions, so components are separately licensed, separately administered and do not present one console, which raises operational cost.
  • Identity Manager implementations are customisation-heavy and commonly run over a year, with the services spend exceeding the licence cost in the first year.
  • Quest has changed private equity ownership more than once since the Dell separation, and buyers should ask directly about product investment commitments before signing a multi-year deal.
  • Product documentation and support sit behind a customer portal, which makes independent evaluation before purchase harder than with vendors that publish openly.
  • The cloud-native and developer experience trails the pure-play identity vendors, so organisations moving decisively to SaaS applications find the on premises heritage becomes a constraint rather than an asset.

Pricing, plan by plan

MuckRock

Free
  • BasicFree
    • FOIA Filing
    • Request Tracking
    • Document Archive

One Identity

On request
  • Identity Manager$undefined/year
    • Priced per managed identity
    • On premises or hosted
    • Access certification and provisioning
  • Safeguard$undefined/year
    • Priced per privileged user or per appliance
    • Hardened appliance option for session management
    • Licensed separately from Identity Manager
  • Active Roles$undefined/year
    • Priced per managed Active Directory account
    • Delegated administration and automated provisioning
    • Licensed separately

Which should you pick?

Choose MuckRock if

  • You need foia filing.
  • You want to start without paying.
  • You also want request tracking.
MuckRock review

Choose One Identity if

  • You need identity manager.
  • You work on Web, Windows, Linux.
  • You also want safeguard.
One Identity review

Questions people ask

Is MuckRock or One Identity better?
Neither clearly leads. MuckRock starts at Free and One Identity at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MuckRock or One Identity?
MuckRock has a free tier; the other does not. Paid plans start at Free for MuckRock and On request for One Identity.
Does MuckRock or One Identity run on more platforms?
MuckRock runs on Web. One Identity runs on Web, Windows, Linux.
Can I use MuckRock for free?
Yes. MuckRock has a free tier, so you can try it without paying. One Identity starts at On request.
What is MuckRock best used for?
MuckRock is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what One Identity is typically brought in for.
What can MuckRock do that One Identity cannot?
MuckRock covers FOIA Filing, Request Tracking, Document Archive, Collaboration. One Identity covers Identity Manager, Safeguard, Active Roles, OneLogin.

Answered from the vendors’ own pages

One Identity: Is One Identity the same company as Quest?

Yes. One Identity is Quest Software's identity and access management business unit, not a separate vendor.

One Identity: Does it include privileged access?

Safeguard provides it, but it is licensed separately from Identity Manager. Neither includes the other.

One Identity: Why choose this over SailPoint or Saviynt?

Almost always because of Active Directory depth via Active Roles or an appliance requirement for privileged sessions. For cloud-first estates the specialists are the stronger choice.

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