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Software · head to head

CivicPlus vs MuckRock

CivicPlus logo

CivicPlus

Software

Civic Engagement Technology

From
On request
Rated
-
Full reviewWebsite
MuckRock logo

MuckRock

Software

FOIA Filing and Research Platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MuckRock has a free tier, so it costs nothing to try first.
  • Each has a real cost: CivicPlus pricing not published, available by custom quote only; MuckRock muckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code
  • They diverge on capability: CivicPlus covers Government Websites, MuckRock covers FOIA Filing.

Where they differ

Only the attributes on which CivicPlus and MuckRock actually diverge.

Attributes where CivicPlus and MuckRock differ
AttributeCivicPlusMuckRock
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded20012010

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in MuckRock

  • FOIA Filing
  • Request Tracking
  • Document Archive
  • Collaboration
  • Agency Directory
  • DocumentCloud
  • News Organizations
  • Research Tools

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Government website and communication platformnot MuckRock
  • Civic engagement and public sector solutionsnot MuckRock

MuckRock

  • Citizen Servicesnot CivicPlus
  • Records Managementnot CivicPlus
  • Public Safetynot CivicPlus
  • Civic Engagementnot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • Pricing not published, available by custom quote only
  • No standardised pricing tiers available

MuckRock

  • MuckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

MuckRock

Free
  • BasicFree
    • FOIA Filing
    • Request Tracking
    • Document Archive

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose MuckRock if

  • You need foia filing.
  • You want to start without paying.
  • You also want request tracking.
MuckRock review

Questions people ask

Is CivicPlus or MuckRock better?
Neither clearly leads. CivicPlus starts at On request and MuckRock at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or MuckRock?
MuckRock has a free tier; the other does not. Paid plans start at On request for CivicPlus and Free for MuckRock.
Does CivicPlus or MuckRock run on more platforms?
CivicPlus runs on Web, Ios, Android. MuckRock runs on Web.
Can I use MuckRock for free?
Yes. MuckRock has a free tier, so you can try it without paying. CivicPlus starts at On request.
What is CivicPlus best used for?
CivicPlus is most often used for government website and communication platform, civic engagement and public sector solutions. Of those, government website and communication platform and civic engagement and public sector solutions are not what MuckRock is typically brought in for.
What can CivicPlus do that MuckRock cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. MuckRock covers FOIA Filing, Request Tracking, Document Archive, Collaboration. Both handle Web support.
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Related pages

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