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Cybersecurity · head to head

Entrust Identity as a Service vs MuckRock

Entrust Identity as a Service logo

Entrust Identity as a Service

Cybersecurity

Workforce and customer authentication from a certificate authority

From
$2/month
Free plan
No
MuckRock logo

MuckRock

Government

FOIA Filing and Research Platform

From
Free
Free plan
Yes

The short version

  • Only MuckRock has a free tier, so it costs nothing to try first.
  • Each has a real cost: Entrust Identity as a Service the application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.; MuckRock muckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code
  • They diverge on capability: Entrust Identity as a Service covers Multi-factor authentication, MuckRock covers FOIA Filing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Entrust Identity as a Service and MuckRock actually diverge.

Attributes where Entrust Identity as a Service and MuckRock differ
AttributeEntrust Identity as a ServiceMuckRock
Starting price$2/monthFree
Pricing modelPer user per monthfreemium
Free tierNoYes
PlatformsWeb, iOS, Android, Windows, LinuxWeb
CategoryCybersecurityGovernment
FoundedUnknown2010

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Entrust Identity as a Service

  • Multi-factor authentication
  • Single sign-on
  • Adaptive authentication
  • Passwordless login
  • Credential lifecycle
  • Derived PIV credentials
  • Directory integration

Only in MuckRock

  • FOIA Filing
  • Request Tracking
  • Document Archive
  • Collaboration
  • Agency Directory
  • DocumentCloud
  • News Organizations
  • Research Tools

What people use each for

The jobs each tool is most often brought in to do.

Entrust Identity as a Service

  • A government agency needing derived mobile credentials from an existing PIV smart card estatenot MuckRock
  • A bank that must support hardware tokens for corporate treasury users alongside push authentication for staffnot MuckRock
  • An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendornot MuckRock
  • A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorlynot MuckRock

MuckRock

  • Citizen Servicesnot Entrust Identity as a Service
  • Records Managementnot Entrust Identity as a Service
  • Public Safetynot Entrust Identity as a Service
  • Civic Engagementnot Entrust Identity as a Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Entrust Identity as a Service

  • The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
  • Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
  • Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
  • There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
  • Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.

MuckRock

  • MuckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code

Pricing, plan by plan

Entrust Identity as a Service

$2/month
  • Workforce Standard$2/month
    • Multi-factor authentication
    • Single sign-on
    • Directory integration
  • Higher tiers$undefined/month
    • Adaptive risk-based authentication
    • Certificate and smart card credential management
    • Derived PIV credentials

MuckRock

Free
  • BasicFree
    • FOIA Filing
    • Request Tracking
    • Document Archive

Which should you pick?

Choose Entrust Identity as a Service if

  • You need multi-factor authentication.
  • You work on Web, iOS, Android, Windows, Linux.
  • You also want single sign-on.

Choose MuckRock if

  • You need foia filing.
  • You want to start without paying.
  • You also want request tracking.

Questions people ask

Is Entrust Identity as a Service or MuckRock better?
Neither clearly leads. Entrust Identity as a Service starts at $2/month and MuckRock at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Entrust Identity as a Service or MuckRock?
MuckRock has a free tier; the other does not. Paid plans start at $2/month for Entrust Identity as a Service and Free for MuckRock.
Does Entrust Identity as a Service or MuckRock run on more platforms?
Entrust Identity as a Service runs on Web, iOS, Android, Windows, Linux. MuckRock runs on Web.
Can I use MuckRock for free?
Yes. MuckRock has a free tier, so you can try it without paying. Entrust Identity as a Service starts at $2/month.
What is Entrust Identity as a Service best used for?
Entrust Identity as a Service is most often used for a government agency needing derived mobile credentials from an existing piv smart card estate, a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff, an organisation already buying entrust certificates that wants credential issuance and authentication from one vendor, a defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly. Of those, a government agency needing derived mobile credentials from an existing piv smart card estate and a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff are not what MuckRock is typically brought in for.
What can Entrust Identity as a Service do that MuckRock cannot?
Entrust Identity as a Service covers Multi-factor authentication, Single sign-on, Adaptive authentication, Passwordless login. MuckRock covers FOIA Filing, Request Tracking, Document Archive, Collaboration.

Answered from the vendors’ own pages

Entrust Identity as a Service: Is MFA included or extra?

Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.

Entrust Identity as a Service: Does it do identity governance?

No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.

Entrust Identity as a Service: Why choose this over Okta or Entra ID?

Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.

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