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CRM · head to head

Hunter vs Jira Service Management

Hunter logo

Hunter

CRM

Email finding, verification and cold outreach platform for B2B prospecting

From
Free
Free plan
Yes
Jira Service Management logo

Jira Service Management

Customer Support

High-velocity service management

From
Free
Free plan
Yes

The short version

  • Each has a real cost: Hunter free plan is limited to 50 credits per month and a single connected inbox, restricting real usage.; Jira Service Management pricing information not available on main product page; Atlassian does not publish standard rates on this landing page
  • They diverge on capability: Hunter covers Domain search, Jira Service Management covers Incident management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Hunter and Jira Service Management actually diverge.

Attributes where Hunter and Jira Service Management differ
AttributeHunterJira Service Management
Pricing modelfreemiumsubscription
Platformsweb, apiWeb, Ios, Android
CategoryCRMCustomer Support
Founded20152002

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hunter

  • Domain search
  • Email verifier
  • Campaign sender
  • AI writing assistant
  • Browser extension
  • CRM integrations

Only in Jira Service Management

  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Knowledge management
  • SLAs
  • Jira Software
  • Confluence

What people use each for

The jobs each tool is most often brought in to do.

Hunter

  • Finding verified email addresses for a target companynot Jira Service Management
  • Verifying email lists before a campaignnot Jira Service Management
  • Running cold outreach sequences from connected inboxesnot Jira Service Management
  • Enriching CRM records with contact emailsnot Jira Service Management

Jira Service Management

  • IT service managementnot Hunter
  • Incident responsenot Hunter
  • Change managementnot Hunter
  • Asset trackingnot Hunter

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hunter

  • Free plan is limited to 50 credits per month and a single connected inbox, restricting real usage.
  • Mobile phone or firmographic data is thinner than dedicated sales intelligence platforms.
  • Multichannel outreach (LinkedIn, calls, SMS) is not supported, unlike some competitors.
  • Higher-volume plans require annual billing to get the advertised discounted price.

Jira Service Management

  • Pricing information not available on main product page; Atlassian does not publish standard rates on this landing page
  • Customers must navigate to separate pricing section or contact sales for cost information

Pricing, plan by plan

Hunter

Free
  • FreeFree
    • 50 credits per month
    • 1 connected email account
    • Up to 500 recipients per sequence
  • Starter$34/month
    • 2,000 monthly credits (billed yearly)
    • 3 connected email accounts
    • Advanced filters
  • Growth$104/month
    • 10,000 monthly credits (billed yearly)
    • 10 connected email accounts
    • Priority support
  • Scale$209/month
    • 25,000 monthly credits (billed yearly)
    • 20 connected email accounts
    • Account manager included

Jira Service Management

Free
  • FreeFree
    • 3 agents
    • Ticket management
    • Knowledge base
  • Standard$20/month
    • Unlimited customers
    • 250 agents
    • 20 GB storage
  • Premium$45/month
    • Advanced incident management
    • Asset management
    • Change management
  • Enterprise$undefined/month
    • Unlimited sites
    • 24/7 support
    • Data residency

Which should you pick?

Choose Hunter if

  • You need domain search.
  • You want to start without paying.
  • You work on web, api.
  • You also want email verifier.

Choose Jira Service Management if

  • You need incident management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want change management.

Questions people ask

Is Hunter or Jira Service Management better?
Neither clearly leads. Hunter starts at Free and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hunter or Jira Service Management?
Hunter starts at Free and Jira Service Management at Free.
Does Hunter or Jira Service Management run on more platforms?
Hunter runs on web, api. Jira Service Management runs on Web, Ios, Android.
Can I use Hunter for free?
Both have a free tier, so you can try either at no cost before committing.
What is Hunter best used for?
Hunter is most often used for finding verified email addresses for a target company, verifying email lists before a campaign, running cold outreach sequences from connected inboxes, enriching crm records with contact emails. Of those, finding verified email addresses for a target company and verifying email lists before a campaign are not what Jira Service Management is typically brought in for.
What can Hunter do that Jira Service Management cannot?
Hunter covers Domain search, Email verifier, Campaign sender, AI writing assistant. Jira Service Management covers Incident management, Change management, Problem management, Asset management.

Answered from the vendors’ own pages

Hunter: What does Hunter cost?

Hunter's Free plan gives 50 credits/month. Paid plans (billed yearly) start at $34/month for Starter (2,000 credits), rising to $104/month for Growth and $209/month for Scale, with custom Enterprise pricing above that.

Source
Jira Service Management: How much does Jira Service Management cost?

Jira Service Management pricing is not published on the main product page. Atlassian requires customers to visit the dedicated pricing section or contact their sales team to obtain rates. Enterprise and volume discounts are available through individual consultation.

Source
Hunter: Is there a free plan, and what are its limits?

Yes, Hunter's Free plan includes 50 monthly credits, basic database filters, one connected email account, and sequences capped at 500 recipients.

Source
Hunter: How is usage metered?

Hunter meters usage in credits, consumed once per billing cycle for searches and verifications; credits reset monthly or accumulate annually depending on the billing plan.

Source
Hunter: What does Hunter integrate with?

Hunter offers a browser extension, a Google Sheets add-on, CRM connections, and an API, alongside MCP support for AI tool integrations.

Source
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