Is Humanloop or Rootly better?

Neither clearly leads. Humanloop starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Humanloop or Rootly?

Humanloop has a free tier; the other does not. Paid plans start at Free for Humanloop and $20/user-month for Rootly.

Does Humanloop or Rootly run on more platforms?

Humanloop runs on Web. Rootly runs on Web, Mobile, Slack, Microsoft Teams.

Can I use Humanloop for free?

Yes. Humanloop has a free tier, so you can try it without paying. Rootly starts at $20/user-month.

What is Humanloop best used for?

Humanloop is most often used for llm prompt management and evaluation, ai workflow automation and testing, model monitoring and logging at scale. Of those, llm prompt management and evaluation and ai workflow automation and testing are not what Rootly is typically brought in for.

What can Humanloop do that Rootly cannot?

Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Software Development · head to head

Humanloop vs Rootly

Humanloop

Software Development

The LLM evals platform for enterprises

From: Free
Rated: -

Full review Website

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From: $20/user-month
Rated: -

Full review Website

The short version

Only Humanloop has a free tier, so it costs nothing to try first.
Each has a real cost: Humanloop no published pricing for standard plans; customers must contact sales for quotes; Rootly pricing higher than some competitors for basic features

Where they differ

Only the attributes on which Humanloop and Rootly actually diverge.

Attributes where Humanloop and Rootly differ
Attribute	Humanloop	Rootly
Starting price	Free	$20/user-month
Pricing model	usage-based	subscription
Free tier	Yes	No
Platforms	Web	Web, Mobile, Slack, Microsoft Teams
Category	Software Development	Logging
Founded	Unknown	2020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Humanloop

Nothing recorded that Rootly does not also cover.

Only in Rootly

AI SRE automation
Alert routing
On-call management
Incident response
Call routing
AI meeting bot
Status pages

What people use each for

The jobs each tool is most often brought in to do.

Humanloop

LLM prompt management and evaluationnot Rootly
AI workflow automation and testingnot Rootly
Model monitoring and logging at scalenot Rootly

Rootly

Automate on-call and incident response workflowsnot Humanloop
Run root cause analysis with AI assistancenot Humanloop
Track and improve Mean Time to Mitigation (MTTR)not Humanloop
Coordinate response across distributed teamsnot Humanloop
Learn from post-incident retrospectivesnot Humanloop

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Humanloop

No published pricing for standard plans; customers must contact sales for quotes
Billing based on logs created per API call, making costs unpredictable without usage estimates
Separate charges apply from AI providers (OpenAI, Anthropic, etc.) using customer's own API keys, adding external costs

Rootly

Pricing higher than some competitors for basic features
AI SRE features require separate contact-sales engagement
Learning curve for advanced automation features
Per-user pricing increases costs as team grows

Pricing, plan by plan

Humanloop

Free

Free TrialFree
- 2 members
- 50 evaluation runs
- 10,000 logs per month
Startup Program$null/contact-sales
- Tailored pricing for early-stage, VC-backed startups
Enterprise$null/contact-sales
- Custom pricing
- SSO + SAML authentication
- Role-based access controls

Rootly

$20/user-month

Incident Response Essentials$20/user-month
- Response with Slack integration
- @Rootly AI Chat
- AI Similar Incidents detection
Incident Response Enterprise$undefined/custom
- All Essentials features
- Custom forms and incident types
- Private incidents
On-Call Essentials$20/user-month
- Alert grouping and routing
- Live call routing (1 phone number)
- Schedules and escalation policies
On-Call Enterprise$undefined/custom
- All Essentials features
- 5 phone numbers for call routing
- Unlimited schedules

Which should you pick?

Choose Humanloop if

You want to start without paying.

Humanloop review

Choose Rootly if

You need ai sre automation.
You work on Web, Mobile, Slack, Microsoft Teams.
You also want alert routing.

Rootly review

Questions people ask

Is Humanloop or Rootly better?: Neither clearly leads. Humanloop starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Humanloop or Rootly?: Humanloop has a free tier; the other does not. Paid plans start at Free for Humanloop and $20/user-month for Rootly.
Does Humanloop or Rootly run on more platforms?: Humanloop runs on Web. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
Can I use Humanloop for free?: Yes. Humanloop has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Humanloop best used for?: Humanloop is most often used for llm prompt management and evaluation, ai workflow automation and testing, model monitoring and logging at scale. Of those, llm prompt management and evaluation and ai workflow automation and testing are not what Rootly is typically brought in for.
What can Humanloop do that Rootly cannot?: Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Humanloop: How much does Humanloop cost?

Humanloop offers a free trial with 2 members and 10,000 logs per month. Startup program and Enterprise plans require contacting sales for custom pricing based on usage needs.

Source

Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source

Humanloop: What are the limits on Humanloop's free trial plan?

Free trial includes 2 members, 50 evaluation runs, and 10,000 logs per month with access to all features at limited volume.

Source

Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source

Humanloop: How is Humanloop usage billed?

Humanloop bills based on logs created per API call to prompts, tools, evaluators, or flows. Separate charges apply from external AI providers like OpenAI and Anthropic using the customer's own API keys.

Source

Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source

Humanloop: Does Humanloop offer discounts for nonprofits or academics?

Academic and nonprofit pricing is available upon request, requiring contact with sales for customized rates.

Source

Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source

Humanloop vs Rootly

Humanloop

Rootly

The short version

Where they differ

What each one covers

Only in Humanloop

Only in Rootly

What people use each for

Humanloop

Rootly

Where each one falls short

Humanloop

Rootly

Pricing, plan by plan

Humanloop

Rootly

Which should you pick?

Choose Humanloop if

Choose Rootly if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Humanloop

More on Rootly

Keep looking

Other head to heads