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Software Development · head to head

Braintrust vs Rootly

Braintrust logo

Braintrust

Software Development

The active observability platform for agents

From
Free
Rated
-
Full reviewWebsite
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite

The short version

  • Only Braintrust has a free tier, so it costs nothing to try first.
  • Each has a real cost: Braintrust enterprise plan pricing not published, requires custom quote; Rootly pricing higher than some competitors for basic features

Where they differ

Only the attributes on which Braintrust and Rootly actually diverge.

Attributes where Braintrust and Rootly differ
AttributeBraintrustRootly
Starting priceFree$20/user-month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Mobile, Slack, Microsoft Teams
CategorySoftware DevelopmentLogging
FoundedUnknown2020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Braintrust

Nothing recorded that Rootly does not also cover.

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Braintrust

  • Monitoring production AI agents for qualitynot Rootly
  • Detecting patterns in agent failuresnot Rootly
  • Defining quality expectations before shipping agentsnot Rootly
  • Tracking prompts and tool calls in productionnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Braintrust
  • Run root cause analysis with AI assistancenot Braintrust
  • Track and improve Mean Time to Mitigation (MTTR)not Braintrust
  • Coordinate response across distributed teamsnot Braintrust
  • Learn from post-incident retrospectivesnot Braintrust

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Braintrust

  • Enterprise plan pricing not published, requires custom quote
  • Pro plan includes 6-12 months free discount for startups only

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Braintrust

Free
  • StarterFree
    • $10 model credits monthly included
    • 1 GB processed data monthly
    • 10000 scores monthly
  • Pro$249/month
    • $249 model credits monthly included
    • 5 GB processed data monthly
    • 50000 scores monthly
  • Enterprise$null/month
    • Custom data retention and export capabilities
    • RBAC and premium support
    • On-premises or hosted solutions available

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Braintrust if

  • You want to start without paying.
Braintrust review

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Questions people ask

Is Braintrust or Rootly better?
Neither clearly leads. Braintrust starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Braintrust or Rootly?
Braintrust has a free tier; the other does not. Paid plans start at Free for Braintrust and $20/user-month for Rootly.
Does Braintrust or Rootly run on more platforms?
Braintrust runs on Web. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
Can I use Braintrust for free?
Yes. Braintrust has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Braintrust best used for?
Braintrust is most often used for monitoring production ai agents for quality, detecting patterns in agent failures, defining quality expectations before shipping agents, tracking prompts and tool calls in production. Of those, monitoring production ai agents for quality and detecting patterns in agent failures are not what Rootly is typically brought in for.
What can Braintrust do that Rootly cannot?
Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Braintrust: Does Braintrust have a free plan?

Braintrust Starter plan is free and includes $10 model credits monthly, 1 GB processed data, 10000 scores monthly, and 14-day data retention with unlimited users and projects. No credit card required.

Source
Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Braintrust: How much does the Braintrust Pro plan cost?

Braintrust Pro plan costs $249 per month and includes $249 model credits, 5 GB processed data, 50000 scores monthly, and 30-day data retention. Qualifying startups receive 6-12 months free.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Braintrust: What are Braintrust's overage charges?

Braintrust charges overage rates after monthly allocations: model credits beyond monthly allotment are charged at token rates, data overage is $4 per GB on Starter or $3 per GB on Pro, scores overage is $2.50 per 1000 on Starter or $1.50 per 1000 on Pro. Extended data retention beyond the included period costs $0.50 per GB per month.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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