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Humanloop vs Traceloop

Humanloop logo

Humanloop

Software Development

The LLM evals platform for enterprises

From
Free
Rated
-
Full reviewWebsite
Traceloop logo

Traceloop

Logging

LLM reliability platform with open-source observability and evaluation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Humanloop no published pricing for standard plans; customers must contact sales for quotes; Traceloop free tier limited to 50k spans per month and 24-hour retention, restricting production use

Where they differ

Only the attributes on which Humanloop and Traceloop actually diverge.

Attributes where Humanloop and Traceloop differ
AttributeHumanloopTraceloop
Pricing modelusage-basedFreemium with pay-as-you-go enterprise option
PlatformsWebCloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby
CategorySoftware DevelopmentLogging

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Humanloop

Nothing recorded that Traceloop does not also cover.

Only in Traceloop

  • Open-source SDK (OpenLLMetry)
  • Multi-provider support
  • Observability platform integration
  • Framework support
  • Monitoring dashboard
  • Evaluation system
  • Deployment flexibility

What people use each for

The jobs each tool is most often brought in to do.

Humanloop

  • LLM prompt management and evaluationnot Traceloop
  • AI workflow automation and testingnot Traceloop
  • Model monitoring and logging at scalenot Traceloop

Traceloop

  • Monitoring LLM application performance in productionnot Humanloop
  • Instrumenting LLM apps with minimal code overheadnot Humanloop
  • Continuous evaluation and quality scoring of LLM outputsnot Humanloop
  • Debugging LLM application issues with full trace visibilitynot Humanloop
  • Integrating observability data into existing monitoring stacksnot Humanloop

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Humanloop

  • No published pricing for standard plans; customers must contact sales for quotes
  • Billing based on logs created per API call, making costs unpredictable without usage estimates
  • Separate charges apply from AI providers (OpenAI, Anthropic, etc.) using customer's own API keys, adding external costs

Traceloop

  • Free tier limited to 50k spans per month and 24-hour retention, restricting production use
  • Company acquisition by ServiceNow creates uncertainty about future roadmap
  • Requires integration with separate observability platforms for visualization
  • Less feature-rich than dedicated LLM evaluation platforms

Pricing, plan by plan

Humanloop

Free
  • Free TrialFree
    • 2 members
    • 50 evaluation runs
    • 10,000 logs per month
  • Startup Program$null/contact-sales
    • Tailored pricing for early-stage, VC-backed startups
  • Enterprise$null/contact-sales
    • Custom pricing
    • SSO + SAML authentication
    • Role-based access controls

Traceloop

Free
  • FreeFree
    • 50,000 spans per month
    • Up to 5 seats
    • 24-hour data retention
  • Enterprise$undefined/custom
    • Unlimited spans per month
    • Unlimited seats
    • Custom data retention

Which should you pick?

Choose Humanloop if

  • You want to start without paying.
Humanloop review

Choose Traceloop if

  • You need open-source sdk (openllmetry).
  • You want to start without paying.
  • You work on Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby.
  • You also want multi-provider support.
Traceloop review

Questions people ask

Is Humanloop or Traceloop better?
Neither clearly leads. Humanloop starts at Free and Traceloop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Humanloop or Traceloop?
Humanloop starts at Free and Traceloop at Free.
Does Humanloop or Traceloop run on more platforms?
Humanloop runs on Web. Traceloop runs on Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby.
Can I use Humanloop for free?
Both have a free tier, so you can try either at no cost before committing.
What is Humanloop best used for?
Humanloop is most often used for llm prompt management and evaluation, ai workflow automation and testing, model monitoring and logging at scale. Of those, llm prompt management and evaluation and ai workflow automation and testing are not what Traceloop is typically brought in for.
What can Humanloop do that Traceloop cannot?
Traceloop covers Open-source SDK (OpenLLMetry), Multi-provider support, Observability platform integration, Framework support.

Answered from the vendors’ own pages

Humanloop: How much does Humanloop cost?

Humanloop offers a free trial with 2 members and 10,000 logs per month. Startup program and Enterprise plans require contacting sales for custom pricing based on usage needs.

Source
Traceloop: Is OpenLLMetry open-source?

Yes, OpenLLMetry is Traceloop's open-source SDK built on OpenTelemetry standards. It allows teams to instrument LLM applications with just 2 lines of code and send data to 25+ observability platforms.

Source
Humanloop: What are the limits on Humanloop's free trial plan?

Free trial includes 2 members, 50 evaluation runs, and 10,000 logs per month with access to all features at limited volume.

Source
Traceloop: What is the impact of ServiceNow acquisition?

Traceloop is joining ServiceNow, representing a strategic acquisition that will broaden enterprise adoption and integration capabilities. Current operations continue with free and enterprise options available.

Source
Humanloop: How is Humanloop usage billed?

Humanloop bills based on logs created per API call to prompts, tools, evaluators, or flows. Separate charges apply from external AI providers like OpenAI and Anthropic using the customer's own API keys.

Source
Traceloop: How many LLM providers and frameworks does Traceloop support?

Traceloop supports 20+ LLM providers including OpenAI and Anthropic, and integrates with frameworks like LangChain and LlamaIndex. It can send data to 25+ observability platforms.

Source
Humanloop: Does Humanloop offer discounts for nonprofits or academics?

Academic and nonprofit pricing is available upon request, requiring contact with sales for customized rates.

Source
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