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Government · head to head

Granicus vs Transmit Security

Granicus logo

Granicus

Government

Digital Government Experiences Platform

From
$500/month
Free plan
No
Visit GranicusFull review
Transmit Security logo

Transmit Security

Cybersecurity

Customer identity platform built around passwordless and fraud signals

From
On request
Free plan
No
Visit Transmit SecurityFull review

The short version

  • Granicus starts at $500/mo; Transmit Security prices on request.
  • Only Granicus lists citizen Communications; only Transmit Security lists passwordless authentication.
  • Where Granicus falls short: pricing is custom-quoted and not publicly available.
  • Where Transmit Security falls short: workforce identity is not the focus, so an organisation wanting one vendor for employees and customers will still run two platforms.
  • Prices and features on this page were last checked on 1 September 2026.

Where they differ

Only the attributes on which Granicus and Transmit Security actually diverge.

Attributes where Granicus and Transmit Security differ
AttributeGranicusTransmit Security
Starting price$500/monthOn request
Pricing modelSubscriptionQuote
CategoryGovernmentCybersecurity

Identical on both: free tier (No), platforms (Web, iOS, Android).

Not yet recorded: founded for Transmit Security.

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Granicus

  • Citizen Communications
  • Meeting Management
  • Digital Forms
  • Website Management
  • Records Management
  • Salesforce
  • Microsoft 365
  • Google Workspace

Only in Transmit Security

  • Passwordless authentication
  • Detection and response
  • Identity verification
  • Orchestration
  • Account recovery
  • Bot and automation detection
  • Composable APIs

What people use each for

The jobs each tool is most often brought in to do.

Granicus

  • Citizen Servicesnot Transmit Security
  • Records Managementnot Transmit Security
  • Public Safetynot Transmit Security
  • Civic Engagementnot Transmit Security

Transmit Security

  • A bank moving a consumer base off passwords to passkeys without losing customers at the migration stepnot Granicus
  • An insurer whose account recovery flow is the main account takeover route and needs risk scoring inside itnot Granicus
  • A retailer that wants bot detection at login rather than only at checkoutnot Granicus
  • An organisation replacing an in-house customer login system that has become an unfunded engineering liabilitynot Granicus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Granicus

  • Pricing is custom-quoted and not publicly available
  • Complex sales process for government agencies
  • Integration with legacy government systems can be challenging

Transmit Security

  • Pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units
  • Migrating a live consumer identity base is a high risk project, and credential migration constraints mean some users must re-register, which shows up as measurable churn
  • The vendor is smaller than the identity incumbents, so the partner and systems integrator pool is thinner and staffing a large programme is harder
  • Workforce identity is not the focus, so an organisation wanting one vendor for employees and customers will still run two platforms
  • The fraud detection value depends on traffic volume feeding the models, so a smaller deployment gets less benefit from exactly the capability that justified choosing it over a plain identity provider

Pricing, plan by plan

Granicus

$500/month
  • Government Starter$500/mo
    • Communications Cloud
    • Meeting Management
    • Digital Services

Transmit Security

On request
  • Transmit Security PlatformOn request
    • Priced per monthly active user or per transaction by service
    • Services licensed individually or as a platform
    • Free developer tier for evaluation

Which should you pick?

Choose Granicus if

  • You need citizen communications.
  • You work on Web, iOS, Android.
  • You also want meeting management.
Granicus review

Choose Transmit Security if

  • You need passwordless authentication.
  • You work on Web, iOS, Android.
  • You also want detection and response.
Transmit Security review

Questions people ask

Is Granicus or Transmit Security better?
Neither clearly leads. Granicus starts at $500/month and Transmit Security at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Granicus or Transmit Security?
Granicus starts at $500/month and Transmit Security at On request.
Does Granicus or Transmit Security run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Granicus best used for?
Granicus is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Transmit Security is typically brought in for.
What can Granicus do that Transmit Security cannot?
Granicus covers Citizen Communications, Meeting Management, Digital Forms, Website Management. Transmit Security covers Passwordless authentication, Detection and response, Identity verification, Orchestration.

Answered from the vendors’ own pages

Granicus: How many government agencies use Granicus?

Over 5,500 federal, state, and local government agencies use Granicus, reaching more than 300 million citizen subscribers.

Source
Transmit Security: Do we have to replace our existing identity provider?

No. The services are composable, so detection and response or verification can be adopted alongside an existing provider such as Okta or Entra ID.

Granicus: What does Granicus Engagement Cloud provide?

Granicus Engagement Cloud combines government communications, website management, meeting and agenda management, records management, and citizen service digitization.

Source
Transmit Security: Is fraud detection an extra licence?

It is a separate service, but it is designed to run inside the authentication flow rather than as a bolted-on second vendor. Confirm which services are in your quote.

Granicus: What are the main features of Granicus?

Granicus provides tools for managing public communications, citizen feedback collection, community event management, online surveys, event registration, and live-streaming capabilities.

Source
Transmit Security: Is there a way to try it?

Yes, a free developer tier exists for evaluation, though production use is an enterprise agreement.

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