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Government · head to head

OpenCities vs Transmit Security

OpenCities logo

OpenCities

Government

Digital Government Experience Platform

From
$500/month
Free plan
No
Full reviewWebsite
Transmit Security logo

Transmit Security

Cybersecurity

Customer identity platform built around passwordless and fraud signals

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OpenCities population-based pricing model limits scalability for growing municipalities; Transmit Security pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units.
  • They diverge on capability: OpenCities covers Website Management, Transmit Security covers Passwordless authentication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which OpenCities and Transmit Security actually diverge.

Attributes where OpenCities and Transmit Security differ
AttributeOpenCitiesTransmit Security
Starting price$500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, iOS, Android
CategoryGovernmentCybersecurity
Founded2008Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

Only in Transmit Security

  • Passwordless authentication
  • Detection and response
  • Identity verification
  • Orchestration
  • Account recovery
  • Bot and automation detection
  • Composable APIs

What people use each for

The jobs each tool is most often brought in to do.

OpenCities

  • Citizen Servicesnot Transmit Security
  • Records Managementnot Transmit Security
  • Public Safetynot Transmit Security
  • Civic Engagementnot Transmit Security

Transmit Security

  • A bank moving a consumer base off passwords to passkeys without losing customers at the migration stepnot OpenCities
  • An insurer whose account recovery flow is the main account takeover route and needs risk scoring inside itnot OpenCities
  • A retailer that wants bot detection at login rather than only at checkoutnot OpenCities
  • An organisation replacing an in-house customer login system that has become an unfunded engineering liabilitynot OpenCities

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Transmit Security

  • Pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units.
  • Migrating a live consumer identity base is a high risk project, and credential migration constraints mean some users must re-register, which shows up as measurable churn.
  • The vendor is smaller than the identity incumbents, so the partner and systems integrator pool is thinner and staffing a large programme is harder.
  • Workforce identity is not the focus, so an organisation wanting one vendor for employees and customers will still run two platforms.
  • The fraud detection value depends on traffic volume feeding the models, so a smaller deployment gets less benefit from exactly the capability that justified choosing it over a plain identity provider.

Pricing, plan by plan

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Transmit Security

On request
  • Transmit Security Platform$undefined/year
    • Priced per monthly active user or per transaction by service
    • Services licensed individually or as a platform
    • Free developer tier for evaluation

Which should you pick?

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Choose Transmit Security if

  • You need passwordless authentication.
  • You work on Web, iOS, Android.
  • You also want detection and response.
Transmit Security review

Questions people ask

Is OpenCities or Transmit Security better?
Neither clearly leads. OpenCities starts at $500/month and Transmit Security at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpenCities or Transmit Security?
OpenCities starts at $500/month and Transmit Security at On request.
Does OpenCities or Transmit Security run on more platforms?
OpenCities runs on Web, Mobile. Transmit Security runs on Web, iOS, Android.
What is OpenCities best used for?
OpenCities is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Transmit Security is typically brought in for.
What can OpenCities do that Transmit Security cannot?
OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance. Transmit Security covers Passwordless authentication, Detection and response, Identity verification, Orchestration.

Answered from the vendors’ own pages

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
Transmit Security: Do we have to replace our existing identity provider?

No. The services are composable, so detection and response or verification can be adopted alongside an existing provider such as Okta or Entra ID.

OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
Transmit Security: Is fraud detection an extra licence?

It is a separate service, but it is designed to run inside the authentication flow rather than as a bolted-on second vendor. Confirm which services are in your quote.

OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
Transmit Security: Is there a way to try it?

Yes, a free developer tier exists for evaluation, though production use is an enterprise agreement.

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