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Government · head to head

CivicPlus vs Transmit Security

CivicPlus logo

CivicPlus

Government

Civic Engagement Technology

From
On request
Free plan
No
Transmit Security logo

Transmit Security

Cybersecurity

Customer identity platform built around passwordless and fraud signals

From
On request
Free plan
No

The short version

  • Each has a real cost: CivicPlus no public pricing tiers, rates, or cost information available; Transmit Security pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units.
  • They diverge on capability: CivicPlus covers Government Websites, Transmit Security covers Passwordless authentication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus and Transmit Security actually diverge.

Attributes where CivicPlus and Transmit Security differ
AttributeCivicPlusTransmit Security
CategoryGovernmentCybersecurity
Founded2001Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in Transmit Security

  • Passwordless authentication
  • Detection and response
  • Identity verification
  • Orchestration
  • Account recovery
  • Bot and automation detection
  • Composable APIs

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Municipal government softwarenot Transmit Security
  • City website managementnot Transmit Security
  • Recreation management for local governmentnot Transmit Security

Transmit Security

  • A bank moving a consumer base off passwords to passkeys without losing customers at the migration stepnot CivicPlus
  • An insurer whose account recovery flow is the main account takeover route and needs risk scoring inside itnot CivicPlus
  • A retailer that wants bot detection at login rather than only at checkoutnot CivicPlus
  • An organisation replacing an in-house customer login system that has become an unfunded engineering liabilitynot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • No public pricing tiers, rates, or cost information available
  • Requires direct contact with sales team for pricing estimates
  • No free trial or freemium tier option listed

Transmit Security

  • Pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units.
  • Migrating a live consumer identity base is a high risk project, and credential migration constraints mean some users must re-register, which shows up as measurable churn.
  • The vendor is smaller than the identity incumbents, so the partner and systems integrator pool is thinner and staffing a large programme is harder.
  • Workforce identity is not the focus, so an organisation wanting one vendor for employees and customers will still run two platforms.
  • The fraud detection value depends on traffic volume feeding the models, so a smaller deployment gets less benefit from exactly the capability that justified choosing it over a plain identity provider.

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

Transmit Security

On request
  • Transmit Security Platform$undefined/year
    • Priced per monthly active user or per transaction by service
    • Services licensed individually or as a platform
    • Free developer tier for evaluation

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.

Choose Transmit Security if

  • You need passwordless authentication.
  • You work on Web, iOS, Android.
  • You also want detection and response.

Questions people ask

Is CivicPlus or Transmit Security better?
Neither clearly leads. CivicPlus starts at On request and Transmit Security at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or Transmit Security?
CivicPlus starts at On request and Transmit Security at On request.
Does CivicPlus or Transmit Security run on more platforms?
CivicPlus runs on Web, Ios, Android. Transmit Security runs on Web, iOS, Android.
What is CivicPlus best used for?
CivicPlus is most often used for municipal government software, city website management, recreation management for local government. Of those, municipal government software and city website management are not what Transmit Security is typically brought in for.
What can CivicPlus do that Transmit Security cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Transmit Security covers Passwordless authentication, Detection and response, Identity verification, Orchestration.

Answered from the vendors’ own pages

CivicPlus: What does CivicPlus cost?

CivicPlus uses a custom pricing model with no published rates. Interested organizations must fill out a form and speak with a technology strategist to receive a pricing estimate based on specific needs.

Source
Transmit Security: Do we have to replace our existing identity provider?

No. The services are composable, so detection and response or verification can be adopted alongside an existing provider such as Okta or Entra ID.

CivicPlus: Does CivicPlus offer different pricing for different sized municipalities?

Yes, CivicPlus pricing is customized based on organization size and the specific products selected from their portfolio (websites, recreation management, utility billing, etc.).

Source
Transmit Security: Is fraud detection an extra licence?

It is a separate service, but it is designed to run inside the authentication flow rather than as a bolted-on second vendor. Confirm which services are in your quote.

CivicPlus: How do I request pricing from CivicPlus?

Visit civicplus.com/pricing to fill out a form or call 888-228-2233 to speak with a technology strategist about your municipality's requirements and receive a custom estimate.

Source
Transmit Security: Is there a way to try it?

Yes, a free developer tier exists for evaluation, though production use is an enterprise agreement.

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