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Government · head to head

ArchiveSocial vs Transmit Security

ArchiveSocial logo

ArchiveSocial

Government

Social media archiving that captures public agency accounts as legally defensible open records

From
On request
Free plan
No
Transmit Security logo

Transmit Security

Cybersecurity

Customer identity platform built around passwordless and fraud signals

From
On request
Free plan
No

The short version

  • Each has a real cost: ArchiveSocial coverage depends entirely on third party platform APIs, so when a network restricts or reprices its API the archive's completeness changes for reasons the vendor does not control.; Transmit Security pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units.
  • They diverge on capability: ArchiveSocial covers Continuous capture, Transmit Security covers Passwordless authentication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ArchiveSocial and Transmit Security actually diverge.

Attributes where ArchiveSocial and Transmit Security differ
AttributeArchiveSocialTransmit Security
PlatformsWebWeb, iOS, Android
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArchiveSocial

  • Continuous capture
  • Deletion and edit capture
  • Authenticated records
  • Records request search
  • Litigation hold export
  • Multi platform coverage

Only in Transmit Security

  • Passwordless authentication
  • Detection and response
  • Identity verification
  • Orchestration
  • Account recovery
  • Bot and automation detection
  • Composable APIs

What people use each for

The jobs each tool is most often brought in to do.

ArchiveSocial

  • A city whose legal department has flagged deleted social media comments as a records liabilitynot Transmit Security
  • A police department that must produce social media records under an open records requestnot Transmit Security
  • An agency under litigation hold needing authenticated social media evidence rather than screenshotsnot Transmit Security
  • A communications team operating many accounts across departments with no consistent archivingnot Transmit Security

Transmit Security

  • A bank moving a consumer base off passwords to passkeys without losing customers at the migration stepnot ArchiveSocial
  • An insurer whose account recovery flow is the main account takeover route and needs risk scoring inside itnot ArchiveSocial
  • A retailer that wants bot detection at login rather than only at checkoutnot ArchiveSocial
  • An organisation replacing an in-house customer login system that has become an unfunded engineering liabilitynot ArchiveSocial

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArchiveSocial

  • Coverage depends entirely on third party platform APIs, so when a network restricts or reprices its API the archive's completeness changes for reasons the vendor does not control.
  • Pricing scales with the number of archived accounts, so an agency where every department runs its own page pays repeatedly for the same compliance obligation.
  • It archives rather than governs, so it will faithfully preserve a policy violation without preventing it, and agencies still need social media policy and training.
  • Since the 2021 CivicPlus acquisition the product is part of a municipal suite, so buyers avoiding that vendor for other reasons are still buying from them.
  • The value is entirely insurance shaped, which makes it a perennial target during budget cuts right up until the first records request it would have answered.

Transmit Security

  • Pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units.
  • Migrating a live consumer identity base is a high risk project, and credential migration constraints mean some users must re-register, which shows up as measurable churn.
  • The vendor is smaller than the identity incumbents, so the partner and systems integrator pool is thinner and staffing a large programme is harder.
  • Workforce identity is not the focus, so an organisation wanting one vendor for employees and customers will still run two platforms.
  • The fraud detection value depends on traffic volume feeding the models, so a smaller deployment gets less benefit from exactly the capability that justified choosing it over a plain identity provider.

Pricing, plan by plan

ArchiveSocial

On request
  • ArchiveSocial$undefined/year
    • Quoted annually, typically scaled by number of archived accounts
    • Additional accounts and platforms increase the subscription
    • Bundled pricing common for agencies already buying CivicPlus products

Transmit Security

On request
  • Transmit Security Platform$undefined/year
    • Priced per monthly active user or per transaction by service
    • Services licensed individually or as a platform
    • Free developer tier for evaluation

Which should you pick?

Choose ArchiveSocial if

  • You need continuous capture.
  • You also want deletion and edit capture.

Choose Transmit Security if

  • You need passwordless authentication.
  • You work on Web, iOS, Android.
  • You also want detection and response.

Questions people ask

Is ArchiveSocial or Transmit Security better?
Neither clearly leads. ArchiveSocial starts at On request and Transmit Security at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArchiveSocial or Transmit Security?
ArchiveSocial starts at On request and Transmit Security at On request.
Does ArchiveSocial or Transmit Security run on more platforms?
ArchiveSocial runs on Web. Transmit Security runs on Web, iOS, Android.
What is ArchiveSocial best used for?
ArchiveSocial is most often used for a city whose legal department has flagged deleted social media comments as a records liability, a police department that must produce social media records under an open records request, an agency under litigation hold needing authenticated social media evidence rather than screenshots, a communications team operating many accounts across departments with no consistent archiving. Of those, a city whose legal department has flagged deleted social media comments as a records liability and a police department that must produce social media records under an open records request are not what Transmit Security is typically brought in for.
What can ArchiveSocial do that Transmit Security cannot?
ArchiveSocial covers Continuous capture, Deletion and edit capture, Authenticated records, Records request search. Transmit Security covers Passwordless authentication, Detection and response, Identity verification, Orchestration.

Answered from the vendors’ own pages

ArchiveSocial: Why not just export data from the platforms?

Platform exports do not reliably capture deleted or edited content and carry no chain of custody, which is what makes an archive usable as evidence.

Transmit Security: Do we have to replace our existing identity provider?

No. The services are composable, so detection and response or verification can be adopted alongside an existing provider such as Okta or Entra ID.

ArchiveSocial: Are public comments on our posts records?

In many United States jurisdictions yes, and deleted comments have been the subject of litigation against agencies.

Transmit Security: Is fraud detection an extra licence?

It is a separate service, but it is designed to run inside the authentication flow rather than as a bolted-on second vendor. Confirm which services are in your quote.

ArchiveSocial: Who owns ArchiveSocial?

CivicPlus, which acquired it in 2021 and sells it alongside its municipal website and communications products.

Transmit Security: Is there a way to try it?

Yes, a free developer tier exists for evaluation, though production use is an enterprise agreement.

ArchiveSocial: How is it priced?

By archived accounts, quoted rather than published. Comparable agency contracts are public records.

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