Software · head to head
GetFeedback vs Cognito Forms
The short version
- Only Cognito Forms has a free tier, so it costs nothing to try first.
- Each has a real cost: GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com; Cognito Forms individual free plan caps at 100 entries per month and 1 user
Where they differ
Only the attributes on which GetFeedback and Cognito Forms actually diverge.
| Attribute | GetFeedback | Cognito Forms |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | freemium |
| Free tier | No | Yes |
| Founded | 2013 | Unknown |
Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in GetFeedback
- Employee feedback collection
- Survey creation
- Analytics dashboard
- Text analytics
- Mobile app
- Action planning
- Reporting
- Integrations
Only in Cognito Forms
Nothing recorded that GetFeedback does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
GetFeedback
- Collecting website visitor feedback with trigger based formsnot Cognito Forms
- Diagnosing checkout abandonment and drop-off pointsnot Cognito Forms
- Running always-on feedback buttons across a sitenot Cognito Forms
Cognito Forms
No use cases recorded yet. See the Cognito Forms review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
GetFeedback
- GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
- The Starter plan collects up to 1,000 responses per month
- The Plus plan collects up to 2,000 responses per month
- The always-on feedback button and embedded forms require the Plus plan
- The trial is 7 days
- Mobile app feedback is listed as coming soon rather than available
- The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately
Cognito Forms
- Individual free plan caps at 100 entries per month and 1 user
- Pro plan ($24/mo monthly, $19/mo billed annually) still limits to 2 users and 2,000 entries per month
- HIPAA compliance and single sign-on are restricted to the Enterprise tier ($174/mo monthly, $129/mo annual)
Pricing, plan by plan
GetFeedback
On request- GetFeedback Platform$undefined/month
- Employee feedback
- Survey creation
- Analytics
Cognito Forms
FreeNo published plan breakdown. See the Cognito Forms review.
Which should you pick?
Choose GetFeedback if
- You need employee feedback collection.
- You also want survey creation.
Questions people ask
- Is GetFeedback or Cognito Forms better?
- Neither clearly leads. GetFeedback starts at On request and Cognito Forms at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, GetFeedback or Cognito Forms?
- Cognito Forms has a free tier; the other does not. Paid plans start at On request for GetFeedback and Free for Cognito Forms.
- Does GetFeedback or Cognito Forms run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Cognito Forms for free?
- Yes. Cognito Forms has a free tier, so you can try it without paying. GetFeedback starts at On request.
- What is GetFeedback best used for?
- GetFeedback is most often used for collecting website visitor feedback with trigger based forms, diagnosing checkout abandonment and drop-off points, running always-on feedback buttons across a site. Of those, collecting website visitor feedback with trigger based forms and diagnosing checkout abandonment and drop-off points are not what Cognito Forms is typically brought in for.
- What can GetFeedback do that Cognito Forms cannot?
- GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics.