Softwr

E-Commerce · head to head

FullStory vs Lightdash

FullStory logo

FullStory

E-Commerce

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite
Lightdash logo

Lightdash

Business Intelligence

Open-source BI for dbt users

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; Lightdash requires existing dbt infrastructure, not suitable for teams without data models
  • They diverge on capability: FullStory covers Session replay, Lightdash covers dbt Integration.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which FullStory and Lightdash actually diverge.

Attributes where FullStory and Lightdash differ
AttributeFullStoryLightdash
Pricing modelquoteUnknown
PlatformsWeb, MobileWeb, Cloud (managed), Self-hosted (on-premise)
CategoryE-CommerceBusiness Intelligence
Founded20142021

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in Lightdash

  • dbt Integration
  • Metrics Layer
  • Dashboards
  • Scheduling
  • Version Control
  • dbt
  • BigQuery
  • Snowflake

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot Lightdash
  • Bug reproductionnot Lightdash
  • Conversion optimizationnot Lightdash
  • Customer supportnot Lightdash
  • Product developmentnot Lightdash

Lightdash

  • Self-service analyticsnot FullStory
  • Data explorationnot FullStory
  • Ad-hoc reportingnot FullStory
  • Collaborative analysisnot FullStory
  • Embedded analyticsnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

Lightdash

  • Requires existing dbt infrastructure, not suitable for teams without data models
  • Enterprise features and AI agents unavailable in open-source MIT-licensed core

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Lightdash

Free
  • Open SourceFree
    • MIT-licensed core
    • Self-hostable
    • dbt integration
  • Cloud Managed$undefined/mo
    • Managed hosting
    • Premium features
    • AI agent capabilities

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Choose Lightdash if

  • You need dbt integration.
  • You want to start without paying.
  • You work on Web, Cloud (managed), Self-hosted (on-premise).
  • You also want metrics layer.
Lightdash review

Questions people ask

Is FullStory or Lightdash better?
Neither clearly leads. FullStory starts at Free and Lightdash at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or Lightdash?
FullStory starts at Free and Lightdash at Free.
Does FullStory or Lightdash run on more platforms?
FullStory runs on Web, Mobile. Lightdash runs on Web, Cloud (managed), Self-hosted (on-premise).
Can I use FullStory for free?
Both have a free tier, so you can try either at no cost before committing.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what Lightdash is typically brought in for.
What can FullStory do that Lightdash cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. Lightdash covers dbt Integration, Metrics Layer, Dashboards, Scheduling.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
Lightdash: Is Lightdash free?

Yes. Lightdash is free and open source under the MIT license. Self-hosting is completely free. Managed cloud services and enterprise features require separate licensing.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
Lightdash: How does Lightdash integrate with dbt?

Lightdash reads dbt models and metric definitions directly. A team defines metrics once in dbt and reuses them across dashboards, exploration, and AI agents without redefinition.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
Lightdash: Does Lightdash support SQL queries?

Yes. As a modern BI platform for analysts, Lightdash supports full SQL capabilities alongside dbt model exploration and visual query builders.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
Lightdash: What are Lightdash AI agents?

Lightdash AI agents, available on paid plans, allow natural language queries against your data, generating SQL and visualizations automatically from questions.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
Lightdash: Can Lightdash be self-hosted?

Yes. Lightdash's MIT-licensed core is completely self-hostable and free. Enterprise features and AI agents ship under separate licensing.

Source
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