Surveys · head to head
Formstack vs Jotform
Formstack
Surveys
Form builder with document generation and e-signature
- From
- On request
- Rated
- -
The short version
- Only Jotform has a free tier, so it costs nothing to try first.
- Each has a real cost: Formstack more expensive than form builders that only collect, which is the fair comparison for simple use; Jotform free tier limited to 5 forms and 100 monthly submissions
Where they differ
Only the attributes on which Formstack and Jotform actually diverge.
Identical on both: user rating (Not yet rated), category (Surveys).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Formstack
- Form builder
- Document generation
- E-signature
- Workflow routing
- Salesforce integration
- Compliance features
Only in Jotform
Nothing recorded that Formstack does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Formstack
- Processes where a submitted form must become a signed documentnot Jotform
- Regulated intake needing HIPAA-capable handlingnot Jotform
- Salesforce shops wanting forms and documents inside the CRMnot Jotform
Jotform
- Form creation and collectionnot Formstack
- Survey distributionnot Formstack
- Lead generationnot Formstack
- Workflow automationnot Formstack
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Formstack
- More expensive than form builders that only collect, which is the fair comparison for simple use
- Document generation and signature sit in higher tiers, so the headline price is not the working price
- The interface has accumulated features over a long life and shows it
- Overkill where a form only needs to collect an answer
Jotform
- Free tier limited to 5 forms and 100 monthly submissions
- Bronze tier requires $39/month to remove Jotform branding
- Enterprise pricing requires contacting sales
Pricing, plan by plan
Formstack
On requestNo published plan breakdown. See the Formstack review.
Jotform
Free- StarterFree
- 5 active forms
- 100 monthly submissions
- 100 MB storage
- Bronze$39/month
- 25 active forms
- 1,000 monthly submissions
- 1 GB storage
- Silver$49/month
- 50 active forms
- 2,500 monthly submissions
- 10 GB storage
- Gold$129/month
- 100 active forms
- 10,000 monthly submissions
- 100 GB storage
Which should you pick?
Choose Formstack if
- You need form builder.
- You work on Web, Cloud.
- You also want document generation.
Questions people ask
- Is Formstack or Jotform better?
- Neither clearly leads. Formstack starts at On request and Jotform at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Formstack or Jotform?
- Jotform has a free tier; the other does not. Paid plans start at On request for Formstack and Free for Jotform.
- Does Formstack or Jotform run on more platforms?
- Formstack runs on Web, Cloud. Jotform runs on Web.
- Can I use Jotform for free?
- Yes. Jotform has a free tier, so you can try it without paying. Formstack starts at On request.
- What is Formstack best used for?
- Formstack is most often used for processes where a submitted form must become a signed document, regulated intake needing hipaa-capable handling, salesforce shops wanting forms and documents inside the crm. Of those, processes where a submitted form must become a signed document and regulated intake needing hipaa-capable handling are not what Jotform is typically brought in for.
- What can Formstack do that Jotform cannot?
- Formstack covers Form builder, Document generation, E-signature, Workflow routing.
Answered from the vendors’ own pages
Formstack: What does Formstack cost?
It publishes tiered monthly pricing; document generation and e-signature sit in higher tiers, and HIPAA-capable plans are priced separately.
Jotform: Is there a free version of Jotform?
Yes, Jotform's Starter plan is free and allows 5 active forms, 100 monthly submissions, and 100 MB of storage. Jotform branding remains on forms in the free tier.
SourceFormstack: What makes it different from a plain form builder?
It generates documents from submissions and collects signatures on them, which is the step that otherwise involves retyping form data into a template.
Jotform: How much does Jotform Bronze cost?
The Bronze plan costs $39 per month when billed monthly, or $408 per year ($34 per month effective). It includes 25 active forms, 1,000 monthly submissions, 1 GB storage, and removable branding.
SourceFormstack: Is it HIPAA compliant?
It offers HIPAA-capable plans for regulated data. That is a plan-level feature, not the default.
Jotform: What is included in Jotform's Gold tier?
The Gold plan costs $129 per month billed monthly or $1,188 per year ($99 per month effective). It provides 100 active forms, 10,000 monthly submissions, 100 GB storage, HIPAA-friendly capabilities, and 100 active AI Agents.
SourceJotform: Does Jotform offer discounts for nonprofits or education?
Yes, educational institutions and nonprofits receive 50% off Bronze, Silver, and Gold tiers, plus 30% off the Enterprise plan.
Source