Surveys · head to head
Fillout vs Microsoft Clarity

Fillout
Surveys
Form builder that reads and writes records in Airtable, Notion, HubSpot and Salesforce, with unlimited seats on every plan including the free one
- From
- Free
- Free plan
- Yes

Microsoft Clarity
Marketing
Free behaviour analytics tool with session recordings, heatmaps, and AI insights
- From
- Free
- Free plan
- Yes
The short version
- Each has a real cost: Fillout the Business plan is marketed with unlimited responses but the fair use policy names thresholds of 30,000 submissions a month, 250,000 in total, 500 forms per account and 50 GB of uploads a month, above which the vendor may limit or suspend features, so unlimited means unmetered rather than uncapped.; Microsoft Clarity no paid tier means no premium support; enterprise SLAs and dedicated account management are unavailable
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Fillout and Microsoft Clarity actually diverge.
| Attribute | Fillout | Microsoft Clarity |
|---|---|---|
| Pricing model | Per month by response count | free |
| Platforms | Web, API | Web, iOS, Android |
| Category | Surveys | Marketing |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Fillout
- Unlimited seats and forms
- Database read and write
- Soft response limits
- Conditional logic and calculations
- EU hosting
- REST API and webhooks
Only in Microsoft Clarity
Nothing recorded that Fillout does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Fillout
- A team already running on Airtable or Notion that wants forms which update existing records rather than appending new rowsnot Microsoft Clarity
- An organisation with many occasional form builders, where per-seat pricing elsewhere would cost more than the forms are worthnot Microsoft Clarity
- Replacing a survey tool, a scheduling tool and a payment link with one form that does all threenot Microsoft Clarity
- Public forms that must keep collecting through an unexpected traffic spike rather than shutting off at a quotanot Microsoft Clarity
Microsoft Clarity
- SaaS product teams identifying checkout and signup funnel frictionnot Fillout
- E-commerce sites optimising product discovery and purchase flowsnot Fillout
- Content websites understanding reading patterns and article engagementnot Fillout
- Mobile app teams (iOS/Android) analysing user journey and drop-off pointsnot Fillout
- B2B platforms optimising onboarding and feature discoverynot Fillout
- Agencies and consultants providing UX analysis to clients free of chargenot Fillout
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Fillout
- The Business plan is marketed with unlimited responses but the fair use policy names thresholds of 30,000 submissions a month, 250,000 in total, 500 forms per account and 50 GB of uploads a month, above which the vendor may limit or suspend features, so unlimited means unmetered rather than uncapped.
- EU data residency begins on the Team plan at 250 USD per month, more than three times the Business price, and is not applied automatically; you must upgrade and then raise a support request to be moved.
- The Team plan is hidden behind a secondary tab that does not render without interaction, so buyers reading the pricing page see Business at 75 USD as the top self-serve tier and only discover the 250 USD step when they ask for single sign-on or EU hosting.
- The enterprise marketing page lists hosting in the United States, EU, United Kingdom, Australia and Canada, but the security documentation and subprocessor list name only the United States and the EU, so three of those five regions should be confirmed in writing before they are relied on.
- The vendor is SOC 2 Type 2 but claims neither ISO 27001 nor HIPAA anywhere in its documentation, and it is angel-funded with no disclosed institutional round while the parent company now trades as Zite and ships a separate AI application builder.
Microsoft Clarity
- No paid tier means no premium support; enterprise SLAs and dedicated account management are unavailable
- Dependency on JavaScript tracking; websites with strict CSP (content security policy) may struggle with integration
- Session replay is limited to browser-based interactions; native app behaviour in web wrappers is not captured
- AI Chat and summaries require adequate session volume; low-traffic sites lack sufficient data for meaningful pattern detection
- Privacy masking is automatic but lacks granular configuration; custom masking rules for proprietary data require workarounds
Pricing, plan by plan
Fillout
Free- FreeFree
- 1,000 responses per month
- Unlimited forms and unlimited seats
- 20 MB per file upload
- Starter$15/month
- 180 USD per year billed annually, a stated 20 percent saving on monthly billing
- 2,000 responses per month
- Unlimited forms and seats
- Pro$40/month
- 480 USD per year billed annually
- 5,000 responses per month
- Branding fully removed at this tier
- Business$75/month
- 900 USD per year billed annually
- Marketed as unlimited responses, subject to a fair use threshold near 30,000 per month
- 1 GB per file upload
Microsoft Clarity
FreeNo published plan breakdown. See the Microsoft Clarity review.
Which should you pick?
Choose Fillout if
- You need unlimited seats and forms.
- You want to start without paying.
- You work on Web, API.
- You also want database read and write.
Choose Microsoft Clarity if
- You want to start without paying.
- You work on Web, iOS, Android.
Questions people ask
- Is Fillout or Microsoft Clarity better?
- Neither clearly leads. Fillout starts at Free and Microsoft Clarity at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Fillout or Microsoft Clarity?
- Fillout starts at Free and Microsoft Clarity at Free.
- Does Fillout or Microsoft Clarity run on more platforms?
- Fillout runs on Web, API. Microsoft Clarity runs on Web, iOS, Android.
- Can I use Fillout for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Fillout best used for?
- Fillout is most often used for a team already running on airtable or notion that wants forms which update existing records rather than appending new rows, an organisation with many occasional form builders, where per-seat pricing elsewhere would cost more than the forms are worth, replacing a survey tool, a scheduling tool and a payment link with one form that does all three, public forms that must keep collecting through an unexpected traffic spike rather than shutting off at a quota. Of those, a team already running on airtable or notion that wants forms which update existing records rather than appending new rows and an organisation with many occasional form builders, where per-seat pricing elsewhere would cost more than the forms are worth are not what Microsoft Clarity is typically brought in for.
- What can Fillout do that Microsoft Clarity cannot?
- Fillout covers Unlimited seats and forms, Database read and write, Soft response limits, Conditional logic and calculations.
Answered from the vendors’ own pages
Fillout: Are seats really unlimited?
Yes. The vendor states there are no per-seat charges on any plan, including Free, and forms are unlimited too. Responses per month is the only meter below the Business tier.
Microsoft Clarity: Is Microsoft Clarity truly free?
Yes. Microsoft Clarity is completely free with no traffic limits, no paid tier, and no restrictions based on session volume. It integrates with web properties via a single tracking snippet.
SourceFillout: What happens when I exceed my response quota?
Nothing breaks. Forms keep collecting, and you can upgrade, buy bulk submissions or wait for the monthly reset.
Microsoft Clarity: Does Clarity comply with GDPR and CCPA?
Yes. Clarity automatically masks sensitive form field data before transmission and supports privacy-by-default configuration. EU and California data residency options are available.
SourceFillout: Can I host respondent data in the EU?
Only from the Team plan at 250 USD per month, and only after contacting support to switch. Note that email and payment subprocessors remain in the United States regardless.
Microsoft Clarity: Can Clarity track mobile apps?
Yes. Clarity provides native SDKs for iOS and Android, as well as support for React Native and Flutter apps.
SourceFillout: Is the Business plan really unlimited responses?
It is unmetered, not uncapped. The fair use policy names roughly 30,000 submissions a month as the point at which the vendor may intervene, so treat that as the practical ceiling.
Related pages
More on Microsoft Clarity
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