Surveys · head to head
Fillout vs Jotform
Fillout
Surveys
Form builder that reads and writes records in Airtable, Notion, HubSpot and Salesforce, with unlimited seats on every plan including the free one
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Fillout the Business plan is marketed with unlimited responses but the fair use policy names thresholds of 30,000 submissions a month, 250,000 in total, 500 forms per account and 50 GB of uploads a month, above which the vendor may limit or suspend features, so unlimited means unmetered rather than uncapped.; Jotform free tier limited to 5 forms and 100 monthly submissions
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Fillout and Jotform actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Surveys).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Fillout
- Unlimited seats and forms
- Database read and write
- Soft response limits
- Conditional logic and calculations
- EU hosting
- REST API and webhooks
Only in Jotform
Nothing recorded that Fillout does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Fillout
- A team already running on Airtable or Notion that wants forms which update existing records rather than appending new rowsnot Jotform
- An organisation with many occasional form builders, where per-seat pricing elsewhere would cost more than the forms are worthnot Jotform
- Replacing a survey tool, a scheduling tool and a payment link with one form that does all threenot Jotform
- Public forms that must keep collecting through an unexpected traffic spike rather than shutting off at a quotanot Jotform
Jotform
- Form creation and collectionnot Fillout
- Survey distributionnot Fillout
- Lead generationnot Fillout
- Workflow automationnot Fillout
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Fillout
- The Business plan is marketed with unlimited responses but the fair use policy names thresholds of 30,000 submissions a month, 250,000 in total, 500 forms per account and 50 GB of uploads a month, above which the vendor may limit or suspend features, so unlimited means unmetered rather than uncapped.
- EU data residency begins on the Team plan at 250 USD per month, more than three times the Business price, and is not applied automatically; you must upgrade and then raise a support request to be moved.
- The Team plan is hidden behind a secondary tab that does not render without interaction, so buyers reading the pricing page see Business at 75 USD as the top self-serve tier and only discover the 250 USD step when they ask for single sign-on or EU hosting.
- The enterprise marketing page lists hosting in the United States, EU, United Kingdom, Australia and Canada, but the security documentation and subprocessor list name only the United States and the EU, so three of those five regions should be confirmed in writing before they are relied on.
- The vendor is SOC 2 Type 2 but claims neither ISO 27001 nor HIPAA anywhere in its documentation, and it is angel-funded with no disclosed institutional round while the parent company now trades as Zite and ships a separate AI application builder.
Jotform
- Free tier limited to 5 forms and 100 monthly submissions
- Bronze tier requires $39/month to remove Jotform branding
- Enterprise pricing requires contacting sales
Pricing, plan by plan
Fillout
Free- FreeFree
- 1,000 responses per month
- Unlimited forms and unlimited seats
- 20 MB per file upload
- Starter$15/month
- 180 USD per year billed annually, a stated 20 percent saving on monthly billing
- 2,000 responses per month
- Unlimited forms and seats
- Pro$40/month
- 480 USD per year billed annually
- 5,000 responses per month
- Branding fully removed at this tier
- Business$75/month
- 900 USD per year billed annually
- Marketed as unlimited responses, subject to a fair use threshold near 30,000 per month
- 1 GB per file upload
Jotform
Free- StarterFree
- 5 active forms
- 100 monthly submissions
- 100 MB storage
- Bronze$39/month
- 25 active forms
- 1,000 monthly submissions
- 1 GB storage
- Silver$49/month
- 50 active forms
- 2,500 monthly submissions
- 10 GB storage
- Gold$129/month
- 100 active forms
- 10,000 monthly submissions
- 100 GB storage
Which should you pick?
Choose Fillout if
- You need unlimited seats and forms.
- You want to start without paying.
- You work on Web, API.
- You also want database read and write.
Questions people ask
- Is Fillout or Jotform better?
- Neither clearly leads. Fillout starts at Free and Jotform at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Fillout or Jotform?
- Fillout starts at Free and Jotform at Free.
- Does Fillout or Jotform run on more platforms?
- Fillout runs on Web, API. Jotform runs on Web.
- Can I use Fillout for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Fillout best used for?
- Fillout is most often used for a team already running on airtable or notion that wants forms which update existing records rather than appending new rows, an organisation with many occasional form builders, where per-seat pricing elsewhere would cost more than the forms are worth, replacing a survey tool, a scheduling tool and a payment link with one form that does all three, public forms that must keep collecting through an unexpected traffic spike rather than shutting off at a quota. Of those, a team already running on airtable or notion that wants forms which update existing records rather than appending new rows and an organisation with many occasional form builders, where per-seat pricing elsewhere would cost more than the forms are worth are not what Jotform is typically brought in for.
- What can Fillout do that Jotform cannot?
- Fillout covers Unlimited seats and forms, Database read and write, Soft response limits, Conditional logic and calculations.
Answered from the vendors’ own pages
Fillout: Are seats really unlimited?
Yes. The vendor states there are no per-seat charges on any plan, including Free, and forms are unlimited too. Responses per month is the only meter below the Business tier.
Jotform: Is there a free version of Jotform?
Yes, Jotform's Starter plan is free and allows 5 active forms, 100 monthly submissions, and 100 MB of storage. Jotform branding remains on forms in the free tier.
SourceFillout: What happens when I exceed my response quota?
Nothing breaks. Forms keep collecting, and you can upgrade, buy bulk submissions or wait for the monthly reset.
Jotform: How much does Jotform Bronze cost?
The Bronze plan costs $39 per month when billed monthly, or $408 per year ($34 per month effective). It includes 25 active forms, 1,000 monthly submissions, 1 GB storage, and removable branding.
SourceFillout: Can I host respondent data in the EU?
Only from the Team plan at 250 USD per month, and only after contacting support to switch. Note that email and payment subprocessors remain in the United States regardless.
Jotform: What is included in Jotform's Gold tier?
The Gold plan costs $129 per month billed monthly or $1,188 per year ($99 per month effective). It provides 100 active forms, 10,000 monthly submissions, 100 GB storage, HIPAA-friendly capabilities, and 100 active AI Agents.
SourceFillout: Is the Business plan really unlimited responses?
It is unmetered, not uncapped. The fair use policy names roughly 30,000 submissions a month as the point at which the vendor may intervene, so treat that as the practical ceiling.
Jotform: Does Jotform offer discounts for nonprofits or education?
Yes, educational institutions and nonprofits receive 50% off Bronze, Silver, and Gold tiers, plus 30% off the Enterprise plan.
SourceRelated pages
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