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Fiix vs Lightspeed Retail

Fiix logo

Fiix

Software

AI-powered maintenance management

From
Free
Rated
-
Full reviewWebsite
Lightspeed Retail logo

Lightspeed Retail

Software

Point of sale and retail management system

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Only Fiix has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fiix integrations, SSO, audit trail and database export are all Enterprise only, which carries no published price; Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • They diverge on capability: Fiix covers Work order management, Lightspeed Retail covers Point of sale.

Where they differ

Only the attributes on which Fiix and Lightspeed Retail actually diverge.

Attributes where Fiix and Lightspeed Retail differ
AttributeFiixLightspeed Retail
Starting priceFree$89/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Mobile app, Cloud-basedWeb, iPad, Cloud-based
Founded20082005

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fiix

  • Work order management
  • Parts inventory
  • Predictive maintenance
  • AI insights
  • SAP
  • Oracle
  • Microsoft Dynamics
  • Salesforce

Only in Lightspeed Retail

  • Point of sale
  • Inventory management
  • Customer management
  • Omnichannel selling
  • Analytics
  • Employee management
  • Loyalty programs
  • Hardware compatibility

What people use each for

The jobs each tool is most often brought in to do.

Fiix

  • Maintenance management and work order tracking for equipmentnot Lightspeed Retail
  • Scheduling preventive maintenance and managing spare parts inventorynot Lightspeed Retail

Lightspeed Retail

No use cases recorded yet. See the Lightspeed Retail review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fiix

  • Integrations, SSO, audit trail and database export are all Enterprise only, which carries no published price
  • The $75 Professional plan still excludes e signatures, failure codes and any integration
  • The $45 Basic plan excludes multi site management, purchasing and advanced analytics
  • The free plan is limited in users and withholds almost every feature beyond basic work orders
  • Assets are unlimited on every tier, so the ladder is entirely about features rather than scale

Lightspeed Retail

  • High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
  • Inventory synchronization issues reported with backordered products and bulk updates
  • Customer support response times can be slow despite 24/7 availability
  • System crashes and performance degradation reported during high-traffic periods

Pricing, plan by plan

Fiix

Free
  • FreeFree
    • Basic CMMS
    • 3 users
    • Community support
  • Basic$45/month
    • Full CMMS
    • Reporting
    • Email support
  • Professional$75/month
    • AI features
    • Integrations
    • Priority support

Lightspeed Retail

$89/month
  • Basic$89/month
    • One register
    • Integrated payments
    • Inventory management
  • Core$149/month
    • All Basic features
    • Expanded eCommerce capabilities
    • Phone support access
  • Plus$289/month
    • All Core features
    • API access
    • Custom workflows

Which should you pick?

Choose Fiix if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, Mobile app, Cloud-based.
  • You also want parts inventory.
Fiix review

Choose Lightspeed Retail if

  • You need point of sale.
  • You work on Web, iPad, Cloud-based.
  • You also want inventory management.
Lightspeed Retail review

Questions people ask

Is Fiix or Lightspeed Retail better?
Neither clearly leads. Fiix starts at Free and Lightspeed Retail at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fiix or Lightspeed Retail?
Fiix has a free tier; the other does not. Paid plans start at Free for Fiix and $89/month for Lightspeed Retail.
Does Fiix or Lightspeed Retail run on more platforms?
Fiix runs on Web, Mobile app, Cloud-based. Lightspeed Retail runs on Web, iPad, Cloud-based.
Can I use Fiix for free?
Yes. Fiix has a free tier, so you can try it without paying. Lightspeed Retail starts at $89/month.
What is Fiix best used for?
Fiix is most often used for maintenance management and work order tracking for equipment, scheduling preventive maintenance and managing spare parts inventory. Of those, maintenance management and work order tracking for equipment and scheduling preventive maintenance and managing spare parts inventory are not what Lightspeed Retail is typically brought in for.
What can Fiix do that Lightspeed Retail cannot?
Fiix covers Work order management, Parts inventory, Predictive maintenance, AI insights. Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source
Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source
Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source
Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source
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Related pages

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