Softwr

Inventory Management · head to head

Lightspeed Retail vs Spocket

Lightspeed Retail logo

Lightspeed Retail

Inventory Management

Point of sale and retail management system

From
$89/month
Rated
-
Spocket logo

Spocket

Inventory Management

Dropshipping with US/EU suppliers

From
Free
Rated
-

The short version

  • Only Spocket has a free tier, so it costs nothing to try first.
  • Each has a real cost: Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features; Spocket the Starter plan at $39.99 per month is capped at 25 unique products and includes no premium products
  • They diverge on capability: Lightspeed Retail covers Point of sale, Spocket covers Supplier marketplace.

Where they differ

Only the attributes on which Lightspeed Retail and Spocket actually diverge.

Attributes where Lightspeed Retail and Spocket differ
AttributeLightspeed RetailSpocket
Starting price$89/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, iPad, Cloud-basedWeb, Browser extension, Cloud-based
Founded20052017

Identical on both: user rating (Not yet rated), category (Inventory Management).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lightspeed Retail

  • Point of sale
  • Inventory management
  • Customer management
  • Omnichannel selling
  • Analytics
  • Employee management
  • Loyalty programs
  • Hardware compatibility

Only in Spocket

  • Supplier marketplace
  • Product import
  • Inventory sync
  • Order automation
  • Shopify
  • WooCommerce
  • BigCommerce
  • Wix

What people use each for

The jobs each tool is most often brought in to do.

Lightspeed Retail

No use cases recorded yet. See the Lightspeed Retail review.

Spocket

  • Sourcing dropshipping products from US and EU suppliersnot Lightspeed Retail
  • Importing supplier products into a Shopify or WooCommerce storenot Lightspeed Retail
  • Automating order fulfilment to dropship suppliersnot Lightspeed Retail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lightspeed Retail

  • High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
  • Inventory synchronization issues reported with backordered products and bulk updates
  • Customer support response times can be slow despite 24/7 availability
  • System crashes and performance degradation reported during high-traffic periods

Spocket

  • The Starter plan at $39.99 per month is capped at 25 unique products and includes no premium products
  • Premium products start on the Professional plan at $59.99 per month, which allows 25 of them
  • Supplier chat requires the Professional plan
  • The free trial lasts 7 days across all plans
  • The lowest advertised monthly rates require annual prepayment

Pricing, plan by plan

Lightspeed Retail

$89/month
  • Basic$89/month
    • One register
    • Integrated payments
    • Inventory management
  • Core$149/month
    • All Basic features
    • Expanded eCommerce capabilities
    • Phone support access
  • Plus$289/month
    • All Core features
    • API access
    • Custom workflows

Spocket

Free
  • FreeFree
    • 25 products
    • Basic features
    • Email support
  • Starter$24/month
    • 250 products
    • Real-time inventory
    • Chat support
  • Pro$49/month
    • Unlimited products
    • Premium suppliers
    • Priority support

Which should you pick?

Choose Lightspeed Retail if

  • You need point of sale.
  • You work on Web, iPad, Cloud-based.
  • You also want inventory management.

Choose Spocket if

  • You need supplier marketplace.
  • You want to start without paying.
  • You work on Web, Browser extension, Cloud-based.
  • You also want product import.

Questions people ask

Is Lightspeed Retail or Spocket better?
Neither clearly leads. Lightspeed Retail starts at $89/month and Spocket at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lightspeed Retail or Spocket?
Spocket has a free tier; the other does not. Paid plans start at $89/month for Lightspeed Retail and Free for Spocket.
Does Lightspeed Retail or Spocket run on more platforms?
Lightspeed Retail runs on Web, iPad, Cloud-based. Spocket runs on Web, Browser extension, Cloud-based.
Can I use Spocket for free?
Yes. Spocket has a free tier, so you can try it without paying. Lightspeed Retail starts at $89/month.
What can Lightspeed Retail do that Spocket cannot?
Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling. Spocket covers Supplier marketplace, Product import, Inventory sync, Order automation.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source
Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source
Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source
Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source

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