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Software · head to head

Extensiv vs Lightspeed Retail

Extensiv logo

Extensiv

Software

Omnichannel fulfillment and inventory platform

From
On request
Rated
-
Full reviewWebsite
Lightspeed Retail logo

Lightspeed Retail

Software

Point of sale and retail management system

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Extensiv sold as separate products, including 3PL Warehouse Manager, Billing Manager, Integration Manager and the Small Parcel Suite, rather than one system; Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • They diverge on capability: Extensiv covers Omnichannel fulfillment, Lightspeed Retail covers Point of sale.

Where they differ

Only the attributes on which Extensiv and Lightspeed Retail actually diverge.

Attributes where Extensiv and Lightspeed Retail differ
AttributeExtensivLightspeed Retail
Starting priceOn request$89/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Mobile app, Cloud-basedWeb, iPad, Cloud-based
Founded20062005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Extensiv

  • Omnichannel fulfillment
  • Warehouse management
  • Order routing
  • Inventory optimization
  • Shopify
  • Amazon
  • Walmart
  • eBay

Only in Lightspeed Retail

  • Point of sale
  • Inventory management
  • Customer management
  • Omnichannel selling
  • Analytics
  • Employee management
  • Loyalty programs
  • Hardware compatibility

What people use each for

The jobs each tool is most often brought in to do.

Extensiv

  • Warehouse management for a third-party logistics providernot Lightspeed Retail
  • Billing warehouse clients for storage and handlingnot Lightspeed Retail
  • Order and inventory sync across sales channelsnot Lightspeed Retail
  • Small parcel rate shopping and label printingnot Lightspeed Retail
  • Managing a network of fulfilment partnersnot Lightspeed Retail

Lightspeed Retail

No use cases recorded yet. See the Lightspeed Retail review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Extensiv

  • Sold as separate products, including 3PL Warehouse Manager, Billing Manager, Integration Manager and the Small Parcel Suite, rather than one system
  • Built for third-party logistics providers rather than brands running their own warehouse
  • Pricing is not published

Lightspeed Retail

  • High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
  • Inventory synchronization issues reported with backordered products and bulk updates
  • Customer support response times can be slow despite 24/7 availability
  • System crashes and performance degradation reported during high-traffic periods

Pricing, plan by plan

Extensiv

On request
  • Standard$500/month
    • Core features
    • 10 users
    • Standard support
  • Professional$1000/month
    • Advanced features
    • 25 users
    • Priority support
  • Enterprise$2500/month
    • Full platform
    • Unlimited users
    • Dedicated support

Lightspeed Retail

$89/month
  • Basic$89/month
    • One register
    • Integrated payments
    • Inventory management
  • Core$149/month
    • All Basic features
    • Expanded eCommerce capabilities
    • Phone support access
  • Plus$289/month
    • All Core features
    • API access
    • Custom workflows

Which should you pick?

Choose Extensiv if

  • You need omnichannel fulfillment.
  • You work on Web, Mobile app, Cloud-based.
  • You also want warehouse management.
Extensiv review

Choose Lightspeed Retail if

  • You need point of sale.
  • You work on Web, iPad, Cloud-based.
  • You also want inventory management.
Lightspeed Retail review

Questions people ask

Is Extensiv or Lightspeed Retail better?
Neither clearly leads. Extensiv starts at On request and Lightspeed Retail at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Extensiv or Lightspeed Retail?
Extensiv starts at On request and Lightspeed Retail at $89/month.
Does Extensiv or Lightspeed Retail run on more platforms?
Extensiv runs on Web, Mobile app, Cloud-based. Lightspeed Retail runs on Web, iPad, Cloud-based.
What is Extensiv best used for?
Extensiv is most often used for warehouse management for a third-party logistics provider, billing warehouse clients for storage and handling, order and inventory sync across sales channels, small parcel rate shopping and label printing. Of those, warehouse management for a third-party logistics provider and billing warehouse clients for storage and handling are not what Lightspeed Retail is typically brought in for.
What can Extensiv do that Lightspeed Retail cannot?
Extensiv covers Omnichannel fulfillment, Warehouse management, Order routing, Inventory optimization. Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source
Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source
Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source
Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source
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Related pages

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