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Software · head to head

Fathom vs Gong

Fathom logo

Fathom

Software

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite
Gong logo

Gong

Software

Revenue intelligence platform

From
$1600/user-per-year
Rated
-
Full reviewWebsite

The short version

  • Only Fathom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing; Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • They diverge on capability: Fathom covers Auto-recording, Gong covers Call recording.

Where they differ

Only the attributes on which Fathom and Gong actually diverge.

Attributes where Fathom and Gong differ
AttributeFathomGong
Starting priceFree$1600/user-per-year
Free tierYesNo
PlatformsWeb, Zoom, Google Meet, Microsoft TeamsWeb, Cloud-based SaaS
Founded20202016

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Google Meet
  • Desktop support

Only in Gong

  • Call recording
  • AI transcription
  • Deal intelligence
  • Market intelligence
  • Team coaching
  • Microsoft Teams
  • Slack
  • SOC 2 Type II

Both cover

  • Zoom
  • HubSpot
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Gong
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Gong

Gong

  • Call analysisnot Fathom
  • Deal forecastingnot Fathom
  • Sales coachingnot Fathom
  • Win/loss analysisnot Fathom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Gong

  • Pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • Built for sales calls only; limited contact center and multi-channel conversation coverage
  • Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
  • Conversation analysis cannot capture internal buyer meetings or decision-making discussions

Pricing, plan by plan

Fathom

Free

No published plan breakdown. See the Fathom review.

Gong

$1600/user-per-year

No published plan breakdown. See the Gong review.

Which should you pick?

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Choose Gong if

  • You need call recording.
  • You work on Web, Cloud-based SaaS.
  • You also want ai transcription.
Gong review

Questions people ask

Is Fathom or Gong better?
Neither clearly leads. Fathom starts at Free and Gong at $1600/user-per-year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fathom or Gong?
Fathom has a free tier; the other does not. Paid plans start at Free for Fathom and $1600/user-per-year for Gong.
Does Fathom or Gong run on more platforms?
Fathom runs on Web, Zoom, Google Meet, Microsoft Teams. Gong runs on Web, Cloud-based SaaS.
Can I use Fathom for free?
Yes. Fathom has a free tier, so you can try it without paying. Gong starts at $1600/user-per-year.
What is Fathom best used for?
Fathom is most often used for ai-powered meeting transcription and automatic note-taking for sales teams and professionals, meeting analysis with ai scorecards and action item generation that syncs to crms. Of those, ai-powered meeting transcription and automatic note-taking for sales teams and professionals and meeting analysis with ai scorecards and action item generation that syncs to crms are not what Gong is typically brought in for.
What can Fathom do that Gong cannot?
Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Both handle Zoom, HubSpot, Salesforce, Web support.

Answered from the vendors’ own pages

Gong: How much does Gong cost?

Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.

Source
Gong: Does Gong integrate with Salesforce?

Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.

Source
Gong: What conversations can Gong capture?

Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.

Source
Gong: Does Gong have an on-premise option?

Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.

Source
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