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Software · head to head

Agile CRM vs Fathom

Agile CRM logo

Agile CRM

Software

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Fathom logo

Fathom

Software

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • They diverge on capability: Agile CRM covers Contact management, Fathom covers Auto-recording.

Where they differ

Only the attributes on which Agile CRM and Fathom actually diverge.

Attributes where Agile CRM and Fathom differ
AttributeAgile CRMFathom
Pricing modelsubscriptionUnknown
PlatformsWebWeb, Zoom, Google Meet, Microsoft Teams
Founded20092020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Fathom
  • Marketing automationnot Fathom
  • Customer servicenot Fathom

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Agile CRM
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Questions people ask

Is Agile CRM or Fathom better?
Neither clearly leads. Agile CRM starts at Free and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Fathom?
Agile CRM starts at Free and Fathom at Free.
Does Agile CRM or Fathom run on more platforms?
Agile CRM runs on Web. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Fathom is typically brought in for.
What can Agile CRM do that Fathom cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Both handle Web support.
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