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Software · head to head

Fathom vs Freshsales

Fathom logo

Fathom

Software

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite
F

Freshsales

Software

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Only Fathom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing; Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • They diverge on capability: Fathom covers Auto-recording, Freshsales covers Contact management.

Where they differ

Only the attributes on which Fathom and Freshsales actually diverge.

Attributes where Fathom and Freshsales differ
AttributeFathomFreshsales
Starting priceFree$19/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, Zoom, Google Meet, Microsoft TeamsWeb, Ios, Android
Founded20202010

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Freshsales
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Freshsales

Freshsales

  • Sales CRM with built in email, phone and chatnot Fathom
  • Managing deals, pipelines and sales sequencesnot Fathom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Pricing, plan by plan

Fathom

Free

No published plan breakdown. See the Fathom review.

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Which should you pick?

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Questions people ask

Is Fathom or Freshsales better?
Neither clearly leads. Fathom starts at Free and Freshsales at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fathom or Freshsales?
Fathom has a free tier; the other does not. Paid plans start at Free for Fathom and $19/month for Freshsales.
Does Fathom or Freshsales run on more platforms?
Fathom runs on Web, Zoom, Google Meet, Microsoft Teams. Freshsales runs on Web, Ios, Android.
Can I use Fathom for free?
Yes. Fathom has a free tier, so you can try it without paying. Freshsales starts at $19/month.
What is Fathom best used for?
Fathom is most often used for ai-powered meeting transcription and automatic note-taking for sales teams and professionals, meeting analysis with ai scorecards and action item generation that syncs to crms. Of those, ai-powered meeting transcription and automatic note-taking for sales teams and professionals and meeting analysis with ai scorecards and action item generation that syncs to crms are not what Freshsales is typically brought in for.
What can Fathom do that Freshsales cannot?
Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Both handle Web support.
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Related pages

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