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Fathom vs Salesforce

Fathom logo

Fathom

Software

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Only Fathom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: Fathom covers Auto-recording, Salesforce covers Contact management.

Where they differ

Only the attributes on which Fathom and Salesforce actually diverge.

Attributes where Fathom and Salesforce differ
AttributeFathomSalesforce
Starting priceFree$25/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, Zoom, Google Meet, Microsoft TeamsWeb, Ios, Android, Api
Founded20201999

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Google Meet
  • HubSpot
  • Salesforce
  • Web support

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Both cover

  • Zoom

What people use each for

The jobs each tool is most often brought in to do.

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Salesforce
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Salesforce

Salesforce

  • Sales managementnot Fathom
  • Customer servicenot Fathom
  • Marketing automationnot Fathom
  • Lead generationnot Fathom
  • Analytics & reportingnot Fathom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Fathom

Free

No published plan breakdown. See the Fathom review.

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Fathom or Salesforce better?
Neither clearly leads. Fathom starts at Free and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fathom or Salesforce?
Fathom has a free tier; the other does not. Paid plans start at Free for Fathom and $25/month for Salesforce.
Does Fathom or Salesforce run on more platforms?
Fathom runs on Web, Zoom, Google Meet, Microsoft Teams. Salesforce runs on Web, Ios, Android, Api.
Can I use Fathom for free?
Yes. Fathom has a free tier, so you can try it without paying. Salesforce starts at $25/month.
What is Fathom best used for?
Fathom is most often used for ai-powered meeting transcription and automatic note-taking for sales teams and professionals, meeting analysis with ai scorecards and action item generation that syncs to crms. Of those, ai-powered meeting transcription and automatic note-taking for sales teams and professionals and meeting analysis with ai scorecards and action item generation that syncs to crms are not what Salesforce is typically brought in for.
What can Fathom do that Salesforce cannot?
Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. Both handle Zoom.
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