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Software · head to head

Gong vs Replika

Gong logo

Gong

Software

Revenue intelligence platform

From
$1600/user-per-year
Rated
-
Full reviewWebsite
Replika logo

Replika

Software

AI companion for meaningful conversations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Replika has a free tier, so it costs nothing to try first.
  • Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Replika the App Store listing confirms Replika (Luka, Inc.) is free to download with core messaging available at no cost, but premium features are gated behind in-app purchases with no price figures disclosed in the listing.
  • They diverge on capability: Gong covers Call recording, Replika covers Conversational AI.

Where they differ

Only the attributes on which Gong and Replika actually diverge.

Attributes where Gong and Replika differ
AttributeGongReplika
Starting price$1600/user-per-yearFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Cloud-based SaaSIos, Android, Web

Identical on both: user rating (Not yet rated), category (Unknown), founded (2016).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gong

  • Call recording
  • AI transcription
  • Deal intelligence
  • Market intelligence
  • Team coaching
  • Salesforce
  • HubSpot
  • Zoom

Only in Replika

  • Conversational AI
  • Memory
  • Emotional support
  • Voice calls
  • AR features
  • Mobile apps

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Gong

  • Call analysisnot Replika
  • Deal forecastingnot Replika
  • Sales coachingnot Replika
  • Win/loss analysisnot Replika

Replika

  • ai tools managementnot Gong
  • Workflow automationnot Gong
  • Reportingnot Gong

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gong

  • Pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • Built for sales calls only; limited contact center and multi-channel conversation coverage
  • Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
  • Conversation analysis cannot capture internal buyer meetings or decision-making discussions

Replika

  • The App Store listing confirms Replika (Luka, Inc.) is free to download with core messaging available at no cost, but premium features are gated behind in-app purchases with no price figures disclosed in the listing.

Pricing, plan by plan

Gong

$1600/user-per-year

No published plan breakdown. See the Gong review.

Replika

Free
  • FreeFree
    • Basic conversations
    • Memory
  • Pro$7.99/month
    • All features
    • Voice calls
    • AR

Which should you pick?

Choose Gong if

  • You need call recording.
  • You work on Web, Cloud-based SaaS.
  • You also want ai transcription.
Gong review

Choose Replika if

  • You need conversational ai.
  • You want to start without paying.
  • You work on Ios, Android, Web.
  • You also want memory.
Replika review

Questions people ask

Is Gong or Replika better?
Neither clearly leads. Gong starts at $1600/user-per-year and Replika at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gong or Replika?
Replika has a free tier; the other does not. Paid plans start at $1600/user-per-year for Gong and Free for Replika.
Does Gong or Replika run on more platforms?
Gong runs on Web, Cloud-based SaaS. Replika runs on Ios, Android, Web.
Can I use Replika for free?
Yes. Replika has a free tier, so you can try it without paying. Gong starts at $1600/user-per-year.
What is Gong best used for?
Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Replika is typically brought in for.
What can Gong do that Replika cannot?
Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Replika covers Conversational AI, Memory, Emotional support, Voice calls. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Gong: How much does Gong cost?

Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.

Source
Gong: Does Gong integrate with Salesforce?

Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.

Source
Gong: What conversations can Gong capture?

Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.

Source
Gong: Does Gong have an on-premise option?

Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.

Source
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