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ERP · head to head

Epicor vs Icertis

Epicor logo

Epicor

ERP

A portfolio of separately acquired ERP products, not one system

From
$750/month
Rated
-
Full reviewWebsite
Icertis logo

Icertis

ERP

Enterprise contract lifecycle management built on Microsoft Azure

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.; Icertis the value comes from structured clause and metadata models, and building those is legal and commercial work your own people must do, so a project resourced as an IT deployment stalls at the point where somebody has to decide what the standard clauses actually are.
  • They diverge on capability: Epicor covers Kinetic, Icertis covers Clause library and templates.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epicor and Icertis actually diverge.

Attributes where Epicor and Icertis differ
AttributeEpicorIcertis
Starting price$750/monthOn request
Pricing modelsubscriptionquote
PlatformsCloud, On-premise, HybridWeb
Founded1972Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (ERP).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor

  • Kinetic
  • Prophet 21
  • Eclipse
  • BisTrack
  • Cloud deployment
  • Extensibility tooling
  • Manufacturing execution
  • Industry compliance

Only in Icertis

  • Clause library and templates
  • Negotiation and redlining
  • Approval workflow
  • Obligation management
  • Contract repository
  • Microsoft integration
  • ERP and CRM connectors
  • Reporting and risk analysis

What people use each for

The jobs each tool is most often brought in to do.

Epicor

  • A discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costsnot Icertis
  • A wholesale distributor whose pricing, rebate and purchasing rules exceed what a general ERP handles without customisationnot Icertis
  • An electrical or plumbing distributor needing counter sales and trade-specific workflow out of the boxnot Icertis
  • A building materials dealer needing yard operations, delivery scheduling and configured product ordering in one systemnot Icertis

Icertis

  • An enterprise that cannot answer which of its live contracts contain a given liability or indemnity clause without a manual reviewnot Epicor
  • A business losing revenue to unclaimed rebates, missed price escalations or auto renewals nobody trackednot Epicor
  • A regulated organisation that must demonstrate to an auditor that specific terms are present across a contract populationnot Epicor
  • A sales organisation where legal review is the longest step in the deal cycle and standard agreements are being reviewed as though they were bespokenot Epicor

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor

  • Epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.
  • The products are highly customisable and are routinely customised, and heavily customised installations become expensive to upgrade, which is why long-standing customers frequently run versions several releases behind current.
  • Cloud delivery is single-tenant hosting rather than multi-tenant SaaS, so you still own an upgrade decision and the regression testing that comes with it, and buyers who expected the SaaS model of no upgrades are surprised.
  • Sales and delivery run through a mix of direct staff and partners depending on product and region, so accountability for a failed implementation can be genuinely ambiguous unless it is fixed in the contract before signature.
  • The strongest coverage is in North American manufacturing and distribution, so an international group needing statutory compliance and local support across many countries has to test that coverage carefully rather than assume it.

Icertis

  • The value comes from structured clause and metadata models, and building those is legal and commercial work your own people must do, so a project resourced as an IT deployment stalls at the point where somebody has to decide what the standard clauses actually are.
  • This is priced and scoped for large enterprises, so an organisation with a few thousand straightforward agreements pays for capability it will not configure and would reach most of the same benefit with a lighter mid-market product.
  • Implementations run in quarters rather than weeks once integrations to CRM and ERP are in scope, and the business case usually assumes benefits that only start after the historic contract population has been migrated and tagged.
  • Migrating legacy contracts means extracting terms from signed PDFs, and automated extraction needs human review to be trustworthy, so the backlog of old agreements is a labour cost that is routinely left out of the initial estimate.
  • The platform is built on Azure with its strongest integrations in the Microsoft stack, which is an advantage inside a Microsoft estate and a source of friction for an organisation standardised elsewhere.

Pricing, plan by plan

Epicor

$750/month
  • Starter$750/month
    • Core ERP
    • Manufacturing
    • Financial management
  • Professional$1500/month
    • Advanced ERP
    • Advanced CRM
    • Analytics

Icertis

On request

No published plan breakdown. See the Icertis review.

Which should you pick?

Choose Epicor if

  • You need kinetic.
  • You work on Cloud, On-premise, Hybrid.
  • You also want prophet 21.
Epicor review

Choose Icertis if

  • You need clause library and templates.
  • You also want negotiation and redlining.
Icertis review

Questions people ask

Is Epicor or Icertis better?
Neither clearly leads. Epicor starts at $750/month and Icertis at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor or Icertis?
Epicor starts at $750/month and Icertis at On request.
Does Epicor or Icertis run on more platforms?
Epicor runs on Cloud, On-premise, Hybrid. Icertis runs on Web.
What is Epicor best used for?
Epicor is most often used for a discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costs, a wholesale distributor whose pricing, rebate and purchasing rules exceed what a general erp handles without customisation, an electrical or plumbing distributor needing counter sales and trade-specific workflow out of the box, a building materials dealer needing yard operations, delivery scheduling and configured product ordering in one system. Of those, a discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costs and a wholesale distributor whose pricing, rebate and purchasing rules exceed what a general erp handles without customisation are not what Icertis is typically brought in for.
What can Epicor do that Icertis cannot?
Epicor covers Kinetic, Prophet 21, Eclipse, BisTrack. Icertis covers Clause library and templates, Negotiation and redlining, Approval workflow, Obligation management.

Answered from the vendors’ own pages

Epicor: Which Epicor product am I actually being sold?

Ask explicitly, by name. Kinetic, Prophet 21, Eclipse and BisTrack are different systems with different roadmaps. Then ask for references on that specific product, in your industry, at your size.

Icertis: How is this different from storing contracts in SharePoint?

A document store answers where the contract is. CLM answers what is in it. If your questions are about locating files, a document store is enough. If your questions are portfolio wide, such as total exposure to a clause type or which agreements renew next quarter, you need the terms as data.

Epicor: Is Epicor Kinetic a true SaaS product?

It is delivered as a hosted single-tenant service on Azure. You get vendor-managed infrastructure, but you do not get the multi-tenant model where the vendor upgrades everyone at once and no upgrade project exists.

Icertis: Do we need a legal operations team to make this work?

In practice yes, or someone doing that job under another title. The system enforces decisions about standard language, approval thresholds and acceptable deviation, and if nobody owns those decisions the workflow becomes an approval queue with no rules behind it.

Epicor: How much should I customise?

Less than you will want to. Every modification is something to retest and potentially rework at each upgrade, and the accumulation of them is the main reason customers get stranded on old versions. Push hard on whether a requirement is genuinely a differentiator before building for it.

Icertis: What does it compete with?

SAP Ariba contract management, Coupa, Conga, DocuSign CLM, Sirion and Agiloft, among others. The split is roughly enterprise depth against mid-market speed, and Icertis sits firmly at the enterprise end.

Epicor: Direct or partner implementation?

Both exist. The partner's track record on your product and industry matters more than the vendor's, so ask who will staff the project, request their references, and put named staff into the statement of work.

Icertis: Is contract data extraction from legacy agreements automated?

Partly. Extraction tooling gets you a draft set of fields, but anything you intend to rely on for a legal or financial decision needs human verification, so budget for review effort proportional to the size of your back catalogue.

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