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ERP · head to head

DEAR Systems vs Epicor

DEAR Systems logo

DEAR Systems

ERP

Cloud inventory management for growing businesses

From
$349/month
Rated
-
Full reviewWebsite
Epicor logo

Epicor

ERP

A portfolio of separately acquired ERP products, not one system

From
$750/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DEAR Systems dEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page; Epicor epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.
  • They diverge on capability: DEAR Systems covers Inventory control, Epicor covers Kinetic.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DEAR Systems and Epicor actually diverge.

Attributes where DEAR Systems and Epicor differ
AttributeDEAR SystemsEpicor
Starting price$349/month$750/month
PlatformsCloud, Web, MobileCloud, On-premise, Hybrid
Founded20121972

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (ERP).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Systems

  • Inventory control
  • Purchase orders
  • Sales orders
  • Manufacturing
  • Accounting integration
  • Xero
  • QuickBooks
  • Shopify

Only in Epicor

  • Kinetic
  • Prophet 21
  • Eclipse
  • BisTrack
  • Cloud deployment
  • Extensibility tooling
  • Manufacturing execution
  • Industry compliance

What people use each for

The jobs each tool is most often brought in to do.

DEAR Systems

  • Inventory and order management for wholesale and e-commerce sellersnot Epicor
  • Manufacturing with bills of materials and material requirements planningnot Epicor
  • Syncing stock and orders with Xero or QuickBooks Onlinenot Epicor
  • Multi warehouse stock control across unlimited locationsnot Epicor

Epicor

  • A discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costsnot DEAR Systems
  • A wholesale distributor whose pricing, rebate and purchasing rules exceed what a general ERP handles without customisationnot DEAR Systems
  • An electrical or plumbing distributor needing counter sales and trade-specific workflow out of the boxnot DEAR Systems
  • A building materials dealer needing yard operations, delivery scheduling and configured product ordering in one systemnot DEAR Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Systems

  • DEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • The $349 per month Standard plan caps sales orders at 6,000 per year, includes 5 users and 2 e-commerce integrations
  • Material requirements planning requires the Pro plan at $599 per month
  • Advanced warehouse management requires the Advanced plan at $1,199 per month
  • Additional users, extra integrations, API access, forecasting and advanced automations all cost extra and are priced by the sales team
  • The Omni enterprise plan is custom priced with no published rate

Epicor

  • Epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.
  • The products are highly customisable and are routinely customised, and heavily customised installations become expensive to upgrade, which is why long-standing customers frequently run versions several releases behind current.
  • Cloud delivery is single-tenant hosting rather than multi-tenant SaaS, so you still own an upgrade decision and the regression testing that comes with it, and buyers who expected the SaaS model of no upgrades are surprised.
  • Sales and delivery run through a mix of direct staff and partners depending on product and region, so accountability for a failed implementation can be genuinely ambiguous unless it is fixed in the contract before signature.
  • The strongest coverage is in North American manufacturing and distribution, so an international group needing statutory compliance and local support across many countries has to test that coverage carefully rather than assume it.

Pricing, plan by plan

DEAR Systems

$349/month
  • Standard$349/month
    • 5 users
    • 6000 annual sale orders
    • 2 e-commerce integrations
  • Pro$599/month
    • 10 users
    • 24000 annual sale orders
    • 4 e-commerce integrations
  • Advanced$1199/month
    • 15 users
    • 120000 annual sale orders
    • 6 e-commerce integrations
  • Omni$null/month
    • 8 users
    • Flexible annual sale orders
    • 5 e-commerce integrations

Epicor

$750/month
  • Starter$750/month
    • Core ERP
    • Manufacturing
    • Financial management
  • Professional$1500/month
    • Advanced ERP
    • Advanced CRM
    • Analytics

Which should you pick?

Choose DEAR Systems if

  • You need inventory control.
  • You work on Cloud, Web, Mobile.
  • You also want purchase orders.
DEAR Systems review

Choose Epicor if

  • You need kinetic.
  • You work on Cloud, On-premise, Hybrid.
  • You also want prophet 21.
Epicor review

Questions people ask

Is DEAR Systems or Epicor better?
Neither clearly leads. DEAR Systems starts at $349/month and Epicor at $750/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Systems or Epicor?
DEAR Systems starts at $349/month and Epicor at $750/month.
Does DEAR Systems or Epicor run on more platforms?
DEAR Systems runs on Cloud, Web, Mobile. Epicor runs on Cloud, On-premise, Hybrid.
What is DEAR Systems best used for?
DEAR Systems is most often used for inventory and order management for wholesale and e-commerce sellers, manufacturing with bills of materials and material requirements planning, syncing stock and orders with xero or quickbooks online, multi warehouse stock control across unlimited locations. Of those, inventory and order management for wholesale and e-commerce sellers and manufacturing with bills of materials and material requirements planning are not what Epicor is typically brought in for.
What can DEAR Systems do that Epicor cannot?
DEAR Systems covers Inventory control, Purchase orders, Sales orders, Manufacturing. Epicor covers Kinetic, Prophet 21, Eclipse, BisTrack.

Answered from the vendors’ own pages

DEAR Systems: How much does Dear Systems (Cin7) cost?

Dear Systems pricing starts at $349/month for the Standard tier, $599/month for the Pro tier (most popular), $1199/month for Advanced, and custom pricing for the Omni enterprise solution.

Source
Epicor: Which Epicor product am I actually being sold?

Ask explicitly, by name. Kinetic, Prophet 21, Eclipse and BisTrack are different systems with different roadmaps. Then ask for references on that specific product, in your industry, at your size.

DEAR Systems: What features does each Dear Systems plan include?

Standard includes 5 users and 6000 annual orders. Pro (most popular) adds 10 users, 24000 orders, and MRP. Advanced provides 15 users, 120000 orders, and advanced warehouse management. Omni offers enterprise customization with flexible user and order limits.

Source
Epicor: Is Epicor Kinetic a true SaaS product?

It is delivered as a hosted single-tenant service on Azure. You get vendor-managed infrastructure, but you do not get the multi-tenant model where the vendor upgrades everyone at once and no upgrade project exists.

DEAR Systems: How many users and integrations are included in Dear Systems plans?

Standard tier includes 5 users and 2 e-commerce integrations. Pro tier includes 10 users and 4 integrations. Advanced tier includes 15 users and 6 integrations. Additional users and integrations are available as paid add-ons.

Source
Epicor: How much should I customise?

Less than you will want to. Every modification is something to retest and potentially rework at each upgrade, and the accumulation of them is the main reason customers get stranded on old versions. Push hard on whether a requirement is genuinely a differentiator before building for it.

Epicor: Direct or partner implementation?

Both exist. The partner's track record on your product and industry matters more than the vendor's, so ask who will staff the project, request their references, and put named staff into the statement of work.

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