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ERP · head to head

Epicor vs GEP SMART

Epicor logo

Epicor

ERP

A portfolio of separately acquired ERP products, not one system

From
$750/month
Rated
-
Full reviewWebsite
GEP SMART logo

GEP SMART

ERP

Enterprise source-to-pay from a vendor that also sells the consulting and the outsourced procurement team

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.; GEP SMART gEP sells the software, the consulting and the outsourced procurement team, so the vendor measuring the savings is often the vendor delivering them, which makes independent verification difficult.
  • They diverge on capability: Epicor covers Kinetic, GEP SMART covers Unified source-to-pay.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Epicor and GEP SMART actually diverge.

Attributes where Epicor and GEP SMART differ
AttributeEpicorGEP SMART
Starting price$750/monthOn request
Pricing modelsubscriptionquote
PlatformsCloud, On-premise, HybridWeb, iOS, Android
Founded1972Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (ERP).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor

  • Kinetic
  • Prophet 21
  • Eclipse
  • BisTrack
  • Cloud deployment
  • Extensibility tooling
  • Manufacturing execution
  • Industry compliance

Only in GEP SMART

  • Unified source-to-pay
  • Spend and category analytics
  • Savings tracking
  • Supplier risk management
  • GEP QUANTUM
  • Managed services attachment

What people use each for

The jobs each tool is most often brought in to do.

Epicor

  • A discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costsnot GEP SMART
  • A wholesale distributor whose pricing, rebate and purchasing rules exceed what a general ERP handles without customisationnot GEP SMART
  • An electrical or plumbing distributor needing counter sales and trade-specific workflow out of the boxnot GEP SMART
  • A building materials dealer needing yard operations, delivery scheduling and configured product ordering in one systemnot GEP SMART

GEP SMART

  • An enterprise that needs category expertise as well as software and would otherwise run two procurement processesnot Epicor
  • A company outsourcing tactical sourcing while retaining strategic categories, using one platform across bothnot Epicor
  • A multinational consolidating regional procurement systems onto one spend taxonomynot Epicor
  • An organisation that needs savings tracked and reconciled against realised spend rather than claimed in a spreadsheetnot Epicor

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor

  • Epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.
  • The products are highly customisable and are routinely customised, and heavily customised installations become expensive to upgrade, which is why long-standing customers frequently run versions several releases behind current.
  • Cloud delivery is single-tenant hosting rather than multi-tenant SaaS, so you still own an upgrade decision and the regression testing that comes with it, and buyers who expected the SaaS model of no upgrades are surprised.
  • Sales and delivery run through a mix of direct staff and partners depending on product and region, so accountability for a failed implementation can be genuinely ambiguous unless it is fixed in the contract before signature.
  • The strongest coverage is in North American manufacturing and distribution, so an international group needing statutory compliance and local support across many countries has to test that coverage carefully rather than assume it.

GEP SMART

  • GEP sells the software, the consulting and the outsourced procurement team, so the vendor measuring the savings is often the vendor delivering them, which makes independent verification difficult.
  • Nothing is published and reported entry points around half a million US dollars a year exclude implementation, which GEP typically delivers itself rather than through a competing integrator.
  • Implementation being delivered by the vendor limits the pool of independent consultants who can advise you during the project or take over afterwards.
  • Combined software and services engagements are difficult to unwind, because replacing the platform also means rebuilding procurement capability the outsourcer was providing.
  • The platform is scoped for very large enterprises, so mid-market organisations face both a price and a complexity floor that no module selection brings down.

Pricing, plan by plan

Epicor

$750/month
  • Starter$750/month
    • Core ERP
    • Manufacturing
    • Financial management
  • Professional$1500/month
    • Advanced ERP
    • Advanced CRM
    • Analytics

GEP SMART

On request
  • GEP SMART$undefined/year
    • Scaled by managed spend volume, modules and user count
    • Third parties report deployments starting around 500,000 USD per year
    • Frequently bundled with GEP consulting or managed services

Which should you pick?

Choose Epicor if

  • You need kinetic.
  • You work on Cloud, On-premise, Hybrid.
  • You also want prophet 21.
Epicor review

Choose GEP SMART if

  • You need unified source-to-pay.
  • You work on Web, iOS, Android.
  • You also want spend and category analytics.
GEP SMART review

Questions people ask

Is Epicor or GEP SMART better?
Neither clearly leads. Epicor starts at $750/month and GEP SMART at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor or GEP SMART?
Epicor starts at $750/month and GEP SMART at On request.
Does Epicor or GEP SMART run on more platforms?
Epicor runs on Cloud, On-premise, Hybrid. GEP SMART runs on Web, iOS, Android.
What is Epicor best used for?
Epicor is most often used for a discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costs, a wholesale distributor whose pricing, rebate and purchasing rules exceed what a general erp handles without customisation, an electrical or plumbing distributor needing counter sales and trade-specific workflow out of the box, a building materials dealer needing yard operations, delivery scheduling and configured product ordering in one system. Of those, a discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costs and a wholesale distributor whose pricing, rebate and purchasing rules exceed what a general erp handles without customisation are not what GEP SMART is typically brought in for.
What can Epicor do that GEP SMART cannot?
Epicor covers Kinetic, Prophet 21, Eclipse, BisTrack. GEP SMART covers Unified source-to-pay, Spend and category analytics, Savings tracking, Supplier risk management.

Answered from the vendors’ own pages

Epicor: Which Epicor product am I actually being sold?

Ask explicitly, by name. Kinetic, Prophet 21, Eclipse and BisTrack are different systems with different roadmaps. Then ask for references on that specific product, in your industry, at your size.

GEP SMART: Is GEP just a software company?

No. It sells procurement software, procurement consulting and outsourced procurement operations, and deals often combine all three.

Epicor: Is Epicor Kinetic a true SaaS product?

It is delivered as a hosted single-tenant service on Azure. You get vendor-managed infrastructure, but you do not get the multi-tenant model where the vendor upgrades everyone at once and no upgrade project exists.

GEP SMART: What does GEP SMART cost?

Not published. Third parties report deployments from around 500,000 USD a year, scaled by managed spend, modules and users.

Epicor: How much should I customise?

Less than you will want to. Every modification is something to retest and potentially rework at each upgrade, and the accumulation of them is the main reason customers get stranded on old versions. Push hard on whether a requirement is genuinely a differentiator before building for it.

GEP SMART: Who implements it?

GEP typically does, which shortens the project but reduces independent advice during and after it.

Epicor: Direct or partner implementation?

Both exist. The partner's track record on your product and industry matters more than the vendor's, so ask who will staff the project, request their references, and put named staff into the statement of work.

GEP SMART: How does it compare with Ivalua?

Both are single-platform enterprise source-to-pay. GEP adds consulting and managed services; Ivalua is software only and stronger on direct materials.

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