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Cybersecurity · head to head

Entrust Identity as a Service vs VUEWorks

Entrust Identity as a Service logo

Entrust Identity as a Service

Cybersecurity

Workforce and customer authentication from a certificate authority

From
$2/month
Free plan
No
Full reviewWebsite
VUEWorks logo

VUEWorks

Government

GIS-centred enterprise asset management for public agencies, built around Esri ArcGIS

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Entrust Identity as a Service the application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.; VUEWorks the product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • They diverge on capability: Entrust Identity as a Service covers Multi-factor authentication, VUEWorks covers Native Esri integration.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Entrust Identity as a Service and VUEWorks actually diverge.

Attributes where Entrust Identity as a Service and VUEWorks differ
AttributeEntrust Identity as a ServiceVUEWorks
Starting price$2/monthOn request
Pricing modelPer user per monthquote
PlatformsWeb, iOS, Android, Windows, LinuxWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Entrust Identity as a Service

  • Multi-factor authentication
  • Single sign-on
  • Adaptive authentication
  • Passwordless login
  • Credential lifecycle
  • Derived PIV credentials
  • Directory integration

Only in VUEWorks

  • Native Esri integration
  • Work orders and requests
  • Inspections
  • Condition and risk
  • Capital planning
  • Pavement management
  • Mobile field access
  • Dashboards

What people use each for

The jobs each tool is most often brought in to do.

Entrust Identity as a Service

  • A government agency needing derived mobile credentials from an existing PIV smart card estatenot VUEWorks
  • A bank that must support hardware tokens for corporate treasury users alongside push authentication for staffnot VUEWorks
  • An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendornot VUEWorks
  • A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorlynot VUEWorks

VUEWorks

  • A county public works department that already runs Esri and wants work orders raised directly against map featuresnot Entrust Identity as a Service
  • A stormwater utility recording CCTV sewer inspection results against pipe segments for regulatory reportingnot Entrust Identity as a Service
  • A transport agency modelling pavement treatment strategies to defend a road resurfacing budgetnot Entrust Identity as a Service
  • A city consolidating sign, signal and streetlight inventories that currently live in separate spreadsheetsnot Entrust Identity as a Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Entrust Identity as a Service

  • The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
  • Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
  • Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
  • There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
  • Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.

VUEWorks

  • The product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • No pricing is published and deals are typically bundled with consulting services, which makes it hard to separate the software cost from the data work when comparing bids.
  • The interface is functional rather than modern, and field crews accustomed to consumer mobile apps often resist it, which undermines the data quality the capital planning depends on.
  • The Esri dependency is also an Esri cost: agencies need current ArcGIS Enterprise or ArcGIS Online licensing, and that sits outside the VUEWorks quote entirely.
  • It is a small vendor with a limited partner network and a mainly North American footprint, so support and implementation capacity outside that region is thin.

Pricing, plan by plan

Entrust Identity as a Service

$2/month
  • Workforce Standard$2/month
    • Multi-factor authentication
    • Single sign-on
    • Directory integration
  • Higher tiers$undefined/month
    • Adaptive risk-based authentication
    • Certificate and smart card credential management
    • Derived PIV credentials

VUEWorks

On request
  • VUEWorks Enterprise$undefined/year
    • Quoted per agency by user count and modules
    • Hosted or on-premise deployment options
    • GIS integration, data migration and configuration quoted separately

Which should you pick?

Choose Entrust Identity as a Service if

  • You need multi-factor authentication.
  • You work on Web, iOS, Android, Windows, Linux.
  • You also want single sign-on.
Entrust Identity as a Service review

Choose VUEWorks if

  • You need native esri integration.
  • You work on Web, iOS, Android.
  • You also want work orders and requests.
VUEWorks review

Questions people ask

Is Entrust Identity as a Service or VUEWorks better?
Neither clearly leads. Entrust Identity as a Service starts at $2/month and VUEWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Entrust Identity as a Service or VUEWorks?
Entrust Identity as a Service starts at $2/month and VUEWorks at On request.
Does Entrust Identity as a Service or VUEWorks run on more platforms?
Entrust Identity as a Service runs on Web, iOS, Android, Windows, Linux. VUEWorks runs on Web, iOS, Android.
What is Entrust Identity as a Service best used for?
Entrust Identity as a Service is most often used for a government agency needing derived mobile credentials from an existing piv smart card estate, a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff, an organisation already buying entrust certificates that wants credential issuance and authentication from one vendor, a defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly. Of those, a government agency needing derived mobile credentials from an existing piv smart card estate and a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff are not what VUEWorks is typically brought in for.
What can Entrust Identity as a Service do that VUEWorks cannot?
Entrust Identity as a Service covers Multi-factor authentication, Single sign-on, Adaptive authentication, Passwordless login. VUEWorks covers Native Esri integration, Work orders and requests, Inspections, Condition and risk.

Answered from the vendors’ own pages

Entrust Identity as a Service: Is MFA included or extra?

Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.

VUEWorks: Do we need Esri ArcGIS?

Effectively yes. The asset register is the GIS, and the ArcGIS licensing sits outside the VUEWorks quote.

Entrust Identity as a Service: Does it do identity governance?

No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.

VUEWorks: Is pricing published?

No. VUEWorks is quoted per agency by users and modules, often bundled with data collection services.

Entrust Identity as a Service: Why choose this over Okta or Entra ID?

Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.

VUEWorks: Can it replace Cityworks?

It occupies the same GIS-centric municipal asset management space, so yes in principle, but migration means remapping workflows and history.

VUEWorks: Is there a cloud option?

Yes, VUEWorks is offered hosted as well as on-premise.

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