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Cybersecurity · head to head

Ping Identity vs VUEWorks

Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Free plan
No
Full reviewWebsite
VUEWorks logo

VUEWorks

Government

GIS-centred enterprise asset management for public agencies, built around Esri ArcGIS

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.; VUEWorks the product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • They diverge on capability: Ping Identity covers Single sign-on, VUEWorks covers Native Esri integration.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Ping Identity and VUEWorks actually diverge.

Attributes where Ping Identity and VUEWorks differ
AttributePing IdentityVUEWorks
Starting price$3/monthOn request
Pricing modelPer user per monthquote
PlatformsWeb, Linux, WindowsWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

Only in VUEWorks

  • Native Esri integration
  • Work orders and requests
  • Inspections
  • Condition and risk
  • Capital planning
  • Pavement management
  • Mobile field access
  • Dashboards

What people use each for

The jobs each tool is most often brought in to do.

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot VUEWorks
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot VUEWorks
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot VUEWorks
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot VUEWorks

VUEWorks

  • A county public works department that already runs Esri and wants work orders raised directly against map featuresnot Ping Identity
  • A stormwater utility recording CCTV sewer inspection results against pipe segments for regulatory reportingnot Ping Identity
  • A transport agency modelling pavement treatment strategies to defend a road resurfacing budgetnot Ping Identity
  • A city consolidating sign, signal and streetlight inventories that currently live in separate spreadsheetsnot Ping Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

VUEWorks

  • The product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • No pricing is published and deals are typically bundled with consulting services, which makes it hard to separate the software cost from the data work when comparing bids.
  • The interface is functional rather than modern, and field crews accustomed to consumer mobile apps often resist it, which undermines the data quality the capital planning depends on.
  • The Esri dependency is also an Esri cost: agencies need current ArcGIS Enterprise or ArcGIS Online licensing, and that sits outside the VUEWorks quote entirely.
  • It is a small vendor with a limited partner network and a mainly North American footprint, so support and implementation capacity outside that region is thin.

Pricing, plan by plan

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

VUEWorks

On request
  • VUEWorks Enterprise$undefined/year
    • Quoted per agency by user count and modules
    • Hosted or on-premise deployment options
    • GIS integration, data migration and configuration quoted separately

Which should you pick?

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.
Ping Identity review

Choose VUEWorks if

  • You need native esri integration.
  • You work on Web, iOS, Android.
  • You also want work orders and requests.
VUEWorks review

Questions people ask

Is Ping Identity or VUEWorks better?
Neither clearly leads. Ping Identity starts at $3/month and VUEWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ping Identity or VUEWorks?
Ping Identity starts at $3/month and VUEWorks at On request.
Does Ping Identity or VUEWorks run on more platforms?
Ping Identity runs on Web, Linux, Windows. VUEWorks runs on Web, iOS, Android.
What is Ping Identity best used for?
Ping Identity is most often used for a bank that must keep identity data on premises in one country while running saas identity elsewhere, an airline or telco with tens of millions of customer identities needing a directory that holds that scale, an enterprise assembling authentication journeys that call several external verification and risk vendors, an existing forgerock customer deciding what its upgrade path looks like under ping ownership. Of those, a bank that must keep identity data on premises in one country while running saas identity elsewhere and an airline or telco with tens of millions of customer identities needing a directory that holds that scale are not what VUEWorks is typically brought in for.
What can Ping Identity do that VUEWorks cannot?
Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management. VUEWorks covers Native Esri integration, Work orders and requests, Inspections, Condition and risk.

Answered from the vendors’ own pages

Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

VUEWorks: Do we need Esri ArcGIS?

Effectively yes. The asset register is the GIS, and the ArcGIS licensing sits outside the VUEWorks quote.

Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

VUEWorks: Is pricing published?

No. VUEWorks is quoted per agency by users and modules, often bundled with data collection services.

Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

VUEWorks: Can it replace Cityworks?

It occupies the same GIS-centric municipal asset management space, so yes in principle, but migration means remapping workflows and history.

VUEWorks: Is there a cloud option?

Yes, VUEWorks is offered hosted as well as on-premise.

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