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Cybersecurity · head to head

Entrust Identity as a Service vs RecDesk

Entrust Identity as a Service logo

Entrust Identity as a Service

Cybersecurity

Workforce and customer authentication from a certificate authority

From
$2/month
Free plan
No
RecDesk logo

RecDesk

Government

Parks and recreation management for municipalities with published annual pricing and no per-seat fee

From
$3835/year
Free plan
No

The short version

  • Each has a real cost: Entrust Identity as a Service the application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.; RecDesk scope is recreation only, so a municipality wanting parks asset management, work orders or wider permitting must buy and integrate a second system.
  • They diverge on capability: Entrust Identity as a Service covers Multi-factor authentication, RecDesk covers Activity registration.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Entrust Identity as a Service and RecDesk actually diverge.

Attributes where Entrust Identity as a Service and RecDesk differ
AttributeEntrust Identity as a ServiceRecDesk
Starting price$2/month$3835/year
Pricing modelPer user per monthPer year, all inclusive with unlimited users
PlatformsWeb, iOS, Android, Windows, LinuxWeb
CategoryCybersecurityGovernment

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Entrust Identity as a Service

  • Multi-factor authentication
  • Single sign-on
  • Adaptive authentication
  • Passwordless login
  • Credential lifecycle
  • Derived PIV credentials
  • Directory integration

Only in RecDesk

  • Activity registration
  • Facility reservations
  • Memberships and passes
  • League scheduling
  • Resident portal
  • Unlimited users
  • Financial reporting
  • Premium integrations

What people use each for

The jobs each tool is most often brought in to do.

Entrust Identity as a Service

  • A government agency needing derived mobile credentials from an existing PIV smart card estatenot RecDesk
  • A bank that must support hardware tokens for corporate treasury users alongside push authentication for staffnot RecDesk
  • An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendornot RecDesk
  • A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorlynot RecDesk

RecDesk

  • A town recreation director who needs a budget number for next year without running a procurement to get a quotenot Entrust Identity as a Service
  • A department with a dozen seasonal part-time staff who would each cost a seat on per-user municipal softwarenot Entrust Identity as a Service
  • A small city replacing paper facility permits and phone registrations with an online resident portalnot Entrust Identity as a Service
  • A recreation district running summer camps, pool passes and youth leagues on one household accountnot Entrust Identity as a Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Entrust Identity as a Service

  • The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
  • Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
  • Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
  • There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
  • Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.

RecDesk

  • Scope is recreation only, so a municipality wanting parks asset management, work orders or wider permitting must buy and integrate a second system.
  • The published prices are starting points and the premium integrations most departments actually need, such as financial system and access control links, are priced separately and not listed.
  • Customer concentration is regional, mostly in the north-eastern United States, so a department elsewhere will find fewer local references and less familiarity with its state reporting requirements.
  • The resident-facing portal is plain compared with commercial registration platforms, which matters when residents compare it with the private classes they book elsewhere.
  • As a smaller vendor it does not offer the procurement conveniences larger municipalities expect, such as cooperative contract vehicles across many states, which lengthens the buying process for some agencies.

Pricing, plan by plan

Entrust Identity as a Service

$2/month
  • Workforce Standard$2/month
    • Multi-factor authentication
    • Single sign-on
    • Directory integration
  • Higher tiers$undefined/month
    • Adaptive risk-based authentication
    • Certificate and smart card credential management
    • Derived PIV credentials

RecDesk

$3835/year
  • Essential$3835/year
    • Activity registration and household accounts
    • Resident portal
    • Unlimited staff users
  • Standard$6240/year
    • Adds facility reservations and memberships
    • Unlimited users
    • Financial reporting
  • Plus$10790/year
    • Adds league scheduling and expanded modules
    • Unlimited users
  • Enterprise$16250/year
    • Largest configuration
    • Premium integrations such as access control, GIS and financial system links priced separately

Which should you pick?

Choose Entrust Identity as a Service if

  • You need multi-factor authentication.
  • You work on Web, iOS, Android, Windows, Linux.
  • You also want single sign-on.

Choose RecDesk if

  • You need activity registration.
  • You also want facility reservations.

Questions people ask

Is Entrust Identity as a Service or RecDesk better?
Neither clearly leads. Entrust Identity as a Service starts at $2/month and RecDesk at $3835/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Entrust Identity as a Service or RecDesk?
Entrust Identity as a Service starts at $2/month and RecDesk at $3835/year.
Does Entrust Identity as a Service or RecDesk run on more platforms?
Entrust Identity as a Service runs on Web, iOS, Android, Windows, Linux. RecDesk runs on Web.
What is Entrust Identity as a Service best used for?
Entrust Identity as a Service is most often used for a government agency needing derived mobile credentials from an existing piv smart card estate, a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff, an organisation already buying entrust certificates that wants credential issuance and authentication from one vendor, a defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly. Of those, a government agency needing derived mobile credentials from an existing piv smart card estate and a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff are not what RecDesk is typically brought in for.
What can Entrust Identity as a Service do that RecDesk cannot?
Entrust Identity as a Service covers Multi-factor authentication, Single sign-on, Adaptive authentication, Passwordless login. RecDesk covers Activity registration, Facility reservations, Memberships and passes, League scheduling.

Answered from the vendors’ own pages

Entrust Identity as a Service: Is MFA included or extra?

Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.

RecDesk: Is the pricing really published?

Yes, which is unusual in municipal recreation software. Four tiers from $3,835 to $16,250 a year, described as all-inclusive with unlimited users. Premium integrations are extra.

Entrust Identity as a Service: Does it do identity governance?

No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.

RecDesk: Are there per-user charges?

No. Unlimited staff users on every tier, which is the main saving against per-seat municipal systems.

Entrust Identity as a Service: Why choose this over Okta or Entra ID?

Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.

RecDesk: Does it do parks maintenance and work orders?

No. It is registration, reservations, memberships and leagues. Asset and work order management needs another system.

RecDesk: Will it integrate with our finance system?

There is a premium financial system integration option, priced separately. Confirm your specific ERP is supported before assuming it.

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