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Cybersecurity · head to head

Entrust Identity as a Service vs GovQA

Entrust Identity as a Service logo

Entrust Identity as a Service

Cybersecurity

Workforce and customer authentication from a certificate authority

From
$2/month
Free plan
No
Full reviewWebsite
GovQA logo

GovQA

Government

Government Request Management

From
$400/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Entrust Identity as a Service the application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.; GovQA pricing not published on vendor website; government contracting and custom quote model obscures list pricing
  • They diverge on capability: Entrust Identity as a Service covers Multi-factor authentication, GovQA covers FOIA Management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Entrust Identity as a Service and GovQA actually diverge.

Attributes where Entrust Identity as a Service and GovQA differ
AttributeEntrust Identity as a ServiceGovQA
Starting price$2/month$400/month
Pricing modelPer user per monthsubscription
PlatformsWeb, iOS, Android, Windows, LinuxWeb
CategoryCybersecurityGovernment
FoundedUnknown1999

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Entrust Identity as a Service

  • Multi-factor authentication
  • Single sign-on
  • Adaptive authentication
  • Passwordless login
  • Credential lifecycle
  • Derived PIV credentials
  • Directory integration

Only in GovQA

  • FOIA Management
  • Subpoena Processing
  • e-Discovery
  • Constituent Portal
  • Reporting
  • Document Management
  • Email
  • Court Systems

What people use each for

The jobs each tool is most often brought in to do.

Entrust Identity as a Service

  • A government agency needing derived mobile credentials from an existing PIV smart card estatenot GovQA
  • A bank that must support hardware tokens for corporate treasury users alongside push authentication for staffnot GovQA
  • An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendornot GovQA
  • A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorlynot GovQA

GovQA

  • Public records request management and legal compliance automationnot Entrust Identity as a Service
  • Digital communication delivery to residents and constituentsnot Entrust Identity as a Service
  • Service request management for government agencies and local departmentsnot Entrust Identity as a Service
  • Agenda and meeting management for city councils and boardsnot Entrust Identity as a Service
  • Business licensing and permitting workflow automationnot Entrust Identity as a Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Entrust Identity as a Service

  • The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
  • Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
  • Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
  • There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
  • Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.

GovQA

  • Pricing not published on vendor website; government contracting and custom quote model obscures list pricing
  • Requires booking a demo to learn pricing and deployment options

Pricing, plan by plan

Entrust Identity as a Service

$2/month
  • Workforce Standard$2/month
    • Multi-factor authentication
    • Single sign-on
    • Directory integration
  • Higher tiers$undefined/month
    • Adaptive risk-based authentication
    • Certificate and smart card credential management
    • Derived PIV credentials

GovQA

$400/month
  • Request Management$400/month
    • FOIA Management
    • e-Discovery
    • Constituent Portal

Which should you pick?

Choose Entrust Identity as a Service if

  • You need multi-factor authentication.
  • You work on Web, iOS, Android, Windows, Linux.
  • You also want single sign-on.
Entrust Identity as a Service review

Choose GovQA if

  • You need foia management.
  • You also want subpoena processing.
GovQA review

Questions people ask

Is Entrust Identity as a Service or GovQA better?
Neither clearly leads. Entrust Identity as a Service starts at $2/month and GovQA at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Entrust Identity as a Service or GovQA?
Entrust Identity as a Service starts at $2/month and GovQA at $400/month.
Does Entrust Identity as a Service or GovQA run on more platforms?
Entrust Identity as a Service runs on Web, iOS, Android, Windows, Linux. GovQA runs on Web.
What is Entrust Identity as a Service best used for?
Entrust Identity as a Service is most often used for a government agency needing derived mobile credentials from an existing piv smart card estate, a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff, an organisation already buying entrust certificates that wants credential issuance and authentication from one vendor, a defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly. Of those, a government agency needing derived mobile credentials from an existing piv smart card estate and a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff are not what GovQA is typically brought in for.
What can Entrust Identity as a Service do that GovQA cannot?
Entrust Identity as a Service covers Multi-factor authentication, Single sign-on, Adaptive authentication, Passwordless login. GovQA covers FOIA Management, Subpoena Processing, e-Discovery, Constituent Portal.

Answered from the vendors’ own pages

Entrust Identity as a Service: Is MFA included or extra?

Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.

GovQA: What does GovQA (formerly Granicus) cost?

Granicus does not display pricing on its website. The vendor requires customers to schedule a demo or contact sales to receive cost estimates.

Source
Entrust Identity as a Service: Does it do identity governance?

No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.

GovQA: Does Granicus offer Government Experience Agent (GXA) pricing separately?

Granicus lists Government Experience Agent as a feature of its Government Experience Cloud platform, but separate licensing costs are not published.

Source
Entrust Identity as a Service: Why choose this over Okta or Entra ID?

Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.

GovQA: How many users can access Granicus services under one license?

Granicus does not specify user seat counts, unlimited user models, or per-agency pricing on its website. Licensing terms vary by government size and jurisdiction.

Source
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