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Cybersecurity · head to head

Entrust Identity as a Service vs NextRequest

Entrust Identity as a Service logo

Entrust Identity as a Service

Cybersecurity

Workforce and customer authentication from a certificate authority

From
$2/month
Free plan
No
Full reviewWebsite
NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Entrust Identity as a Service the application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.; NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • They diverge on capability: Entrust Identity as a Service covers Multi-factor authentication, NextRequest covers Request Intake.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Entrust Identity as a Service and NextRequest actually diverge.

Attributes where Entrust Identity as a Service and NextRequest differ
AttributeEntrust Identity as a ServiceNextRequest
Starting price$2/month$300/month
Pricing modelPer user per monthsubscription
PlatformsWeb, iOS, Android, Windows, LinuxWeb
CategoryCybersecurityGovernment
FoundedUnknown2015

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Entrust Identity as a Service

  • Multi-factor authentication
  • Single sign-on
  • Adaptive authentication
  • Passwordless login
  • Credential lifecycle
  • Derived PIV credentials
  • Directory integration

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

What people use each for

The jobs each tool is most often brought in to do.

Entrust Identity as a Service

  • A government agency needing derived mobile credentials from an existing PIV smart card estatenot NextRequest
  • A bank that must support hardware tokens for corporate treasury users alongside push authentication for staffnot NextRequest
  • An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendornot NextRequest
  • A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorlynot NextRequest

NextRequest

  • Receiving and routing public records and FOIA requestsnot Entrust Identity as a Service
  • Tracking request status and statutory deadlines centrallynot Entrust Identity as a Service
  • Redacting documents before release with RapidReviewnot Entrust Identity as a Service
  • Invoicing and collecting payment for records requestsnot Entrust Identity as a Service
  • Publishing a public-facing request portal for residentsnot Entrust Identity as a Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Entrust Identity as a Service

  • The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
  • Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
  • Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
  • There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
  • Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Pricing, plan by plan

Entrust Identity as a Service

$2/month
  • Workforce Standard$2/month
    • Multi-factor authentication
    • Single sign-on
    • Directory integration
  • Higher tiers$undefined/month
    • Adaptive risk-based authentication
    • Certificate and smart card credential management
    • Derived PIV credentials

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Which should you pick?

Choose Entrust Identity as a Service if

  • You need multi-factor authentication.
  • You work on Web, iOS, Android, Windows, Linux.
  • You also want single sign-on.
Entrust Identity as a Service review

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Questions people ask

Is Entrust Identity as a Service or NextRequest better?
Neither clearly leads. Entrust Identity as a Service starts at $2/month and NextRequest at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Entrust Identity as a Service or NextRequest?
Entrust Identity as a Service starts at $2/month and NextRequest at $300/month.
Does Entrust Identity as a Service or NextRequest run on more platforms?
Entrust Identity as a Service runs on Web, iOS, Android, Windows, Linux. NextRequest runs on Web.
What is Entrust Identity as a Service best used for?
Entrust Identity as a Service is most often used for a government agency needing derived mobile credentials from an existing piv smart card estate, a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff, an organisation already buying entrust certificates that wants credential issuance and authentication from one vendor, a defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly. Of those, a government agency needing derived mobile credentials from an existing piv smart card estate and a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff are not what NextRequest is typically brought in for.
What can Entrust Identity as a Service do that NextRequest cannot?
Entrust Identity as a Service covers Multi-factor authentication, Single sign-on, Adaptive authentication, Passwordless login. NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal.

Answered from the vendors’ own pages

Entrust Identity as a Service: Is MFA included or extra?

Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
Entrust Identity as a Service: Does it do identity governance?

No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.

Entrust Identity as a Service: Why choose this over Okta or Entra ID?

Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.

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