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Cybersecurity · head to head

Cisco Duo vs GovQA

Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Free plan
Yes
Full reviewWebsite
GovQA logo

GovQA

Government

Government Request Management

From
$400/month
Free plan
No
Full reviewWebsite

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Duo free tier limited to 10 users maximum; GovQA pricing not published on vendor website; government contracting and custom quote model obscures list pricing
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cisco Duo and GovQA actually diverge.

Attributes where Cisco Duo and GovQA differ
AttributeCisco DuoGovQA
Starting priceFree$400/month
Free tierYesNo
CategoryCybersecurityGovernment
FoundedUnknown1999

Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Duo

Nothing recorded that GovQA does not also cover.

Only in GovQA

  • FOIA Management
  • Subpoena Processing
  • e-Discovery
  • Constituent Portal
  • Reporting
  • Document Management
  • Email
  • Court Systems

What people use each for

The jobs each tool is most often brought in to do.

Cisco Duo

  • Eliminating phishing with passwordless authnot GovQA
  • Implementing zero trust with device trustnot GovQA
  • Protecting sessions from hijacking and theftnot GovQA
  • Managing compliance for regulated industriesnot GovQA

GovQA

  • Public records request management and legal compliance automationnot Cisco Duo
  • Digital communication delivery to residents and constituentsnot Cisco Duo
  • Service request management for government agencies and local departmentsnot Cisco Duo
  • Agenda and meeting management for city councils and boardsnot Cisco Duo
  • Business licensing and permitting workflow automationnot Cisco Duo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

GovQA

  • Pricing not published on vendor website; government contracting and custom quote model obscures list pricing
  • Requires booking a demo to learn pricing and deployment options

Pricing, plan by plan

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

GovQA

$400/month
  • Request Management$400/month
    • FOIA Management
    • e-Discovery
    • Constituent Portal

Which should you pick?

Choose Cisco Duo if

  • You want to start without paying.
Cisco Duo review

Choose GovQA if

  • You need foia management.
  • You also want subpoena processing.
GovQA review

Questions people ask

Is Cisco Duo or GovQA better?
Neither clearly leads. Cisco Duo starts at Free and GovQA at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Duo or GovQA?
Cisco Duo has a free tier; the other does not. Paid plans start at Free for Cisco Duo and $400/month for GovQA.
Does Cisco Duo or GovQA run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. GovQA starts at $400/month.
What is Cisco Duo best used for?
Cisco Duo is most often used for eliminating phishing with passwordless auth, implementing zero trust with device trust, protecting sessions from hijacking and theft, managing compliance for regulated industries. Of those, eliminating phishing with passwordless auth and implementing zero trust with device trust are not what GovQA is typically brought in for.
What can Cisco Duo do that GovQA cannot?
GovQA covers FOIA Management, Subpoena Processing, e-Discovery, Constituent Portal.

Answered from the vendors’ own pages

Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
GovQA: What does GovQA (formerly Granicus) cost?

Granicus does not display pricing on its website. The vendor requires customers to schedule a demo or contact sales to receive cost estimates.

Source
Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
GovQA: Does Granicus offer Government Experience Agent (GXA) pricing separately?

Granicus lists Government Experience Agent as a feature of its Government Experience Cloud platform, but separate licensing costs are not published.

Source
Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
GovQA: How many users can access Granicus services under one license?

Granicus does not specify user seat counts, unlimited user models, or per-agency pricing on its website. Licensing terms vary by government size and jurisdiction.

Source
Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
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