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Cybersecurity · head to head

Entrust Identity as a Service vs GovPilot

Entrust Identity as a Service logo

Entrust Identity as a Service

Cybersecurity

Workforce and customer authentication from a certificate authority

From
$2/month
Free plan
No
Full reviewWebsite
GovPilot logo

GovPilot

Government

Digital forms and workflow modules for small municipalities priced out of enterprise govtech

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Entrust Identity as a Service the application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.; GovPilot modules are prebuilt and configured rather than developed, so a municipality with an unusual ordinance or fee structure must adapt its process to the software rather than the reverse.
  • They diverge on capability: Entrust Identity as a Service covers Multi-factor authentication, GovPilot covers Prebuilt process modules.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Entrust Identity as a Service and GovPilot actually diverge.

Attributes where Entrust Identity as a Service and GovPilot differ
AttributeEntrust Identity as a ServiceGovPilot
Starting price$2/monthOn request
Pricing modelPer user per monthquote
PlatformsWeb, iOS, Android, Windows, LinuxWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Entrust Identity as a Service

  • Multi-factor authentication
  • Single sign-on
  • Adaptive authentication
  • Passwordless login
  • Credential lifecycle
  • Derived PIV credentials
  • Directory integration

Only in GovPilot

  • Prebuilt process modules
  • GIS property map
  • Digital form intake
  • Report a concern app
  • Public records request handling
  • Workflow routing

What people use each for

The jobs each tool is most often brought in to do.

Entrust Identity as a Service

  • A government agency needing derived mobile credentials from an existing PIV smart card estatenot GovPilot
  • A bank that must support hardware tokens for corporate treasury users alongside push authentication for staffnot GovPilot
  • An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendornot GovPilot
  • A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorlynot GovPilot

GovPilot

  • A small town replacing paper permit applications without funding a large implementationnot Entrust Identity as a Service
  • A clerk's office that needs a defensible record of public records requests and response timesnot Entrust Identity as a Service
  • A municipality wanting residents to report issues from a phone with location attachednot Entrust Identity as a Service
  • A borough adding modules gradually as budget allows rather than buying a full system at oncenot Entrust Identity as a Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Entrust Identity as a Service

  • The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
  • Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
  • Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
  • There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
  • Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.

GovPilot

  • Modules are prebuilt and configured rather than developed, so a municipality with an unusual ordinance or fee structure must adapt its process to the software rather than the reverse.
  • The install base is concentrated in New Jersey and the north east, so agencies elsewhere find fewer reference sites and modules tuned to another state's terminology.
  • Module based pricing means the total climbs in steps as departments are added, and the initial quote often covers fewer processes than the town eventually needs.
  • It is not built for the complexity larger cities carry, so an agency that grows into multi department plan review will outgrow it and face a second migration.
  • Integration options are limited compared with enterprise platforms, so connecting to an existing finance or utility billing system may mean manual reconciliation.

Pricing, plan by plan

Entrust Identity as a Service

$2/month
  • Workforce Standard$2/month
    • Multi-factor authentication
    • Single sign-on
    • Directory integration
  • Higher tiers$undefined/month
    • Adaptive risk-based authentication
    • Certificate and smart card credential management
    • Derived PIV credentials

GovPilot

On request
  • GovPilot$undefined/year
    • Quoted by module count and municipality population
    • Implementation is short because modules are configured rather than built
    • Payment processing on citizen transactions charged separately

Which should you pick?

Choose Entrust Identity as a Service if

  • You need multi-factor authentication.
  • You work on Web, iOS, Android, Windows, Linux.
  • You also want single sign-on.
Entrust Identity as a Service review

Choose GovPilot if

  • You need prebuilt process modules.
  • You work on Web, iOS, Android.
  • You also want gis property map.
GovPilot review

Questions people ask

Is Entrust Identity as a Service or GovPilot better?
Neither clearly leads. Entrust Identity as a Service starts at $2/month and GovPilot at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Entrust Identity as a Service or GovPilot?
Entrust Identity as a Service starts at $2/month and GovPilot at On request.
Does Entrust Identity as a Service or GovPilot run on more platforms?
Entrust Identity as a Service runs on Web, iOS, Android, Windows, Linux. GovPilot runs on Web, iOS, Android.
What is Entrust Identity as a Service best used for?
Entrust Identity as a Service is most often used for a government agency needing derived mobile credentials from an existing piv smart card estate, a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff, an organisation already buying entrust certificates that wants credential issuance and authentication from one vendor, a defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly. Of those, a government agency needing derived mobile credentials from an existing piv smart card estate and a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff are not what GovPilot is typically brought in for.
What can Entrust Identity as a Service do that GovPilot cannot?
Entrust Identity as a Service covers Multi-factor authentication, Single sign-on, Adaptive authentication, Passwordless login. GovPilot covers Prebuilt process modules, GIS property map, Digital form intake, Report a concern app.

Answered from the vendors’ own pages

Entrust Identity as a Service: Is MFA included or extra?

Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.

GovPilot: Who is GovPilot actually for?

Small and mid sized municipalities that are currently on paper and cannot fund an Accela or Tyler implementation.

Entrust Identity as a Service: Does it do identity governance?

No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.

GovPilot: How long does implementation take?

Short by govtech standards, because modules are prebuilt and configured rather than custom developed.

Entrust Identity as a Service: Why choose this over Okta or Entra ID?

Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.

GovPilot: Can we find comparable pricing?

Yes. Municipal contracts are public, and in this segment neighbouring towns' council minutes give a genuinely comparable number.

GovPilot: Will we outgrow it?

A city that develops complex multi department plan review will, and should plan for that rather than discover it.

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