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Healthcare · head to head

Doxy.me vs Fujifilm Synapse

Doxy.me logo

Doxy.me

Healthcare

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite
Fujifilm Synapse logo

Fujifilm Synapse

Healthcare

Enterprise imaging platform covering PACS, VNA, cardiology and 3D from Fujifilm Healthcare

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; Fujifilm Synapse pACS, VNA, Cardiovascular and 3D are separately licensed and separately versioned, so an enterprise deployment means four upgrade cycles and four support relationships under one brand rather than one platform upgrade.
  • They diverge on capability: Doxy.me covers Video Visits, Fujifilm Synapse covers Synapse PACS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Doxy.me and Fujifilm Synapse actually diverge.

Attributes where Doxy.me and Fujifilm Synapse differ
AttributeDoxy.meFujifilm Synapse
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Windows, iOS, Android
Founded2013Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • HIPAA
  • BAA

Only in Fujifilm Synapse

  • Synapse PACS
  • Synapse VNA
  • Synapse Cardiovascular
  • Synapse 3D
  • Synapse Mobility
  • Deconstructed PACS support
  • Cloud services

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Carenot Fujifilm Synapse
  • Medical Recordsnot Fujifilm Synapse
  • Practice Managementnot Fujifilm Synapse
  • Telehealthnot Fujifilm Synapse

Fujifilm Synapse

  • A hospital replacing PACS that wants the archive decoupled from its scanner vendor so future modality purchases stay competitivenot Doxy.me
  • A health system consolidating radiology, cardiology, ophthalmology and wound images into one vendor neutral archive with a single retention policynot Doxy.me
  • An outpatient imaging chain that needs one worklist across multiple sites and radiologists reading remotelynot Doxy.me
  • A site pursuing a deconstructed PACS strategy that wants to replace the viewer later without touching the archivenot Doxy.me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Fujifilm Synapse

  • PACS, VNA, Cardiovascular and 3D are separately licensed and separately versioned, so an enterprise deployment means four upgrade cycles and four support relationships under one brand rather than one platform upgrade.
  • Synapse 3D is licensed by concurrent user and sized from average concurrency, which leaves radiologists queued for advanced visualisation at the morning reading peak and forces an unplanned licence purchase.
  • As an independent informatics vendor Fujifilm has less privileged access to proprietary modality data than Philips or Siemens have on their own scanners, so some vendor specific post processing is not available.
  • The vendor neutral archive absorbs non DICOM object types only after per specialty configuration work, and departments such as ophthalmology and dermatology usually need bespoke ingestion projects that were not in the original scope.
  • Migrating a decade of priors from a legacy archive is a large professional services line that Fujifilm quotes separately, and these migrations regularly run past the contracted go live date.

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Fujifilm Synapse

On request
  • Synapse$undefined/year
    • Each module licensed separately: PACS, VNA, Cardiovascular, 3D
    • Priced by annual study volume and concurrent diagnostic users
    • Synapse 3D licensed by concurrent user, separate from PACS

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Choose Fujifilm Synapse if

  • You need synapse pacs.
  • You work on Web, Windows, iOS, Android.
  • You also want synapse vna.
Fujifilm Synapse review

Questions people ask

Is Doxy.me or Fujifilm Synapse better?
Neither clearly leads. Doxy.me starts at Free and Fujifilm Synapse at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or Fujifilm Synapse?
Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and On request for Fujifilm Synapse.
Does Doxy.me or Fujifilm Synapse run on more platforms?
Doxy.me runs on Web, iOS, Android. Fujifilm Synapse runs on Web, Windows, iOS, Android.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. Fujifilm Synapse starts at On request.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Fujifilm Synapse is typically brought in for.
What can Doxy.me do that Fujifilm Synapse cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Fujifilm Synapse covers Synapse PACS, Synapse VNA, Synapse Cardiovascular, Synapse 3D.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Fujifilm Synapse: Is Synapse one product or several?

Several. Synapse PACS, Synapse VNA, Synapse Cardiovascular and Synapse 3D are separately licensed products under one brand. Price and scope each one individually.

Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Fujifilm Synapse: Do I have to buy Fujifilm scanners?

No. Fujifilm sells Synapse independently of imaging hardware, which is a large part of why it wins competitive PACS replacements at mixed fleet sites.

Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Fujifilm Synapse: Does Synapse publish pricing?

No. Pricing is quoted by study volume, concurrent users, module mix and storage capacity.

Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
Fujifilm Synapse: Can Synapse VNA store non radiology images?

Yes, including visible light, ophthalmology and wound photography, but each specialty typically needs its own ingestion and metadata configuration project.

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