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Government · head to head

DocuWare vs Microsoft Intune

DocuWare logo

DocuWare

Government

Document Management and Workflow Automation

From
On request
Free plan
No
Microsoft Intune logo

Microsoft Intune

Cybersecurity

Manage and protect cloud-connected endpoints across device platforms, apps and operating systems

From
$8/month
Free plan
No

The short version

  • Each has a real cost: DocuWare complex setup requiring significant IT effort before full functionality is achieved; Microsoft Intune individual add-ons at $2-5/user/month can become expensive when deploying multiple modules
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DocuWare and Microsoft Intune actually diverge.

Attributes where DocuWare and Microsoft Intune differ
AttributeDocuWareMicrosoft Intune
Starting priceOn request$8/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb
CategoryGovernmentCybersecurity
Founded1988Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DocuWare

  • Document Storage
  • Intelligent Indexing
  • Workflow Automation
  • Mobile Access
  • Electronic Signatures
  • Microsoft 365
  • SAP
  • QuickBooks

Only in Microsoft Intune

Nothing recorded that DocuWare does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

DocuWare

  • Citizen Servicesnot Microsoft Intune
  • Records Managementnot Microsoft Intune
  • Public Safetynot Microsoft Intune
  • Civic Engagementnot Microsoft Intune

Microsoft Intune

  • Mobile device and endpoint managementnot DocuWare
  • Enterprise device compliancenot DocuWare
  • Privilege access managementnot DocuWare
  • Remote device supportnot DocuWare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DocuWare

  • Complex setup requiring significant IT effort before full functionality is achieved
  • Limited user interface customization restricting tailored workflows and branding
  • Performance slowdowns when processing large document volumes or handling many simultaneous users
  • Search requires exact matches and is case-sensitive, limiting usability
  • Limited offline access with mobile app offering reduced functionality
  • Integration challenges with major ERP platforms
  • Steep initial investment, particularly for migrating older systems

Microsoft Intune

  • Individual add-ons at $2-5/user/month can become expensive when deploying multiple modules
  • Full Intune Suite at $10/user/month becomes better value when deploying two or more modules

Pricing, plan by plan

DocuWare

On request

No published plan breakdown. See the DocuWare review.

Microsoft Intune

$8/month
  • Microsoft Intune Plan 1$8/month
    • Device management
    • Mobile device management
    • Basic compliance policies
  • Intune Suite (Full)$10/month
    • Endpoint Privilege Management
    • Enterprise Application Management
    • Advanced Analytics
  • Intune Suite Add-on: Remote Help$2/month
    • Remote device support
  • Intune Suite Add-on: Endpoint Privilege Management$2/month
    • Privilege access control

Which should you pick?

Choose DocuWare if

  • You need document storage.
  • You work on Web, iOS, Android.
  • You also want intelligent indexing.

Choose Microsoft Intune if

Nothing in the data separates Microsoft Intune from DocuWare on the points above - pick on price and on how each one feels to use.

Questions people ask

Is DocuWare or Microsoft Intune better?
Neither clearly leads. DocuWare starts at On request and Microsoft Intune at $8/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DocuWare or Microsoft Intune?
DocuWare starts at On request and Microsoft Intune at $8/month.
Does DocuWare or Microsoft Intune run on more platforms?
DocuWare runs on Web, iOS, Android. Microsoft Intune runs on Web.
What is DocuWare best used for?
DocuWare is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Microsoft Intune is typically brought in for.
What can DocuWare do that Microsoft Intune cannot?
DocuWare covers Document Storage, Intelligent Indexing, Workflow Automation, Mobile Access.

Answered from the vendors’ own pages

DocuWare: Is DocuWare available as cloud or on-premises?

DocuWare is available as both a cloud-based SaaS solution and as an on-premises deployment option.

Source
Microsoft Intune: How much does Microsoft Intune cost?

Microsoft Intune Plan 1 costs $8/user/month for basic device management. The full Intune Suite costs $10/user/month including endpoint privilege management, enterprise application management, advanced analytics, remote help, Intune Plan 2, and Microsoft Cloud PKI.

Source
DocuWare: What platforms does DocuWare support?

DocuWare is available as a web-based platform accessible via browser, with mobile apps available on iOS and Android.

Source
Microsoft Intune: What add-ons are available for Microsoft Intune?

Individual Intune Suite add-ons range from $2-5/user/month and include Endpoint Privilege Management, Enterprise Application Management, Advanced Analytics, Remote Help, Intune Plan 2, and Microsoft Cloud PKI. Microsoft recommends the full Intune Suite at $10/user/month when deploying two or more modules for better value.

Source
DocuWare: Does DocuWare offer offline access?

DocuWare has limited offline access capabilities. The mobile app offers fewer features compared to the desktop version.

Source
Microsoft Intune: Is Intune included in Microsoft 365 E5?

Starting in CY26 Q3, Intune Suite capabilities are included with Microsoft 365 E5 and E7 subscriptions, with select capabilities also in Microsoft 365 E3. These bundled versions do not have separate additional pricing.

Source
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